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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“bought shoes from amazon, they didn't fit, but it was free to return them, so no problem”
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Posted 7 years ago
“Everything I have ordered has been delivered promptly, is always exactly what I ordered, is well packaged and I have never received anything damaged or broken. The system is fast and efficient and I will continue to use them.”
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Posted 7 years ago
“Fast and hassle free deliveries. Although need to fix tracking package updates”
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Posted 7 years ago
“It's always worth checking Amazon when you need anything at all. Great range of products stocked with excellent delivery options 👍”
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Posted 7 years ago
“Always Excellent service...”
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Posted 7 years ago
“Great range of products, easy to use and fast checkout options”
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Posted 7 years ago
“Very simple to use, efficient delivery and a great range of products.”
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Posted 7 years ago
“Amazon is one of the few companies with an extremely good customer focus and service. They are always there after sales if a problem should arise. Enourmous assortment of every kind of goods you ever will need at a fair price and prompt shipping of your order. This is my number one favourite online store since many years ago. Thank you Amazon!”
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Posted 7 years ago
“Fast reliable and easy to order!”
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Posted 7 years ago
“Easy to access, easy to buy, delivery on time. Excellent!”
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Posted 7 years ago
“Level of service brilliant”
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Posted 7 years ago
“Love love love Amazon, so much offers and deals. Very happy. Laura”
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Posted 7 years ago
“Love Amazon ... Prime is amazing.”
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Posted 7 years ago
“Great when your parcel isn't left where anyone can walk away with them”
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Posted 7 years ago
“Great service”
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Posted 7 years ago
“Amazon UK is very good the customer care is easy to use. Would recommend it 100%”
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Posted 7 years ago
“Always helpful with a problem. Reliable service. I've been using them for years. Useful that they deliver by Royal Mail as we always know when the postie is due to call.”
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Posted 7 years ago
“Great service, allowed me to get items for christmas at great prices, quick and discrete as I needed to hide them from recipient of gift.”
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Posted 7 years ago
“great shopping fast delivery and problems sorted out excellent”
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Posted 7 years ago
“Love Amazon, always got what I need and for a good price. Never had a problem!”
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,477 reviews