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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Easy returns process. Thanks.”
Helpful Report
Posted 7 years ago
“Always a hassle free, quick and reliable service. I have no problems with trusting the company to fulfill any order that I place. Hopefully in future they can tighten up the timing of delivery (or at least the sharing of exact delivery times)”
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Posted 7 years ago
“Fast delivery”
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Posted 7 years ago
“Great quality and a vast range of products at affordable and competitive prices. Clear detailed information and descriptions on all the products”
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Posted 7 years ago
“AMAZON ALWAYS GIVE FANTASTIC SERVICE , FAST DELIVERY AND NO HASSLE RETURNS .. THANK YOU :)”
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Posted 7 years ago
“this team is first class never let you down parcels arrive on time never had a problem a professional team though out”
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Posted 7 years ago
“Infallible. Excellent service. Amazon locker is so brilliant when you are working and can't stay in for a delivery. Prime is great and Great value for money.”
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Posted 7 years ago
“My orders arrive promptly with friendly service and I can always find just what I need.”
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Posted 7 years ago
“A great service, never done as much shopping on line. If you have to return an item there are no questions asked. Brilliant service. Thanks.”
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Posted 7 years ago
“Because I am disabled I use Amazon all the time. I am always pleased with my purchases.”
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Posted 7 years ago
“I use Amazon UK frequently as the service is first class keeps timetable for delivery accurate also returns are dealt with promptly with no fuss. Any questions required are again dealt with in a professional way to make sure customer satisfied with the outcome. I would strongly recommend Amazon UK for a really excellent shopping experience.”
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Posted 7 years ago
“Always good service very quick to sort any problems.”
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Posted 7 years ago
“I have always found Amazon amazing for choice and delivery”
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Posted 7 years ago
“Really can't fault AmazonUK. The ease or ordering couldn't be improved as I hate walking around town shopping and nearly always not able to find what |I want so this method of shopping online suits me down to the ground! In the warmth and comfort of one's own home...what could be better? Their delivery service is excellent and almost always the goods arrive a lot sooner than forecast. The return service is easy to understand and use although I have to say I have had to return things infrequently. The quality of goods I have bought is good and always undamaged and as advertised.”
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Posted 7 years ago
“Great selection of all items and often the best price around. I use Amazon prime which is brilliant, particularly if you're unable to get out of the house but have run out of nappies for example! Also use it as my reference point for any reviews of products I am looking to buy.”
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Posted 7 years ago
“Goods ordered and items arrived on time well wrapped, very satisfied with the service from Amazon”
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Posted 7 years ago
“Always easy and simple. Good prices.”
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Posted 7 years ago
“If your a member of prime then you’ll receive great perks. Great customer service always and complains are dealt with speedily and accordingly. Parcels are always delivered on time and with suitable protective packaging.”
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Posted 7 years ago
“Nothing good Not good at all its not worth your time guy”
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Posted 7 years ago
“I love Amazon - Prime is amazing - next day delivery - great choice of items - no hassle returns Good communication.”
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,477 reviews