Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,477 Reviews

93 %

of reviewers recommend Amazon UK

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4.7

Based on 13,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only the best company to deal with.”

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Posted 7 years ago

“They were double charging me for prime. Took me literally 5 days of them acknowledging that them taking my money made no sense, 5 days of them telling me to go talk to the american amazon after my emails were forwarded to them 3 times with no response (also its worth noting im not american) before i finally managed to get them to give me the £45 back. 5 days of persisting back and forth and them non-stop parroting a script at me to get my money back, that they acknowledged should not have been taken from me in the first place from the first email response they sent me. 5 days. And then to top it all of when i made a complaint to the manager (person called Shakir K) of these customer service people who were beyond useless he told me i should go make my complaint to the american amazon, despite the fact that im not american, dont live in america, dont have an american amazon account, and was making a complaint about the UK customer service. This was honest to god one of the most mind numbing, brain rotting, stress inducing experiences i have ever had.”

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Posted 7 years ago

“Very easy to use and they always have everything you could wish for.”

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Posted 7 years ago

“I am always able to get help with any order especially if there is a problem. One phone call or txt and nesrly always problem solved.”

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Posted 7 years ago

“Early delivery on orders. All in all perfect condition. Packaged well. Always excellent service.”

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Posted 7 years ago

“Always quick delivery and great customer service - easy to return items and get a refund”

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Posted 7 years ago

“I ordered these guns fro another company through Amazon they were paid for but still waiting for them , I also brought a Samsung galaxy s7 that came but was a fake and dont work and a black view phone that dont work and cant get my money back”

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Posted 7 years ago

“great products at great prices. Prime is ace”

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Posted 7 years ago

“I have bought loads from this site, items, books, Kindle, Audible, and love the whole easy to use, quick delivery, easy returns and customer service. Go to Amazon first when need anything. Trying to avoid being addicted!!”

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Posted 7 years ago

“Love so useful”

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Posted 7 years ago

“I prefer KFC”

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Posted 7 years ago

“EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE”

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Posted 7 years ago

“Trash Don't recommend”

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Posted 7 years ago

“absolutely shocking! i ordered 16 new books to sell. they didn't come on time, simply appalled. >:(”

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Posted 7 years ago

“Have always loved amazon but started to use less because they don’t offer the best cash-back deals compared to other retailers. Hope that changes as it certainly puts me off any large purchases”

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Posted 7 years ago

“Very fast shipping, always on time and easy to compare prices”

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Posted 7 years ago

“Amazing company how fast you can get a delivery is unbelievable always use this firm and always will good effort lads keep up the good work”

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Posted 7 years ago

“testggggggg”

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Posted 7 years ago

“Love this company, can get things cheeper as have excellent choice and free delivery on lots of products. Never had a problem with them and they keep me informed of delivery”

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Posted 7 years ago

“Easy to order, fast delivery”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,477 reviews