Login
Start Free Trial Are you a business? Click Here

Amazon UK Reviews

4.7 Rating 13,471 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat

Write Your review

Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
I have never been disappointed and I can always find everything I need, and it's always delivered to me according to the agreement.
Helpful Report
Posted 7 years ago
Second to none with customer service, all companies should strive for this excellence!
Helpful Report
Posted 7 years ago
I have prime with amazon always deliver on time brilliant service and products
Helpful Report
Posted 7 years ago
excellent service delivered when said they would
Helpful Report
Posted 7 years ago
Poor it was really disappointing as a birthday present charging more than the original product from the site
Helpful Report
Posted 7 years ago
I have been purchasing from Amazon for over SIX years and find it very good for lots of different products which you can not find any where.. prices are good too.
Helpful Report
Posted 7 years ago
Gives you their best price and also alternative supplier options. I really like this option as it reafirms you have other choices rather than just being offered Amazons quote.
Helpful Report
Posted 7 years ago
Usually very good personally never had any problems with Amazon
Helpful Report
Posted 7 years ago
Amazing customer service, fast shipping and the app never fails!
Helpful Report
Posted 7 years ago
Great until you need help, then it is possibly the most frustrating retail experience of my life.
Helpful Report
Posted 7 years ago
For all the haters, they do what they do and the do it well
Helpful Report
Posted 7 years ago
Top products ans service. If you accidentally order the wrong item, you have the opportunity to cancel without penalty. If the item arrives and its not what you want you can return for a full refund. i have used Amazon for years and never had a problem that they have not solved to my complete satisfaction - unlike some other on line auction site.
Helpful Report
Posted 7 years ago
Quick and easy online shopping, good communication any refunds always sorted out quickly and easily
Helpful Report
Posted 7 years ago
Good company could make prices cheaper but that's. The way cookies crumble. 🤮🤮🤣🤣
Helpful Report
Posted 7 years ago
Amazon have always been extremely helpful and friendly whenever I have dealt with them. It is very rare they do not have exactly what you are after, but do have good alternative options if this is the case. My orders are almost always on time, and at a reasonable shipping cost. The variety and price is why I often shop with amazon.
Helpful Report
Posted 7 years ago
Ok so the delivery is superb, but try getting a VAT invoice out of them for Amazon Prime ...Get real Amazon VAT invoices and receipts are an everyday thing for the rest of the world that pays its taxes!
Helpful Report
Posted 7 years ago
Always good effectiant service
Helpful Report
Posted 7 years ago
Made a mistake on two orders. Realised straight away. System would NOT let me cancel so now i have a kindle book when i have no kindle and a sawblade i dont need. Great !
Helpful Report
Posted 7 years ago
Keeps you up to date with delivery and speedy delivery.
Helpful Report
Posted 7 years ago
Great stuff. Thanks
Helpful Report
Posted 7 years ago
Amazon UK is rated 4.7 based on 13,471 reviews