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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Clear communication - virtually everything on one website”
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Posted 7 years ago
“Usually send things out when they're supposed to.”
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Posted 7 years ago
“very good price”
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Posted 7 years ago
“very good company”
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Posted 7 years ago
“Always received products in time specified and very well packed by Friendly drivers. Products alway as described online. I order items frequently and very happy each one. Would highly recommend.”
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Posted 7 years ago
“Terrible company. No customer support. Awful website. All I want to do is leave this cowboy company but I can't !”
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Posted 7 years ago
“I order from this Company several times a month and the goods are always received in good condition and very quickly. Any returns are handled quickly and efficiently. An excellent service.”
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Posted 7 years ago
“just ordered scales late at night next day delivery very quick convenient and easy”
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Posted 7 years ago
“Free trial of Amazon Prime, ordered a couple of books and received them next day for free. Excellent service.”
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Posted 7 years ago
“Great service, especially prime for items you need quickly. Only thing I have noticed is that not all couriers are as careful or thoughtful as others - some parcels have been left unattended and not in a secure place in the past, but this might not be amazons direct fault? Great way to shop and get a huge variety of items. Very good”
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Posted 7 years ago
“Always fast reliable service, 1st port of call when searching”
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Posted 7 years ago
“pleased with purchases an customer service”
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Posted 7 years ago
“Super quick delivery”
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Posted 7 years ago
“A reliable company which always delivers on time. They have a wide range of products which are good value for money.”
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Posted 7 years ago
“Great service, impeccable delivery times. Amazing prices.”
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Posted 7 years ago
“Good at handling return purchases, not so good at fielding complaints to sellers- then it all gets a bit complex. Think system is set up to return unsatisfactory goods and buy again without feedback involving seller. This does not foster confidence in purchasing goods.”
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Posted 7 years ago
“I am a prime member and I was able to use a local amazon locker, which means I can pick up my item on the way home from work. the locker is a great idea.”
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Posted 7 years ago
“Amazon M A Z i N G”
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Posted 7 years ago
“I always use Amazon ..the prices are good..choice is good and delivery is always on time and the parcel is always left where we want it to be.Really happy with Amazon and will continue to use them”
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Posted 7 years ago
“Very good service and arrived very quick especially at Christmas time”
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,477 reviews