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Amazon UK Reviews

4.7 Rating 13,456 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,456 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
As with most sites do your research before buying, some items way over priced. I have some good experience some bad. Find it really annoying that I am always asked to join prime! NO thanks! Also would like to see where my item is coming from" as one item I didn't think would arrive" it came from china so took over a month!! Instead of a week Id like a pre warning that there coming from china!!! As I needed them asap!
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Posted 7 years ago
Good availability and delivery. Though delivery isn't always free
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Posted 7 years ago
Easy processing, Fast delivery and great customer service!
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Posted 7 years ago
Usually very good and very fast with delivery times and don't typically give damaged goods out or damaged packaging.
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Posted 7 years ago
fast delivery an best quality as well.
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Posted 7 years ago
Very pleased with my prime package lovely service.
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Posted 7 years ago
The returns and refund process was so painless I will always come back to amazon with confidence.
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Posted 7 years ago
Love Amazon never had a problem with purchasing any items or with Amazon prime. Thank you!!!
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Posted 7 years ago
Great range of products and quick delivery. I mainly buy board games and this is one of the best places to buy them.
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Posted 7 years ago
Brilliant 10 out of 10
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Posted 7 years ago
I HAVE BEEN A MEMBER OF AMAZON FOR MORE THAN FIVE YEARS AND I HAVE BEEN ORDERING FROM THEM FOR MYSELF AND FAMILY OF 8 ALSO. I HAVE NEVER HAD ANY PROBLEMS WITH THEM BUT IF I HAVE A QUERY I RING UP AND GET THROUGH TO THEM STRAIGHT AWAY. THEY ARE ALWAYS POLITE AND HELPFUL AND ALWAYS RESOLVE THE PROBLEM STRAIGHT AWAY. THEY ALWAYS MESSAGE ME WITH DISCOUNT ON THE THE THINGS I HAVE PREVIOUS ORDERED.. THE ONLY THING I SUGGEST IS THAT THEY GIVE A DISCOUNT OR FREE DELIVERY FOR VALUED CUSTOMERS WHO ORDER 12 TIMES A YEAR . I SURGEST YOU SELL YOUR CORNERSTONE ITEMS ON AMAZON NOT EBAY AS EBAY IS TERRIBLE THANKYOU
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Posted 7 years ago
Fast processing and delivery , good selection
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Posted 7 years ago
Amazon makes it easy and quick for me to find products and order them.
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Posted 7 years ago
Consistently great service
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Posted 7 years ago
Exceptional customer service Every purchase can be made with confidence. I highly recommend prime to everybody, great value for money
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Posted 7 years ago
Easy to order quick delivery good quality products fair prices
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Posted 7 years ago
Everytime I order its simple and efficient. Delivery always comes with in the estimated time. Packaged well and never damaged.
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Posted 7 years ago
I just ordered a brexit condom, appaulled by the slow delivery. Had to wait a whole 3 days to recieve the product. i couldn't bear not shagging shiela (my gf) in that time. discusted.
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Posted 7 years ago
i must warn customers on amazon uk that you cannot get a refund on multiple orders with prime video,it says you can cancel a prime video within 14 days of purchase but you can only cancel five videos at a time,if you contact amazon customer service they say because you cancelled orders before on a few occasions that you cannot cancel orders anymore but it does not state this in the terms as i have not seen this anywhere,they need to update the terms and conditions,also when i closed the window in chat it usually says leave feedback but the last two times it has not done this,i wonder why,so i leave feedback here,please take note when buying prime videos,i have had to leave feedback here because i cannot do it on the website for some reason,if amazon change the terms to what i have explained here then i will be happy,but for now i am not happy.by the way amazon refused to refund my orders so i got no money back,this is not good,i did not want to leave this review but as it has happened twice so i had to,when the terms state that multiple orders cannot be refunded then my feedback will change but until then well not good.
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Posted 7 years ago
I've purchased countless items from amazon. I'm a very happy customer, as they always deliver on time. If I have any issues, they are very prompt in dealing with any situation. It's very uncommon to have any problems. 10 stars if I could!
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,456 reviews