Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,447 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and quick delivery”

Helpful Report

Posted 7 years ago

“I ordered a new duvet which got lost in the post. Amazon sent a new one out by express courier with no argument. Excellent service as always.”

Helpful Report

Posted 7 years ago

“Great experience, quick delivery.”

Helpful Report

Posted 7 years ago

“Recently ordered a Bananarama reissue of one of their albums. Arrived on day of release. Great service as usual. Can’t really fault Amazon!”

Helpful Report

Posted 7 years ago

“Great speedy service and choice of items. Always look on amazon first for price cimprison. Highly recommend! !”

Helpful Report

Posted 7 years ago

“Ok. Very good”

Helpful Report

Posted 7 years ago

“Ordered quite a lot from this company. Pricing good delivery excellent. Would buy again and again”

Helpful Report

Posted 7 years ago

“supply excellent products at very good prices, delivered sometimes quicker than expected”

Helpful Report

Posted 7 years ago

“Je suis fille de Amazon.. je commande toujours ici....on trouve tout jamais de problèmes.. Bonne réception des articles rapidement...et remboursement si cela ne va pas.... Je recommande à 1000 pour cents”

Helpful Report

Posted 7 years ago

“every time I get some thing with iam very happy keep up the good work”

Helpful Report

Posted 7 years ago

“Great customer service and always find a great deal often cheaper then the high street with same or next day delivery.”

Helpful Report

Posted 7 years ago

“Great prices”

Helpful Report

Posted 7 years ago

“professional company with great service.”

Helpful Report

Posted 7 years ago

“Great as always. Prime is the way forward”

Helpful Report

Posted 7 years ago

“everything is fine...”

Helpful Report

Posted 7 years ago

“Excellent choice. Quick reliable delivery. No hassle when I wanted to return something. Quickly replace any item that is necessary.”

Helpful Report

Posted 7 years ago

“Very pretty lights. Packed well. As described”

Helpful Report

Posted 7 years ago

“Fast shipping, and good customer service. Very easy to reach for support of there are any problems. Only problems I have had with Amazon was when buying from merchants through Amazon, always a problem. Only by direct from Amazon supplies.”

Helpful Report

Posted 7 years ago

“Speedy service items always arive together in one package and always before the expected delivery date.”

Helpful Report

Posted 7 years ago

“very difficult to contact them for help. very unhelpful site.”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,447 reviews