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Amazon UK Reviews

4.7 Rating 13,471 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
If i wasn't in the process of beating my sweat shop workers i would be writing a strongly worded letter about how awful the amazon Alex baseball bat if with assault. sincerity Adam banana
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Posted 6 years ago
Really effeciant and fast delivery , customer service has allways been very understanding
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Posted 6 years ago
I hate Amazon, avoid this awful corporation.. I would nuke them if I had the red button.. I purchased a heater from modern life through amazon for £200. Its lasted less than a year and now does not work. The seller refuses to communicate and Amazon will not assist in any way or offer any kind of refund. They also refuse to publish my review of the seller despite that my item has ceased to work. Payment went to Amazons bank account yet they claim they are nothing to do with third-party sellers or the transaction. The company is still advertising on Amazon and is still allowed to sell, despite selling faulty goods. Now I will make a chargeback and start a smalls claims against Amazon. Also, their customer service is the worst, nearly as bad as talktalk!! One manager I spoke to called Carl even promised me a refund within two days, two weeks passed and nothing!! Large companies don't give a **** about you. Buy from small companies and support small business. Avoid Amazon and there terrible customer service...
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Posted 6 years ago
I hate Amazon, avoid this awful corporation.. I would nuke them if I had the red button.. I purchased a heater from modern life through amazon for £200. Its lasted less than a year and now does not work. The seller refuses to communicate and Amazon will not assist in any way or offer any kind of refund. They also refuse to publish my review of the seller despite that my item has ceased to work. Payment went to Amazons bank account yet they claim they are nothing to do with third-party sellers or the transaction. The company is still advertising on Amazon and is still allowed to sell, despite selling faulty goods. Now I will make a chargeback and start a smalls claims against Amazon. Also, their customer service is the worst, nearly as bad as talktalk!! One manager I spoke to called Carl even promised me a refund within two days, two weeks passed and nothing!! Large companies don't give a **** about you. Buy from small companies and support small business. Avoid Amazon and there terrible customer service...
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Posted 6 years ago
very fast at delivering parcels always update u on were they are or when it will arrive they even give u a time there goin to arrive with your parcel fantastic and the ppl are very pleasent and very helpful fantastic company thanku Amazon
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Posted 6 years ago
Had no problems with anything I have ordered. They offer a chance to donate to a charity if I use a certain site which I find very good.
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Posted 6 years ago
Been buying from amazon for a long time now and they have always been excellent at getting the products to me fast .
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Posted 6 years ago
Brought a fitness tracker watch it arrived when they said it would and wow what a amazing service 100% totally happy 😃
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Posted 6 years ago
Bought whisky, delivered ok but packaging was over the top.
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Posted 6 years ago
Delivery usually on time, occasionally items have been damaged or thrown about
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Posted 6 years ago
Great choice great service always on time no nonsense on returning items bought if not right .
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Posted 6 years ago
Excellent service and delivery
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Posted 6 years ago
Ordered a book online yesterday and got it the next day. Who knew Prime could feel so good!!
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Posted 6 years ago
Excellent service .. very fast delivery
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Posted 6 years ago
Reasonable priced goods and next day delivery. Can’t beat it.
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Posted 6 years ago
I literally love Amazon! Could not live with out Amazon! Top service always
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Posted 6 years ago
Quick and easy to buy and timely delivery
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Posted 6 years ago
Reliable and easy to use
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Posted 6 years ago
I use them a lot and they always deliver early
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Posted 6 years ago
Worst customer service I know!! Paid for prime membership which they cancelled by mistake (and the manager admitted it was there mistake) and then expect me to pay upfront to get it back again. Impossible to talk to anyone from the uk and the staff you do speak to dont care about anything! Five years I have paid upfront for my membership. Will not be going back now!
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Posted 6 years ago
Amazon UK is rated 4.7 based on 13,471 reviews