Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,477 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazon really helps when I'm in a pickle as I get everything within the next 5 working days. and if you're really stuck, use next day delivery. It's really easy to use”

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Posted 7 years ago

“Had a few issues with delivery. Amazon locker was full and I was still infomed until a few hours before estimated delivery that it would be there. The online chat was useless. The chap lied and said there was payment issues with my card - yet other orders shipped. Long story short. Amazon didn't notify me the locker was full - but let me order to that locker. I got the item in the end and it was the wrong colour. So had to send that back and reorder from another seller...and then I got the correct order. Amazon is fine on prices and delivery. Just issues inbetween can make the experience a bit of a train-wreck.”

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Posted 7 years ago

“Had an issue with a disfunctional item recently and amazon refunded the money to resolve as it was a third party seller. They did this within 6 hrs of me sending the email. On the rare occasions I have had problems with things purchased via amazon (I've used it a lot for over ten years) they are always resolved as promptly and as satisfactorily as the above situation!! Amazing customer service”

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Posted 7 years ago

“The top company of the world.”

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Posted 7 years ago

“Simply the best”

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Posted 7 years ago

“Quick delivery , good service all round , would highly recommend .”

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Posted 7 years ago

“Living on a Greek Island isnt as wonderful as people believe, there are few shops and certainly not as much choice as a big city. Amazon is my life line from printer inks to electronics. They have never let me down and if there has been a fault or problem Amazon have great customer service with delivery to most places..”

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Posted 7 years ago

“Always exemplary”

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Posted 7 years ago

“Always on time, great service”

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Posted 7 years ago

“I order regularly from Amazon and find Prime is getting better, more products available for nest day (or same day). Recent purchase of Samsung S9 phone cover and protector arrived same afternoon. I like customer services, always able to help, offer a solution and on the odd occasion I've had to, had no problems returning or getting my money back. Service is great, ordering so quick and simple.”

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Posted 7 years ago

“Fantastic service fast delivery goods great”

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Posted 7 years ago

“Des offres exceptionnelles. Et un service de qualité”

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Posted 7 years ago

“Fantastic service every time”

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Posted 7 years ago

“Got exactly what I needed delivering same day at the best price on the net what more could you want? Makes prime membership worth every penny.”

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Posted 7 years ago

“Quick delivery, Very reliable and a all around good company”

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Posted 7 years ago

“Great service. Items delivered super quick.”

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Posted 7 years ago

“Brilliant online retailer. Prime is so good!”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Very Reliable”

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Posted 7 years ago

“Had an awful experience over the last 2 weeks. Waited in 2 days force delivery, kept getting the wrong information. Was promised a refund when it arrived..then asked to send it back . The customer service chat agents are useless. I wasted so much time talking to them for nothing. They also deliver false promises. They're disgraceful.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,477 reviews