Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,471 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Seller support is zero. Absolutely rubbish”

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Posted 6 years ago

“I don’t know why, may be it’s bad luck. But I’ve ordered a laptop. Paying more than it costs from manufacturers, ordering from amazon due to logistic reasons. Assure it would be the last time I order from amazon. I have been charged. Yet more than a week and still not even estimated delivery time. I have contacted numerous times with support. They will do anything to just leave the chat happy/unhappy supported/unsupported. I wonder how this company got to be a multi billion dollar company. When cannot handle a simple question like what is the estimated time arrival of an product after almost 2 weeks of ordering. And if you don’t have an answer. Say we currently cannot provide. Don’t cover with dummy stories. Worst buying experience ever.”

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Posted 6 years ago

“Very quick delivery, would definitely recommend.”

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Posted 6 years ago

“A prompt Reliable service everytime!”

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Posted 6 years ago

“Amazon will make me even happier if they match the money that Captain Tom has raised for the NHS .. after all, they're making billions out of the crisis”

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Posted 6 years ago

“Great company for anything, quick easy to use and gives you full control of your purchases with full on line visibility and with a great tracking facility so you know exactly when your goods are arriving, also excellent returns procedure and many local shops. Always my first choice when looking for things I need.”

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Posted 6 years ago

“Quick deliveries, great value for money”

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Posted 6 years ago

“Superb service Lots of orders lately and can’t believe how quickly some of them come A real boon at this strange time”

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Posted 6 years ago

“Efficient and quuck”

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Posted 6 years ago

“Get what I want and trustly reviews. Overall good service.”

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Posted 6 years ago

“Always easy to find what you want on the website. Fast reliable delivery. Great customer support too.”

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Posted 6 years ago

“After many purchases I have learnt to only buy products I am fully informed on. Warning: due to poor description I had to return an industrial electronic thermometer and buy a clinical one. When I eventually received it the owners manual was printed in an Asian language. I requested an English version but never got one!”

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Posted 6 years ago

“Always good deals, but sometimes more expensive than the other websites”

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Posted 6 years ago

“If I have trouble sourcing anything I just go to Amazon. Great value.”

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Posted 6 years ago

“on the ball as a Company, get a bad product they respond immediately, i am grateful for that, and am pleased to say, it does not happen very often”

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Posted 6 years ago

“Prime is a very good feature , I use it very often”

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Posted 6 years ago

“Quick an easy to use orders usually arrive within 2-4 days”

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Posted 6 years ago

“I am so happy and satisfied from Amazon using. So quick, easy, always responsible and secure. Even in the situation with COVID-19 they still work and trying everything possible to be useful for customers.”

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Posted 6 years ago

“THIS IS NOT A REVIEW ON AMAZON It is a company named BRADLEY BROWN INTERNET LTD. WHICH MY ORDERS WERE MADE THROUGH AMAZON. Although I ordered the same type of clothing from another company arrived in time on every occasion. Bradley Brown have done everything to dismiss the fact the orders never arrived. Even down to involving the postmen, which I had a good mind to paste and forward the discussions I've had with there representatives. Although she comes across as very pleasant and appears to want to help , they continue to have you going round in circles with no outcome still to bring this to conclusion. Other companies with same products would be a contributor before using this company”

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Posted 6 years ago

“Great service always even if the product is not what was expected their returns dept are top quality.”

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Posted 6 years ago

Amazon UK is rated 4.7 based on 13,471 reviews