Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,164 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,164 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent next day delivery on items even when ordered on a Sunday. I have shopped with this company 3 times and have not yet been disappointed. I would recommend them to anyone who needs to rely on next day delivery and super fast and easy ordering of items.”

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Posted 6 years ago

“product was to my requirements. delivery made on next day. put the de-humidifier on on same day as delivered done a great job. really pleased at good price and excellent delivery”

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Posted 6 years ago

“Ordered a fridge freezer, good price and good quality, arrived as planned. Second time goods ordered from Appliances Direct and can not fault price, quality of goods and service.”

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Posted 6 years ago

“Ordered electric water heater 7pm on next day delivery turned up lunchtime as promised, can't fault.”

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Posted 6 years ago

“Ordered an Indesit double oven online. Good price, kept informed, prompt delivery, pleasant, helpful delivery team, oven now installed, used once, seems ideal. Surprised to read all the poor reviews- we were very satisfied from start through delivery to using product. Would shop with them again.”

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Posted 6 years ago

“I ordered my appliance online, had an almost instant confirmation of my purchase, and I received a dispatch email, followed by a further email so that I could track my order via DHL. My appliance arrived on the Monday lunchtime (I had ordered it on the Saturday). I am VERY happy with my item. A Electriq pressure cooker, which is easy to use, extremely efficient and the food cooked tastes excellent!!! The service I received was second to none. I was kept informed every step of the way, no complaints at all and would definitely use them again. Superb.”

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Posted 6 years ago

“Very goog service.”

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Posted 6 years ago

“Order tracked and arrived exactly when they said. The”

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Posted 6 years ago

“Brilliant service could have had next day delivery but chose a day when I would have been in to take delivery of my item which was delivered on that day Placing the order was easy and effortless really pleased”

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Posted 6 years ago

“We bought a fridge freezer from this company and are delighted both with the product – just as described – and the excellent service. Great to deal with a company who are courteous and efficient. Have no hesitation in recommending them.”

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Posted 6 years ago

“Fast efficient service”

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Posted 6 years ago

“Great alarm system, good price, excellent delivery, which was very quick, would recommend”

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Posted 6 years ago

“Ordered a 50 cm gas cooker online for my 89 yr old mother. Hence he timescales as not usual size cooker. Absolutely no problems whatsoever. Constant updates. Delivered and installed with old appliance taken away. She is extremely happy with the service provided and the friendly undertstanding men who installed the product. This is the fourth time I've used this company and if required would definitely use them again. Will recommend them every time.”

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Posted 6 years ago

“Excellent service,arrived when they said ,very polite and efficient”

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Posted 6 years ago

“No problems encountered. Product was exactly half the price quoted in a local electrical shop. Arrived when they said it would and was kept up to date with an email with a one hour time slot. Would use this company again.”

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Posted 6 years ago

“Delivery was at correct time and next day. Air cooler was as described and works efficiently”

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Posted 6 years ago

“Very good price, easy to order excellent delivery”

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Posted 6 years ago

“They had what I wanted, delivered quickly all at a reasonable price”

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Posted 6 years ago

“Great service kept me informed about delivery every step of the way! Delivery was on time and the guys did a great job. Very happy with the product and especially the price...many thanks”

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Posted 6 years ago

“Good service and good product”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,164 reviews