Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,104 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,104 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hob was just what we wanted. Good price swift delivery very happy”

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Posted 1 year ago

“The item was delivered very quickly and sold at a very competitive price. Overall I am very plea with the purchase.”

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Posted 1 year ago

“Efficient . Arrived on time Driver and mate assisted in unpacking the fridge and putting it into position for us. Cleared up and removed all the rubbish Job well done would recommend to anybody !!”

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Posted 1 year ago

“Needed to make a return as the colour was not what I expected based on the web-site's description. The return was fast and stress-free. Thank you.”

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Posted 1 year ago

“Excellent service, will purchase again”

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Posted 1 year ago

“From order to delivery was very easy.”

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Posted 1 year ago

“Issue with product dealt with professionally by customer services team.”

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Posted 1 year ago

“A broken ceramic hob needed replacing. Ordered a new one online, it arrived next day. Excellent service.”

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Posted 1 year ago

“Good customer service & fast delivery. Have only just installed our new induction hob but so far we’re really pleased with it.”

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Posted 1 year ago

“Ordering was easy and delivered quickly. We'll done.”

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Posted 1 year ago

“Delivery on time, dpd staff very polite, friendly”

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Posted 1 year ago

“Helpful polite delivery service. Delivered on date that was prearranged Notified promptly of delivery times. Called before hand to notify me of exact delivery time”

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Posted 1 year ago

“First time bought my kitchen appliances at direct appliances. Very much happy from the performance of each item and nice communication with customer services & sale team. There product grades are perfect. So I recommend this site to all buyers. Thanks (Kamran)”

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Posted 1 year ago

“Good service very happy Thank you”

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Posted 1 year ago

“Prompt delivery and keeping people updated”

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Posted 1 year ago

“I got faulty range cooker then contacted service team . Team arranged collection of item within two days and they deliver new range cooker on the same day . Excellent service dealing with the issue. will highly recommend 👍…….Thank you very much”

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Posted 1 year ago

“Delivered in one day, a great price for a great item.”

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Posted 1 year ago

“So far great, highly competitive price, arrived on time, great service from. The delivery guys and so far the wine cooler is cooling my wine - I hope they ask me again in a year”

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Posted 1 year ago

“Arrived in less than 24 hours on standard delivery. Item (cooker hood) was well packaged and excellent fitting and operating instructions. Very pleased with it. Obviously I don't know what the service would be like if a return was necessary but on my experience so far would definitely recommend this product and this company.”

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Posted 1 year ago

“I ordered my new induction hob Sunday lunchtime and it was delivered Monday lunchtime . Fast service . Not hooked up yet but looks good.”

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Posted 1 year ago

Appliances Direct is rated 4.2 based on 6,104 reviews