Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,447 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love love love Amazon, so much offers and deals. Very happy. Laura”

Helpful Report

Posted 7 years ago

“Love Amazon ... Prime is amazing.”

Helpful Report

Posted 7 years ago

“Great when your parcel isn't left where anyone can walk away with them”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“Amazon UK is very good the customer care is easy to use. Would recommend it 100%”

Helpful Report

Posted 7 years ago

“Always helpful with a problem. Reliable service. I've been using them for years. Useful that they deliver by Royal Mail as we always know when the postie is due to call.”

Helpful Report

Posted 7 years ago

“Great service, allowed me to get items for christmas at great prices, quick and discrete as I needed to hide them from recipient of gift.”

Helpful Report

Posted 7 years ago

“great shopping fast delivery and problems sorted out excellent”

Helpful Report

Posted 7 years ago

“Love Amazon, always got what I need and for a good price. Never had a problem!”

Helpful Report

Posted 7 years ago

“Great great service and prices are unbeatable! Thankyou”

Helpful Report

Posted 7 years ago

“Always deliver, did most of my xmas shopping on this site. Didn’t get any problems”

Helpful Report

Posted 7 years ago

“As with most sites do your research before buying, some items way over priced. I have some good experience some bad. Find it really annoying that I am always asked to join prime! NO thanks! Also would like to see where my item is coming from" as one item I didn't think would arrive" it came from china so took over a month!! Instead of a week Id like a pre warning that there coming from china!!! As I needed them asap!”

Helpful Report

Posted 7 years ago

“Good availability and delivery. Though delivery isn't always free”

Helpful Report

Posted 7 years ago

“Easy processing, Fast delivery and great customer service!”

Helpful Report

Posted 7 years ago

“Usually very good and very fast with delivery times and don't typically give damaged goods out or damaged packaging.”

Helpful Report

Posted 7 years ago

“fast delivery an best quality as well.”

Helpful Report

Posted 7 years ago

“Very pleased with my prime package lovely service.”

Helpful Report

Posted 7 years ago

“The returns and refund process was so painless I will always come back to amazon with confidence.”

Helpful Report

Posted 7 years ago

“Love Amazon never had a problem with purchasing any items or with Amazon prime. Thank you!!!”

Helpful Report

Posted 7 years ago

“Great range of products and quick delivery. I mainly buy board games and this is one of the best places to buy them.”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,447 reviews