Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,454 Reviews

93 %

of reviewers recommend Amazon UK

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4.7

Based on 13,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery easy to use”

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Posted 8 years ago

“Ordered a Subsonic Drive Pro Sport Racing Wheel for my grandson's Christmas present. Very impressed with communication regarding my order & delivery was a day early so 5 stars for Amazon. Have not opened the item yet but will test prior to the 25/12”

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Posted 8 years ago

“Very quick and easy to use things I order always arrive on time”

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Posted 8 years ago

“Bought loads of components and items with Amazon and via Amazon with other sellers. Had a fall out with one of the sellers and Amazon step in to refund money for faulty goods received that seller did not want to pay.”

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Posted 8 years ago

“Good prices and fast deliveries.”

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Posted 8 years ago

“Always prompt delivery easy to use web site”

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Posted 8 years ago

“Online purchasing is easy, clear and not causing any problems. Transport can be free off charge above reasonable qoute. A lot of possible delivery options and very useful one, colection points, for all working to late hours.”

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Posted 8 years ago

“Item was in perfect condition and was delivered next day due to amazon prime which got me out of a sticky situation.”

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Posted 8 years ago

“The furniture that arrived was excellent quality and very good value”

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Posted 8 years ago

“Arrived on time, constant email to tell you your order is on its way”

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Posted 8 years ago

“A fact of life - order from Amazon and the package arrives or they sort it so fast you are left breathless. Usually the best source price and quality-wise so no need to use Go Compare. Amazon is always my first port of call.”

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Posted 8 years ago

“always deliver goods on time and for a good price”

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Posted 8 years ago

“I signed up for Prime on the assumption I would get next day delivery. Unfortunately what is not clear is that it's only 1 day if they have it in their stock. Out of 5 items 3 took several days as they were not sent out by Amazon direct. One item (a games machine) was damaged in transit and never delivered. I ordered the counsel as a bundle (£199.99) and the game arrived separate. They refunded £166 for counsel and told me to reorder just a consel, but the cheapest was £199.99. Not including game leaving me £33.99 out of pocket. Long story short they reluctant,y gave me a "goodwill gesture" of £34. Needless to say I cancelled Prime.”

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Posted 8 years ago

“They are quick to deliver, you get an update when orders are being sent and good quality”

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Posted 8 years ago

“Information about the product to be bought. Excellent updates and prompt delivery info. Following fever instructions..”

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Posted 8 years ago

“Amazon service as always impeccable. Prime membership recommended. I always price compare to other online retailers but rarely find any significantly cheaper product elsewhere and the convenience of ordering from Prime and receiving almost anything next day is incomparable.”

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Posted 8 years ago

“I have put many orders in and they have all arrived in good time and for a good price. When things have gone wrong they have sorted it out quickly.”

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Posted 8 years ago

“Excellent service for delivering with informed delivery on tracking emails items packaged well with bubble wrap and string brown paper”

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Posted 8 years ago

“Great service , shame they got rid of the free postage .”

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Posted 8 years ago

“always a great service and if anything goes wrong they fix it fast!!!!!”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,454 reviews