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Amazon UK Reviews

4.7 Rating 13,456 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,456 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Prime is an excellent service.
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Posted 8 years ago
SUPER ALL IS OK
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Posted 8 years ago
Overall the Prime Service is excellent. Although a recent purchase had an issue which was not handled very well by the agent.
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Posted 8 years ago
Quick dilevery. Great service
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Posted 8 years ago
fast delivery and no postage charges
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Posted 8 years ago
very good service
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Posted 8 years ago
Its a good ap to buy things
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Posted 8 years ago
Swift service
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Posted 8 years ago
Good packaging. Delivery only free if you spend enough and then it's 3-5 days.
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Posted 8 years ago
Easy to use
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Posted 8 years ago
I get what I want, when I want it!
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Posted 8 years ago
Delivery is quick and large availability of products.
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Posted 8 years ago
Quick service. Always on time
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Posted 8 years ago
Very good at letting me know how my order was doing and arrived when they said.
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Posted 8 years ago
Ordering quick & simple
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Posted 8 years ago
I had an item delivered which was damaged - although I got no response from the retailer when I emailed them, I requested a return through Amazon and it was dealt with very quickly. Would be nice if more retailers offered free delivery instead of having to spend £20 minimum (as a lot of retailers on EBay are free delivery) but overall it's a good service. What I like about Amazon over EBay is the customer reviews section which is always helpful.
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Posted 8 years ago
Amazon is top banana, they have delivered everything I have ever ordered 100% correct nd intact, never had to return anything or had any complaints. Even trusted them to buy £800 laptop, came in 2 days, absolutely no problems. Thanks Amazon, now I never have to leave the house again!
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Posted 8 years ago
Speedy delivery and they deal well with returns. Good customer service
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Posted 8 years ago
They refunded me for several items I purchased that disappeared I. Transit
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Posted 8 years ago
free and fast shipping
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,456 reviews