Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This place is amazing!!! All my packeges was delivered succesfully.. I am really glad”

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Posted 5 years ago

“Buying off Amazon they give a 30 day Amazon Prime trial that you must cancel or pay for forever, if you want it or not. Sharp practice and I contacted the Ombudsman.”

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Posted 5 years ago

“Excellent next day delivery service”

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Posted 5 years ago

“Member of Amazon Prime and recent orders delivered well within anticipated time”

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Posted 5 years ago

“They are always on time. Easy to return items. Very good range of items available.”

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Posted 5 years ago

“Quick easy quality assured products.... boom delivered 😉💯💯💯”

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Posted 5 years ago

“Amazon is a very good idea that is very poorly thought out. Customer service is a joke and seems to have been designed in such a way that it is difficult to find and when you do manage to find it they have a limited choice of what you ‘the customer’ can complain about. I was and still am having problems with same and next day deliveries not arriving when they should. Trying to complain about late deliveries is nearly impossible, plus when viewing orders it does not state the originally quoted delivery time. This is very annoying because more often than not items that are same day or next day delivery cost more than their standard delivery counterparts. It’s about time Amazons delivery and customer service (or lack of) were investigated.”

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Posted 5 years ago

“It’s amazing we use it all the time”

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Posted 5 years ago

“Muito bom amei demais e bom mesmo gente”

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Posted 5 years ago

“Love it. Im always shopping on here. I now have prime as well”

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Posted 5 years ago

“I love Amazon. Always a great service.”

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Posted 5 years ago

“I love Amazon, always a great service. Never a bad surprise.”

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Posted 5 years ago

“Always seem to have what I want in stock and excellent next day delivery with Prime.”

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Posted 5 years ago

“Both my accounts business and personal have been locked, the last email said it is because of the billing address and delivery address do not match their records. I have sent countless emails to them during these locks. Verified my card countless times. When your account is locked you can not access any information in it and it is impossible to talk to anyone from Amazon. I phoned their number that is on Google, the rep, said he can not get access to my account, cannot pass me on to a supervisor without access to the account. The complaints email address just returns with a generic message saying they do not answer emails to this address. I also wrote a complaint through Resolver which has also generated the generic email reply. I am disgusted with Amazon and every time I get an email from them saying this or that I feel stressed to boiling point. Was a happy customer for years. The experience the last month has left me feeling sick. I hope they rot!”

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Posted 5 years ago

“I like amazon it’s easy to get stuff but it’s really hard returning products that you don’t want or broken when you have a disability.”

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Posted 5 years ago

“first class service .”

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Posted 5 years ago

“Really good value product 🙂”

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Posted 5 years ago

“Flowy at Amazon; I searched high and low for a large palm to sit in a corner of my newly re-decorated living room, having already bought the lovely medium checked seagrass storage basket in readiness, and the palm I chose from Flowy was fantastic, a really healthy, tall palm which is now beautifully complemented by the basket. Delighted!”

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Posted 5 years ago

“I use amazon for nearly everything. I’ve had amazon prime for years now and the wide selection of goods and quick delivery means I’m not having to run out to the shops all the time, and I feel like I’m getting a decent deal, though not always the best.”

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Posted 5 years ago

“Good prices and quick delivery but only when you spend a certain amount”

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Posted 5 years ago

Amazon UK is rated 4.7 based on 13,455 reviews