Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,615 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,615 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After sales service replaced a leaking bbq cover Excellent”

Appliances Direct 4 star review on 24th June 2024

Helpful Report

Posted 2 years ago

“𝘏𝘈𝘊𝘒𝘐𝘕𝘎𝘗𝘙𝘖𝘛𝘌𝘈𝘔 𝘪𝘴 𝘵𝘩𝘦 𝘪𝘥𝘦𝘢𝘭 𝘢𝘯𝘴𝘸𝘦𝘳 𝘸𝘩𝘦𝘯 𝘺𝘰𝘶𝘳 𝘮𝘰𝘣𝘪𝘭𝘦 𝘥𝘦𝘷𝘪𝘤𝘦 𝘣𝘦𝘤𝘰𝘮𝘦𝘴 𝘤𝘰𝘮𝘱𝘳𝘰𝘮𝘪𝘴𝘦𝘥 𝘣𝘺 𝘩𝘢𝘤𝘬𝘦𝘳𝘴. 𝘞𝘪𝘵𝘩 𝘵𝘩𝘦𝘪𝘳 𝘱𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘪𝘯 𝘥𝘢𝘵𝘢 𝘳𝘦𝘵𝘳𝘪𝘦𝘷𝘢𝘭 𝘢𝘯𝘥 𝘴𝘰𝘱𝘩𝘪𝘴𝘵𝘪𝘤𝘢𝘵𝘦𝘥 𝘥𝘦𝘵𝘦𝘤𝘵𝘪𝘰𝘯 𝘮𝘦𝘵𝘩𝘰𝘥𝘴, 𝘵𝘩𝘦𝘺 𝘰𝘧𝘧𝘦𝘳 𝘢 𝘥𝘦𝘱𝘦𝘯𝘥𝘢𝘣𝘭𝘦 𝘢𝘯𝘥 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘵𝘰 𝘢𝘴𝘴𝘪𝘴𝘵 𝘺𝘰𝘶 𝘪𝘯 𝘳𝘦𝘨𝘢𝘪𝘯𝘪𝘯𝘨 𝘤𝘰𝘮𝘮𝘢𝘯𝘥 𝘰𝘧 𝘺𝘰𝘶𝘳 𝘨𝘢𝘥𝘨𝘦𝘵 𝘢𝘯𝘥 𝘴𝘢𝘧𝘦𝘨𝘶𝘢𝘳𝘥𝘪𝘯𝘨 𝘺𝘰𝘶𝘳 𝘱𝘳𝘪𝘷𝘢𝘵𝘦 𝘥𝘢𝘵𝘢. 𝘐𝘯 𝘵𝘰𝘥𝘢𝘺'𝘴 𝘥𝘪𝘨𝘪𝘵𝘢𝘭 𝘦𝘳𝘢, 𝘰𝘶𝘳 𝘴𝘮𝘢𝘳𝘵𝘱𝘩𝘰𝘯𝘦𝘴 𝘤𝘰𝘯𝘵𝘢𝘪𝘯 𝘢 𝘸𝘦𝘢𝘭𝘵𝘩 𝘰𝘧 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘢𝘯𝘥 𝘤𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘵𝘪𝘢𝘭 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘮𝘢𝘬𝘪𝘯𝘨 𝘱𝘩𝘰𝘯𝘦 𝘴𝘦𝘤𝘶𝘳𝘪𝘵𝘺 𝘢 𝘩𝘪𝘨𝘩 𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘺. 𝘍𝘳𝘰𝘮 𝘧𝘪𝘯𝘢𝘯𝘤𝘪𝘢𝘭 𝘳𝘦𝘤𝘰𝘳𝘥𝘴 𝘵𝘰 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘱𝘩𝘰𝘵𝘰𝘴, 𝘵𝘩𝘦 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘸𝘦 𝘬𝘦𝘦𝘱 𝘰𝘯 𝘰𝘶𝘳 𝘱𝘩𝘰𝘯𝘦𝘴 𝘤𝘢𝘯 𝘣𝘦 𝘣𝘰𝘵𝘩 𝘷𝘢𝘭𝘶𝘢𝘣𝘭𝘦 𝘢𝘯𝘥 𝘷𝘶𝘭𝘯𝘦𝘳𝘢𝘣𝘭𝘦. 𝘚𝘩𝘪𝘦𝘭𝘥𝘪𝘯𝘨 𝘪𝘵 𝘧𝘳𝘰𝘮 𝘤𝘺𝘣𝘦𝘳𝘤𝘳𝘪𝘮𝘪𝘯𝘢𝘭𝘴 𝘪𝘴 𝘦𝘴𝘴𝘦𝘯𝘵𝘪𝘢𝘭 𝘵𝘰 𝘮𝘢𝘪𝘯𝘵𝘢𝘪𝘯𝘪𝘯𝘨 𝘰𝘶𝘳 𝘱𝘳𝘪𝘷𝘢𝘤𝘺 𝘢𝘯𝘥 𝘱𝘳𝘦𝘷𝘦𝘯𝘵𝘪𝘯𝘨 𝘱𝘰𝘴𝘴𝘪𝘣𝘭𝘦 𝘭𝘰𝘴𝘴 𝘰𝘳 𝘮𝘪𝘴𝘶𝘴𝘦 𝘰𝘧 𝘰𝘶𝘳 𝘥𝘢𝘵𝘢. 𝘏𝘈𝘊𝘒𝘐𝘕𝘎𝘗𝘙𝘖𝘛𝘌𝘈𝘔 𝘪𝘴 𝘢 𝘳𝘦𝘭𝘪𝘢𝘣𝘭𝘦 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘵𝘰 𝘦𝘯𝘴𝘶𝘳𝘦 𝘺𝘰𝘶 𝘢𝘳𝘦 𝘱𝘳𝘰𝘵𝘦𝘤𝘵𝘦𝘥 𝘧𝘳𝘰𝘮 𝘩𝘢𝘤𝘬𝘦𝘳𝘴 𝘴𝘦𝘦𝘬𝘪𝘯𝘨 𝘵𝘰 𝘴𝘵𝘦𝘢𝘭 𝘺𝘰𝘶𝘳 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯. 𝘐𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯 𝘰𝘯 𝘩𝘰𝘸 𝘵𝘰 𝘨𝘦𝘵 𝘪𝘯 𝘵𝘰𝘶𝘤𝘩 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦𝘳𝘦 𝘤𝘢𝘯 𝘣𝘦 𝘧𝘪𝘯𝘥 𝘣𝘦𝘭𝘰𝘸 𝐖𝐡𝐚𝐭𝐬𝐚𝐩𝐩 𝐨𝐧𝐥𝐲 (+𝟒𝟒 𝟕𝟓𝟐𝟔 𝟏𝟖𝟕𝟑𝟕𝟕) 𝐄𝐦𝐚𝐢𝐥: 𝐇𝐀𝐂𝐊𝐈𝐍𝐆𝐏𝐑𝐎𝐓𝐄𝐀𝐌𝟎𝟎𝟏(@) 𝐆𝐌𝐀𝐈𝐋. 𝐂𝐎𝐌) 𝐓𝐞𝐥𝐞𝐠𝐫𝐚𝐦: (@)𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦𝐛𝐞𝐬𝐭𝟎𝟎𝟏 𝐖𝐞𝐛𝐬𝐢𝐭𝐞: 𝐰𝐰𝐰.𝐡𝐚𝐜𝐤𝐢𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩”

