Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,197 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,197 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, good range of items quick delivery, prompt service many thanks.”

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Posted 3 years ago

“excellent - really easy and reliable - great price (£75 less than A****n) and accurate description. Quick delivery as well.”

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Posted 3 years ago

“Very quick delivery, kept me up to date about times etc, a very nice delivvery man”

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Posted 3 years ago

“Very happy,my Hob arrived on time,a good buy at the right price.”

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Posted 3 years ago

“Really great service. The only company that actually had compact washing machines in stock. I was able to say when I wanted delivery and was very happy with the overall service.”

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Posted 3 years ago

“I initially ordered the wrong product so rang to explain, they instantly refunded the sale I ordered the correct product and it was delivered on time and the item was exactly as described. Couldn't ask for better”

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Posted 3 years ago

“Good product, good service, good delivery 1st class”

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Posted 3 years ago

“Good price, good service and quick delivery, the item was as described so what more can I say. Thanks”

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Posted 3 years ago

“Good communications, arrived promptly, nice guts, no problems”

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Posted 3 years ago

“Easy to order pay for& get delivered on the day they promised Also cheapest!”

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Posted 3 years ago

“Top class service from start to Finish, very friendly service.”

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Posted 3 years ago

“Great service phone call to check requirements and address and delivery date.”

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Posted 3 years ago

“Very quick and polite”

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Posted 3 years ago

“Paid for next day delivery but received after 2day what a Disappointing not mention of refund but the delivery driver was fantastic”

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Posted 3 years ago

“Hassle free does what it says on the tin 5 stars”

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Posted 3 years ago

“Very quick response and delivery”

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Posted 3 years ago

“Brilliant service received with in 24 hour , great item would recommend to any one , to buy from them thank you”

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Posted 3 years ago

“Bosch oven on offer for under £600 and paid for delivery in 4 days time but after a couple of hours received text message to deliver next day at no extra cost. Wow what can I say excellent service delivered in the time frame. Thank you Appliances Direct.”

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Posted 3 years ago

“Good pricing friendly team delivered on time”

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Posted 3 years ago

“Appliances Direct has been one of the best companies I have dealt with in regards to customer service. So professional and helpful the whole process has been seamless even when having to return a damaged item to be replaced with a new. Very impressed, will definitely be purchasing from this company again for that reason.”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 6,197 reviews