Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,115 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, really good price too. Replaced faulty item in a few days and minimum fuss.”

Helpful Report

Posted 3 years ago

“Fantastic service yet again. Ordered a new dehumidifier due to my ancient one finally giving up. Wanted a decent sized compressor one and after much hunting around settled on a couple of Makes/Models. Appliance direct had the best price so placed the order early afternoon on the Tuesday, selecting Standard delivery which was within the next 6 days. & hours later I received an email stating it had been dispatched and would be delivered the next day. Arrived in under 24 hours of placing the order.”

Helpful Report

Posted 3 years ago

“Siemens i300 is going excellent and delivery team were very professional and helpful”

Helpful Report

Posted 3 years ago

“Delivered within time stated. Drive phoned before he was due. Driver very friendly and helpful.”

Helpful Report

Posted 3 years ago

“My original appliance was damaged, but the service team were very fast, professional and understanding to getting me a new one within days. Well done, will definitely use Appliances direct again.”

Helpful Report

Posted 3 years ago

“Wrong item received but went out of there way to rectify issue”

Helpful Report

Posted 3 years ago

“Fast delivery and notification before due date”

Helpful Report

Posted 3 years ago

“My first induction hob was faulty and Appliances Direct arranged a replacement to be sent within three days of fist contact. Replacement working well and a very good service from start to finish. Communication was excellent which matters hugely.”

Helpful Report

Posted 3 years ago

“Very impressed, quick and efficient service, can't fault them. Ordered a food mixer on the Wednesday and received by Friday, couldn't believe it, considering I live in the Isle of Man. Good price as well, didn't find any cheaper, bargain. Obviously a well organized company, what a team. Rob”

Helpful Report

Posted 3 years ago

“Delivered on time at a good price”

Helpful Report

Posted 3 years ago

“I bought two dehumidifiers and one went wrong in 11 months. Contacted ad and they arranged a collection and shortly after received a replacement. Great service.”

Helpful Report

Posted 3 years ago

“Very smooth and easy purchase from start to finish. No problems at all. Thank you very much.”

Helpful Report

Posted 3 years ago

“Ordering process was smooth, efficient and very friendly. Post sales service equally so. Thank you.”

Helpful Report

Posted 3 years ago

“Happy with my purchase, competitive price, fast, reliable delivery.”

Helpful Report

Posted 3 years ago

“Purchased, Hotpoint Double oven/grill, very good price, was delivered on time, all good, all good so far,”

Helpful Report

Posted 3 years ago

“Easy ordering and good prices. I was offered free next day delivery ( but couldn’t take advantage) and delivered on the nominated date. Delivery staff were very friendly and efficient!”

Helpful Report

Posted 3 years ago

“Great price for the induction hob i bought. It came as planned, installed now and working perfectly. They called between order and delivery to make sure i understood delivery arrangements, tried to flog me an after service package which i didn't want but they weren't pushy. Overall very happy and would use again without hesitation.”

Helpful Report

Posted 3 years ago

“My order went well,ordered 2 items ,both working good so far,no complaints .”

Helpful Report

Posted 3 years ago

“Always a good range of products available for immediate delivery. Prompt service with helpful staff.”

Helpful Report

Posted 3 years ago

“Good customer service, quick delivery.”

Helpful Report

Posted 3 years ago

Appliances Direct is rated 4.2 based on 6,115 reviews