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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“I love the next day delivery always got what you want plus amazon tv and music”
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Posted 7 years ago
“Terrible customer services. Prime? well it does not work and the products are not quality. Received products that seem to have been used before with bits missing. When I underline the above they went mad, so not only bad quality but also an attitude problem. No no removing myself from this silly little store who has no complaint procedures in place.”
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Posted 7 years ago
“Amazon are so quick and helpful”
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Posted 7 years ago
“I use Amazon all the time . I get a good choice and good deals . Delivery to the house has always been good . I’ve never had s problem and would recommend this online company to anyone”
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Posted 7 years ago
“When I order I always get it on time. With all delivered the correct items.”
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Posted 7 years ago
“Great service and so easy to order any item you are look king for.”
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Posted 7 years ago
“My number one go to place to buy any essentials I need at a really fast delivery rate.”
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Posted 7 years ago
“Always very good with a quick delivery”
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Posted 7 years ago
“Amazon good place to shop but you can find things cheaper else were. Delivery are fast tho.”
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Posted 7 years ago
“Fastest delivery, even same day! Amazon ensures their items and sellers items are of high standards. Prices are good and items are loads to choose from. I do most of my shopping front there. I can find everything from there. Customer reviews on amazon are the best decider for me when purchasing and purchased hundreds of items from Amazon. I can trust Amazon with my orders and the quality of items. The customer service is the best I recived as I get instant phone and live chat without needing when I have had issues which is very rare. But they sorted out issues beyond expectations.”
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Posted 7 years ago
“By far the best prices and customer service. Delivery is excellent too!”
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Posted 7 years ago
“Always good service”
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Posted 7 years ago
“It is a very good service.”
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Posted 7 years ago
“i rang Amazon this morning about a order (item cracked) immediately returned my money with a apology . i was told to keep the cracked item also EXCELLENT”
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Posted 7 years ago
“Amazed at the amount of articles for sale and at very good prices. No hassle and very straightforward regarding purchases. Tracking of purchases very good and good customer service throughout.No wonder the shops on the high street are struggling.”
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Posted 7 years ago
“Always have fantastic service.”
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Posted 7 years ago
“Very cheap and fast delivery. And easy to return.”
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Posted 7 years ago
“I have just taken advantage of amazon prime all deliveries as promised no extra postage charges great value for money plus a was offered a further 30 days free prime so happy days.”
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Posted 7 years ago
“You can always find a good price and fast postage”
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Posted 7 years ago
“Easy to set up, Prime is a breeze to use, but sometimes a little more expensive, however you get your goods the next day more or less”
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,477 reviews