Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,164 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,164 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm happy with my goods but the delivery company pdp deliverd my parcel to the wrong address and it tuck two phone calls to them to get it I was not very happy”

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Posted 6 years ago

“I chose this seller because of the superior low price it was asking for the portable air-condtioner I required. It was delivered just within the allotted time-slot, and the man put it inside my front door as it was heavy. He offered to unpack it but I was ok to do it myself.”

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Posted 6 years ago

“Competitive pricing, Excellent service, delivery on time. Highly recommended”

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Posted 6 years ago

“Brilliant price and service as usual”

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Posted 6 years ago

“Good service. Prompt delivery. Excellent product for a good price”

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Posted 6 years ago

“Good price and swift delivery.”

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Posted 6 years ago

“Wide range of products, good price and quick delivery. They offered the best price in Europe that would deliver to France, other suppliers would not. Arrived four days after ordering. Excellent. — will recommend and use them again.”

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Posted 6 years ago

“Very good and very polite the delivery was on time and they ring first really good and I would definitely buy from appliances direct thanking you once again yours sincerely Gloria Thomas”

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Posted 6 years ago

“Prompt, polite, efficient, and pleasant delivery crew.”

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Posted 6 years ago

“Prompt delivery and the delivery was as expected also the delivery driver was great really good and very efficient service”

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Posted 6 years ago

“Item ordered was easy to find and purchase, delivery was spot on.”

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Posted 6 years ago

“Great value Ease of order Next morning delivery...even carried it into the kitchen for me..real attention to customer service They were recommended to me and I would recommend them to others”

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Posted 6 years ago

“Delivered exactly as they stated. No problems a very good service”

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Posted 6 years ago

“Best prices online delivery on time Great all round”

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Posted 6 years ago

“Excellent service 👍 got the product straight away . Good price. Got the food processor working wonderfully, grinds well,blends, chops and has a safety locks🤩”

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Posted 6 years ago

“Bought a Liebherr fridge freezer at by far the best price on the internet. all communication afterwards was professional and friendly, a real pleasure to deal with. Delivery costs were very fair and even though I'd already been given a 2 hour time slot the delivery guys also phoned ahead to give a more exact time. The item was well packaged and with no damage sustained in transit. It is now installed and up and running in my kitchen. Would definitely recommend.”

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Posted 6 years ago

“Excellent service,competent people,kept us informed as promised,delivered within the 2 hour time slot.would used company again and recommend to friends and family .10 out of 10.”

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Posted 6 years ago

“Great customer service from ordering to delivery”

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Posted 6 years ago

“The delivery was as told. On time on day Saturday but single operative said due to health and safety he could not take delivery beyond street door. We had to get a neighbour to help. I have not seen any negative reviews!.”

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Posted 6 years ago

“Extremely fast and efficient delivery and service”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,164 reviews