Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,456 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,456 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best!!!😘😘😘😘”

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Posted 7 years ago

“1st class service”

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Posted 7 years ago

“Fast delivery and really good prices”

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Posted 7 years ago

“Always brilliant”

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Posted 7 years ago

“Love amazon, always helpful and get my deliveries promptly. Sellers are really nice too!👍🏾👍🏾👍🏾”

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Posted 7 years ago

“Really good and fast delivery”

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Posted 7 years ago

“Paid for Amazon prime, delivery driver lost the item. 5 days later and customer service is still “investigating” I have no product and money has been taken. They have no idea when or if O may get a replacement or a refund. Avoid!”

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Posted 7 years ago

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Posted 7 years ago

“Bought many items on line and also use for my kindle book can't fault it in any way thank you”

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Posted 7 years ago

“First place I go to for anything brilliant customer service”

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Posted 7 years ago

“Good service , swift delivery. No quibble guarantee .”

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Posted 7 years ago

“LED bulbs for my motor 4 bulbs ordered and one does not work these were supposed to have been tested, not good ?”

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Posted 7 years ago

“I've spent many thousands of pounds buying products from Amazon UK but I will never buy from them again. Too many products they sell are mis-described in listings, photos and often the customer reviews are not even for the product listed. Their latest trick is to keep changing or delaying delivery dispatch and arrival times. I believe they are trying to force me to pay extra for their "Prime" service which offers faster delivery. But why should I when by their own admission half the products they sell are from market place traders and are not covered by the Prime service? They either use way too much packaging or not enough and many of their cheap far east products don't even do the job they list. There are plenty more choices online other than Amazon and I use them with no hassle or delays. Amazon are too big for their boots now and show a blatant disregard for their loyal customers.”

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Posted 7 years ago

“good delivery service and reasonable prices”

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Posted 7 years ago

“Easy to use and can find almost everything”

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Posted 7 years ago

“Easy to use website plenty of choice great if you are a prime member and need something quickly. Can't fault them at all and would recommend to anyone.”

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Posted 7 years ago

“They are ok,but they could be better at looking at who they do business with making sure the customer comes first,and that they read comments too.”

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Posted 7 years ago

“Costumer service was very helpful with my returned item and refund”

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Posted 7 years ago

“brilliant company, easy to buy from , easy returned if any issues arise and also good prices.. top notch”

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Posted 7 years ago

“Amazon is great until you get a problem and then their indifference and poor customer service really lets them down. I recently bought two solar lights, only one of which worked. I submitted a poor review and then got emails direct from the selling company- something Amazon says doesn’t happen. Absolutely no response to my complaint. I then ordered a specific item, fulfilled by Amazon, which I chose based on good reviews. I was sent a similar product but of a different make and supplier (though still fulfilled by Amazon) which I had to keep as I couldn’t afford the delay that a return would entail. I suspect Amazon was offloading a slow moving product but, once again, no response from Amazon to my complaint.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,456 reviews