ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

Karl Schneller

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a 14’ gate. Came in less than a week. Packaged very nicely and quality better than I expected. Will do business with them again.”

Helpful Report

“The tree wasnt what i expected. It was suppose to be a 5 ft tree it is a 3ft one.”

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“I’ve used the gate opener for over a year. It works great with zero issues. Just bought another for a new gate on my property.”

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“Good products and fast shipping. I have been purchasing parts and pieces for my new sliding gate. Aleko is a one stop shop for all my needs!!”

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“Great customer support by Aaliaya”

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“Product was just what we wanted and came right when we needed them to. Thank you so much!”

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“Ordered 2 gates. 1 was on backorder, the other was sent after I called and requested they be shipped separate. 3 weeks later, still no gates! Gates finally came. DAMAGED! These gates are not reliable with remote controls. Sometimes they open, sometimes they don’t. The wand sensors also do not work! Called Aleko and all they will do is blame it on interference. Don’t buy from Aleko. Foreign Junk!”

Helpful Report

Hi Mike Rogister, Thank you for your review, would you mind revising it or changing your rating now your issue has been dealt with. Click the link below to edit your original review. Kind Regards ALEKO Products

“Purchased a five foot white fiber optic tree for $50.00 it stays lit for 4 min then turns off I would say stay clear of their Christmas trees.”

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“I bought and paid for “hot tub filters” for the hot tub purchased from Aleko. I am still waiting after two months for those filters that are on backorder. The hot tub turns off after three days to clean the filter if you fail to perform cleaning before that time. That means the water has to be re-heated before use. The hot tub is easy to set up and start using.”

Helpful Report

Thank you for your feedback, Please let us know what we can do to turn your negative experience in to a positive one. We would love to assist you in rectifying this. Thank you.

“I ordered a 7 person Sauna on Cyber Monday that was in stock and have still not received my shipping confirmation or any other correspondence from Aleko. I followed up three days after my order and asked for a receipt but still no shipping confirmation....”

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“Reliable and easy to use.”

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“This is our 2nd replacement awning fabric . We were so pleased with the 1st one we ordered a second. Great price & great quality. Thank you ALEKO.”

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“Ordered on 11/27 and not received yet!!!”

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“Great LOW PRICE$ and SUPER CUSTOMER SERVICE...THXS😀”

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“Bad service”

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“Best dry wall sanders, I ever bought, price and quality is EXCELLENT!”

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“Poor mfg and QC Contact customer support but never got response back.”

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“Thanks”

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“Ordered a motorized 12x10 Awning and had everything delivered except the motor part. I hired contractors and an electrician for the installation and they had to stop when they noticed that the motor was missing. I called Aleko and they did give me a $15 refund and told me I should receive the motor in 2 days and would email me a tracking number. As of right now I have not received a tracking number and worried they still haven't shipped it out yet. You would think they would overnight the shipping, but they didn't.”

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“Cannot find anyone in the Atlanta area to service the dual swing gate openers. They all uniformly say they do not service it as it does not meet industry standards. Had to cancel my order since I could not find anyone to work on it.”

Helpful Report

ALEKO is rated 3.9 based on 3,322 reviews