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Amazon UK Reviews

4.7 Rating 13,471 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Amazon is one of the few companies with an extremely good customer focus and service. They are always there after sales if a problem should arise. Enourmous assortment of every kind of goods you ever will need at a fair price and prompt shipping of your order. This is my number one favourite online store since many years ago. Thank you Amazon!
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Posted 7 years ago
Fast reliable and easy to order!
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Posted 7 years ago
Easy to access, easy to buy, delivery on time. Excellent!
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Posted 7 years ago
Level of service brilliant
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Posted 7 years ago
Love love love Amazon, so much offers and deals. Very happy. Laura
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Posted 7 years ago
Love Amazon ... Prime is amazing.
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Posted 7 years ago
Great when your parcel isn't left where anyone can walk away with them
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Posted 7 years ago
Great service
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Posted 7 years ago
Amazon UK is very good the customer care is easy to use. Would recommend it 100%
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Posted 7 years ago
Always helpful with a problem. Reliable service. I've been using them for years. Useful that they deliver by Royal Mail as we always know when the postie is due to call.
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Posted 7 years ago
Great service, allowed me to get items for christmas at great prices, quick and discrete as I needed to hide them from recipient of gift.
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Posted 7 years ago
great shopping fast delivery and problems sorted out excellent
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Posted 7 years ago
Love Amazon, always got what I need and for a good price. Never had a problem!
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Posted 7 years ago
Great great service and prices are unbeatable! Thankyou
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Posted 7 years ago
Always deliver, did most of my xmas shopping on this site. Didn’t get any problems
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Posted 7 years ago
As with most sites do your research before buying, some items way over priced. I have some good experience some bad. Find it really annoying that I am always asked to join prime! NO thanks! Also would like to see where my item is coming from" as one item I didn't think would arrive" it came from china so took over a month!! Instead of a week Id like a pre warning that there coming from china!!! As I needed them asap!
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Posted 7 years ago
Good availability and delivery. Though delivery isn't always free
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Posted 7 years ago
Easy processing, Fast delivery and great customer service!
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Posted 7 years ago
Usually very good and very fast with delivery times and don't typically give damaged goods out or damaged packaging.
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Posted 7 years ago
fast delivery an best quality as well.
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,471 reviews