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Posted 2 years ago

“Very quick delivery (next day) at a cost. Product well packaged and good quality as are all Meaco products.”

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Posted 2 years ago

“Couldn't be more happy with the service also customer service was excellent all I can say is thank you”

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Posted 2 years ago

“Arrived promptly, pleasant guys. Nice one! 👍”

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Posted 2 years ago

“Quick delivery and a competitive price. All fine. First purchase from this company.”

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Posted 2 years ago

“Staff very helpful dealing with the missing parts. Great work.”

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Posted 2 years ago

“I ORDERED A SHARP MICROWAVE AT A GREAT PRICE, (LOWER THAN THE LARGE MARKET PLACE WEBSITE) ON FRIDAY EVENING. PAID FOR NEXT WORKING DAY DELIVERY SO EXPECTED IT TO ARRIVE TODAY (MONDAY). HAD MESSAGE FROM DPD THAT IT WOULD ARRIVE MID PM SATURDAY, WHICH IT DID. SO ROUGHLY 20 HOURS FROM POINT OF ORDERING, SO WAS VERY HAPPY INDEED. WILL BE USING AGAIN NOW I HAVE FOUND THEM. SHARP FLAT BED 25L MICRO COMBI VERY GOOD TOO, FROM INTITAL USE. VERY ROOMY AND EASY TO FOLLOW CONTROLS, (NOT USED GRILL/OVEN YET), GETTING RID OF TURNTABLES IS DEFINITELY THE WAY FORWARD.”

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Posted 2 years ago

“The delivery man turned up and left immediately. He alleged that he had been waiting 15 minutes (which was completely untrue!). In reality he either couldn't be bothered to do the job, or was running late. I complained but have not had a satisfactory response”

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Posted 2 years ago

“Hob was just what we wanted. Good price swift delivery very happy”

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Posted 2 years ago

“The item was delivered very quickly and sold at a very competitive price. Overall I am very plea with the purchase.”

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Posted 2 years ago

“Efficient . Arrived on time Driver and mate assisted in unpacking the fridge and putting it into position for us. Cleared up and removed all the rubbish Job well done would recommend to anybody !!”

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Posted 2 years ago

“Needed to make a return as the colour was not what I expected based on the web-site's description. The return was fast and stress-free. Thank you.”

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Posted 2 years ago

“Excellent service, will purchase again”

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Posted 2 years ago

“Took over 3 weeks to get what I ordered poor service.”

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Posted 2 years ago

“From order to delivery was very easy.”

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Posted 2 years ago

“Issue with product dealt with professionally by customer services team.”

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Posted 2 years ago

“A broken ceramic hob needed replacing. Ordered a new one online, it arrived next day. Excellent service.”

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Posted 2 years ago

“Good customer service & fast delivery. Have only just installed our new induction hob but so far we’re really pleased with it.”

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Posted 2 years ago

“Item was one of the first to be delivered in the day so didn't have to wait in all day.”

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Posted 2 years ago

Appliances Direct is rated 4.2 based on 6,615 reviews