Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,471 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery service and top quality product”

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Posted 7 years ago

“I ordered gifts for my daughter from South Africa to be delivered in the UK and delivery was prompt and quick and sufficient. All products seemed to be in a good condition to the eye. Have not used them though because birthday is only in 2 days and then only can she open her gift and use it.”

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Posted 7 years ago

“Speedy replied. Quality of the kids shoes is good. Affordable price.”

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Posted 7 years ago

“large variety of good s and free shipping to Ireland”

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Posted 7 years ago

“never failed with Amazon, always deliver near enough on time always well packed. easy to order.”

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Posted 7 years ago

“Amazon do not let me do feedback. I am biased for the sellers they say. I do honest reviews. Not good Amazon.”

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Posted 7 years ago

“You can just about get anything you need from this company.ease and speed of the site”

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Posted 7 years ago

“Recieving help when products get lost and be compensated.”

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Posted 7 years ago

“they gave me meaning in life”

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Posted 7 years ago

“Fantastic delivery was on time”

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Posted 7 years ago

“Wasn’t happy with Pitney bowes prices on a genuine ink cartridge for works franking machine, tried amazon and found one identical new and genuine at a fraction of the cost, free, quick delivery.”

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Posted 7 years ago

“Found the best price for my Vans Hi-tops on Amazon. Very quick response and delivery. :)”

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Posted 7 years ago

“I really love Amazon.co.uk for the reason that in the EU area they have one of the best number of products, fast shipment and awesome service. That makes it really easy to be a customer.”

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Posted 7 years ago

“Fantastic quality lots of choice. Well recommend.”

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Posted 7 years ago

“Always have the products I'm looking for at reasonable prices delivered to my home thanks Amazon team”

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Posted 7 years ago

“Abysmal customer service! Having been an Amazon customer for coming on 20 years and Prime for a while we have now cancelled our Prime membership and I will do my utmost never to deal with the company again. Long story ...ongoing for over 3 months now. Ordered a mattress FULLFILLED BY AMAZON in June, according to the website the itme was IN STOCK! BEWARE - “ in stock” on Amazon doesn't actually mean at all that it is in stock.. false advertising. We waited for 2.5 MONTHS for the mattress to be delievered after countless email exchanges and phone calls with at least 10 different customer service , we recived the mattress. Guess what ...they send the wrong size! So after 2.5 MONTHS (!) waiting for delivery it was back to emailing, phone calls...being told we had to organise a courier to pick up the mattress and now after we spent much of our UNPAID time to sort this mess Amazon still hasnt refunded us the money we payed for the mattress in AUGUST. The company is an absolut shambles....ok if you order books or cds but as soon as its bigger and more expensive items it just all falls to pieces. As for “ Earth's Most Customer-Centric Company “.......that should definitely get a comedy award!!”

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Posted 7 years ago

“Great prices on most items although you do sometimes have to search for the best deals. Like the ability to add items to basket then get notified when prices go up/down. After purchase customer service good.”

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Posted 7 years ago

“Love Amazon prime. Delivery time excellent I can order and receive days before I can nip into the town centre to buy. Quality is assured and prices competitive. Amazon UK always my first place to look for myself and family/friends. Thank you Amazon UK.”

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Posted 7 years ago

“The best. Amazing.”

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Posted 7 years ago

“Excellent!!Excellent Excellent!!!!”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,471 reviews