Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,456 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,456 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with a disfunctional item recently and amazon refunded the money to resolve as it was a third party seller. They did this within 6 hrs of me sending the email. On the rare occasions I have had problems with things purchased via amazon (I've used it a lot for over ten years) they are always resolved as promptly and as satisfactorily as the above situation!! Amazing customer service”

Helpful Report

Posted 7 years ago

“The top company of the world.”

Helpful Report

Posted 7 years ago

“Simply the best”

Helpful Report

Posted 7 years ago

“Quick delivery , good service all round , would highly recommend .”

Helpful Report

Posted 7 years ago

“Living on a Greek Island isnt as wonderful as people believe, there are few shops and certainly not as much choice as a big city. Amazon is my life line from printer inks to electronics. They have never let me down and if there has been a fault or problem Amazon have great customer service with delivery to most places..”

Helpful Report

Posted 7 years ago

“Always exemplary”

Helpful Report

Posted 7 years ago

“Always on time, great service”

Helpful Report

Posted 7 years ago

“I order regularly from Amazon and find Prime is getting better, more products available for nest day (or same day). Recent purchase of Samsung S9 phone cover and protector arrived same afternoon. I like customer services, always able to help, offer a solution and on the odd occasion I've had to, had no problems returning or getting my money back. Service is great, ordering so quick and simple.”

Helpful Report

Posted 7 years ago

“Fantastic service fast delivery goods great”

Helpful Report

Posted 7 years ago

“Des offres exceptionnelles. Et un service de qualité”

Helpful Report

Posted 7 years ago

“Fantastic service every time”

Helpful Report

Posted 7 years ago

“Got exactly what I needed delivering same day at the best price on the net what more could you want? Makes prime membership worth every penny.”

Helpful Report

Posted 7 years ago

“Quick delivery, Very reliable and a all around good company”

Helpful Report

Posted 7 years ago

“Great service. Items delivered super quick.”

Helpful Report

Posted 7 years ago

“Brilliant online retailer. Prime is so good!”

Helpful Report

Posted 7 years ago

“Great customer service”

Helpful Report

Posted 7 years ago

“Very Reliable”

Helpful Report

Posted 7 years ago

“Had an awful experience over the last 2 weeks. Waited in 2 days force delivery, kept getting the wrong information. Was promised a refund when it arrived..then asked to send it back . The customer service chat agents are useless. I wasted so much time talking to them for nothing. They also deliver false promises. They're disgraceful.”

Helpful Report

Posted 7 years ago

“I always get my items on time. Very happy with the service”

Helpful Report

Posted 7 years ago

“Always find anything and everything I’m looking for. Great prices and fast delivery”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,456 reviews