Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Appliances Direct Reviews

4.2 Rating 5,728 Reviews

80 %

of reviewers recommend Appliances Direct

Company Reviews

4.2

Based on 5,728 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Appliances Direct Reviews

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 2 star review on 19th March 2024

Appliances Direct 4 star review on 11th March 2023

Appliances Direct 1 star review on 16th January 2023

Appliances Direct 1 star review on 16th January 2023

Appliances Direct 1 star review on 12th January 2023

Appliances Direct 1 star review on 12th January 2023

Appliances Direct 5 star review on 20th December 2022

Katherine Pluck

35

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery lads were cheerful,happy and so lovely. Delivery on time ….thank you”

Posted 5 months ago

“Despite the high order value, still got charged for delivery and that was expensive.”

Posted 5 months ago

“Prompt delivery. Mint condition. Can't say more”

Posted 5 months ago

“We purchased a washing machine which was delivered promptly and so far working fine. We will definitely use the services of Appliances direct: fast, reliable and efficient services.”

Posted 5 months ago

“Good product great service and delivery would recommend”

Posted 5 months ago

“Best price and fast delivery - we paid extra for next day, but it was worth it. Goods arrived in good condition. Our experience has been good and based on this, we would use this company again.”

Posted 5 months ago

“I'm always a little cautious when ordering online from a company first time having been scammed before, but cannot recommend Appliances Direct enough. Price was better than elsewhere, delivery was very speedy (quicker than expected) and customer service was superb when dealing with a minor subsequent issue - immediate response to a query and resolution within 24 hours. So much better than the vast majority I've dealt with.”

Posted 5 months ago

“Fast,helpful service, did what they said”

Posted 5 months ago

“Great to deal with, price was good, delivery was fast, dehumidifier looks great works great.”

Posted 5 months ago

“good rapid service no waiting”

Posted 5 months ago

“I bought a meaco dehumidifier from Appliance Direct a couple of years ago which developed a fault. Appliance Direct collected the dehumidifier but despite being unable to replicate the fault replaced it immediately without any fuss at no cost (next day delivery). The service was seamless. Staff were friendly and efficient. I will certainly use Appliances Direct again when purchasing electrical appliances.”

Posted 5 months ago

“Hello everyone, I'm David Alexandra from Texas. In January of this year, I found myself entangled with a highly skilled hacker group. Initially, I invested $430,000.00 in USDT with a fraudulent crypto website, expecting significant returns within a few months. As the profits accumulated, I attempted to make a withdrawal, only to have my account frozen with a demand for additional fees due to an alleged breach of the agreement. This situation left me in distress, to the point of contemplating suicide. Fortunately, my supportive family intervened when I shared the details of my ordeal. During a conversation with my niece, she mentioned HACKINGPROTEAM001, a resource that had previously assisted with GPA grade changes. Intrigued by the possibility of help, we discovered that HACKINGPROTEAM001 also offered services for victims of crypto scams. I reached out to them, detailing my predicament. Remarkably, HACKINGPROTEAM001 managed to recover $394,330 for me within approximately four days, if my memory serves me correctly. If you find yourself a victim of a scam, I highly recommend reaching out to HACKINGPROTEAM001 recovery professionals—they are truly remarkable CONTACT THEM VIA EMAIL>>> (HACKINGPROTEAM001@ GMAIL. COM) Whatsapp only>>> +44 7526 187377 website>>>>>> www.hackingproteam.top”

Posted 5 months ago

“Great service from start to finish , communication was excellent through out . Received my Hotpoint dryer , excellent price for good quality goods . Good company to order from . Will definitely recommend 👍”

Posted 5 months ago

“Ordered in afternoon - arrived next day - perfect transaction”

Posted 5 months ago

“Received the cooker hood very quickly .. on unpacking found that the filters were damaged… this was resolved very quickly and a new set of filters dispatched in the post and received promptly! Superb customer service I would highly recommend 5 stars ⭐️”

Posted 5 months ago

“Exceptionally fast delivery of a CDA ECP72SS 70cm Curved Glass Chimney Cooker Hood. Great service and highly recommended supplier.”

Posted 5 months ago

“Still waiting for my delivery. Dpd say they have tried twice and I was in so they haven't tried!”

Posted 5 months ago

“After a wrong item delivery first time they were very helpful and polite and quickly rectified to correct item delivery staff were respectful and delivered and unpacked my correct item and I am very pleased with it”

Posted 5 months ago

“Excellent after sales customer service. Kept informed all the way through.”

Posted 5 months ago

“Good price reasonable delivery time. Packing really bad gas hob damaged due to box burst and parts missing. Instructions and safety documents missing. Customer service was quick to arrange item return. Replacement dispatched reasonably quickly but really the packaging leaves a lot to be desired.”

Posted 5 months ago

«
1
2
...
8
9
10
11
12
»

Appliances Direct is rated 4.2 based on 5,728 reviews