Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,471 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always exemplary”

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Posted 7 years ago

“Always on time, great service”

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Posted 7 years ago

“I order regularly from Amazon and find Prime is getting better, more products available for nest day (or same day). Recent purchase of Samsung S9 phone cover and protector arrived same afternoon. I like customer services, always able to help, offer a solution and on the odd occasion I've had to, had no problems returning or getting my money back. Service is great, ordering so quick and simple.”

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Posted 7 years ago

“Fantastic service fast delivery goods great”

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Posted 7 years ago

“Des offres exceptionnelles. Et un service de qualité”

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Posted 7 years ago

“Fantastic service every time”

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Posted 7 years ago

“Got exactly what I needed delivering same day at the best price on the net what more could you want? Makes prime membership worth every penny.”

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Posted 7 years ago

“Quick delivery, Very reliable and a all around good company”

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Posted 7 years ago

“Great service. Items delivered super quick.”

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Posted 7 years ago

“Brilliant online retailer. Prime is so good!”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Very Reliable”

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Posted 7 years ago

“Had an awful experience over the last 2 weeks. Waited in 2 days force delivery, kept getting the wrong information. Was promised a refund when it arrived..then asked to send it back . The customer service chat agents are useless. I wasted so much time talking to them for nothing. They also deliver false promises. They're disgraceful.”

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Posted 7 years ago

“I always get my items on time. Very happy with the service”

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Posted 7 years ago

“Always find anything and everything I’m looking for. Great prices and fast delivery”

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Posted 7 years ago

“Great offers! It's really convenient becoming premium as the deliveries are really fast and free most of the time!!!”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“I've shopped with Amazon for a while now and always had great service. Shipping is near always quick and prices are affordable.”

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Posted 7 years ago

“Customer service over the phone is amazing and supportive cant be beaten”

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Posted 7 years ago

“I have found dvds that I haven’t seen since I was a child, very pleased with those purchases. Items arrived on or before the estimated delivery schedule. Any problems you can send an email regarding any issues.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,471 reviews