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Amazon UK Reviews

4.7 Rating 13,471 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Product as described. Delivered when they said it would be. Tracking facility. Email updates on delivery date/time. Confirmation of delivery email. First class service.
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Posted 7 years ago
Very good products, arrived on time, very happy.
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Posted 7 years ago
Quick, slick, easy to use, plain English, no fuss, speedy delivery.
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Posted 7 years ago
Great prices and plenty of things can be brought here customer services are also very helpful.
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Posted 7 years ago
Bought a Phoenix canariensis plant though Amazon delivery very fast and the plant is 100% I have just bought another Thank you.
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Posted 7 years ago
great prices no quibble return policy big choice I would recommend them highly
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Posted 7 years ago
I spoke to someone from customer service today, unfortunately I didn’t get her name but she what a lovely person. She was polite, kind and helpful. I wish I had taken her name as I would like her to know how much I appreciate her help.
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Posted 7 years ago
Fast and easy checkout, recommending me prime alternatives
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Posted 7 years ago
Amazon is one of my favourite places to purchase, it is easy to use and you can always find what you need
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Posted 7 years ago
Fast delivery.
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Posted 7 years ago
Amazon has a large range of items for the huge category they have on the website
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Posted 7 years ago
Very happy. Over the last 8 years Amazon has continued to impress me with their customer service and swift delivery times.
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Posted 7 years ago
Very reliable. Efficient and delivers on time. Takes away the hassle of shopping outdoors. Lots of promotions.
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Posted 7 years ago
Goods came quick and not damaged
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Posted 7 years ago
Always prompt
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Posted 7 years ago
Disgraceful. I had a delivery today and my order said nothing about having to sign for it. So I left a note on the porch door for the delivery to be left inside as I was in bed as on nights. Delivery man knocked on the doors and bedroom window of my bungalow very rapidly not giving me chance to get out of bed. Due to this disgraceful delivery incident I have now cancelled all my prime and music membership and cancelled all my pre orders. Unacceptable
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Posted 7 years ago
My order was Whisky: The Definitive World Guide to Scotch, Bourbon and Whiskey, delivery was just on time.
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Posted 7 years ago
Good customer service, quick delivery, Prime Video, what's not to like
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Posted 7 years ago
good delivery - and return process - when goods are damaged or wrong.
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Posted 7 years ago
always arrives on time
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,471 reviews