Bathrooms And Showers Direct Reviews

Name: Bathrooms And Showers Direct
Address: Unit 16, Lumina Way, Enfield, Unit 16, Lumina Way, Enfield, London Borough of Enfield
Rating: 4.84

4.8 Rating 2,255 Reviews

97 %

of reviewers recommend Bathrooms And Showers Direct

4.8

Based on 2,255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bathrooms And Showers Direct:

Bathrooms and Showers Direct (BASD) has been established as an internet trading company since 2001 and is well respected within the industry.

We aim to provide knowledge, experience and excellent customer service as well as great products.

We hold a huge amount of stock at our warehouses, all ready to service orders immediately. In most cases, your order will be dispatched the same day.

We are a leading supplier of toilets, basins, baths, showers, taps, heated towel rails, shower pumps, macerators, bathroom accessories, extractor fans, kitchen mixers, bathroom furniture, shower enclosures, shower trays, boilers and all bathroom equipment.

We stock guaranteed high quality products from Ideal Standard, Armitage Shanks, Stuart Turner, Salamander, Grohe, Mira, Saniflo, Aqualisa and other leading manufacturers.

We always have a wide range of well know brands under our special offers section.

Visit Website

Phone:

020 7697 3188

Email:

Info@BathroomsAndShowersDirect.co.uk

Write Your review

Tell us how Bathrooms And Showers Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bathrooms And Showers Direct 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with the shower I purchased. I am impressed with the 2 day delivery, well packed and safely delivered to the door. I was delighted with the price as living where we do most goods are much more expensive locally. Will certainly use the company again and strongly recommend this to everyone. Thank you for such good service.”

Helpful Report

Posted 12 years ago

“Quick delivery & competitively priced - easy to fix too”

Helpful Report

Posted 12 years ago

“Very quick and great value. Quality products at great prices....”

Helpful Report

Posted 12 years ago

“I bought a Bristan Quest basin mixer tap and bath taps and very happy with the price. Cost me ?83 incl delivery whereas Homebase were going to charge me ?230 for the same items! Its a no brainer to me Taps are great quality and set the bahroom off Delivered promptly so i would def recommend Bathrooms and Showers Direct”

Helpful Report

Posted 12 years ago

“Needed a new pump to replace cracking old one - cheapest on bathrooms and showers direct, ordered and delivered over new year in two days. Just what we needed.”

Helpful Report

Posted 12 years ago

“When we received our order of a new toilet we found that it was broken. I contacted the company who responded very promptly. They sent out a new toilet the next day and took back the broken one. My only niggle was that when we reported the damage they asked us to send them a photo and dispose of the damaged goods ourselves. i felt that this was a huge imposition on us and refused. To their credit, they immediately arranged for it to be collected and the new toilet arrived in perfect condition. Due to the way they handled the whole thing, I would definately recommend them most highly to someone else.”

Helpful Report

Posted 12 years ago

“We purchased a whole bathroom suite including bath, sink, wc, shower and taps, we saved over half price in ordering online and I was a bit worried at first. Everything arrive (minus the bath) promptly, the sink and cistern were damaged and they were both replaced, no quibbles. Jasmine in customer service was fantastic and kept me informed via email and explained everything in detail. We did have to wait a few weeks for our bath because it wasn't in stock but this could happen from any store. Overall I was highly impressed and when we re-do our downstairs bathroom I will definitely order from Bathrooms and Showers Direct.”

Helpful Report

Posted 12 years ago

“Very prompt response to emails and items required were in stock. and at a good price. Delivery within a couple of days and this was in the week before Christmas.”

Helpful Report

Posted 12 years ago

“Bought an esp 75 pump found after reading fitting instructions that may be not quite so easy to fit and comply with tech instructions so i returned item with a full no quible refund. Now running out of time to get my 2 showers working with a pressure pump for christmas guests i sought further tech advise and found that the original pump was infact the correct unit for the job, further unit was ordered and arrived 2 days later and fitted. It was fantastic thankyou Bathrooms and Showers direct for service and also Salamder pumps for a cracking shower pump.”

Helpful Report

Posted 12 years ago

“Couldn't be happier with the quick delivery of our new toilet & they were cheaper than anywhere else.”

Helpful Report

Posted 12 years ago

“Ordered a pair of basin taps. Impressed with price and free p;ostage offer. After a few days, tried several times to phone to determine progress, but phone was never answered. Sent email which was answered very promptly and told me delivery weould be following day. Items arrived as promised. I would have welcomed a little more infomation on progress of order and email to tell me of despatch. A BT phone number would also be better than 0845.”

Helpful Report

Posted 12 years ago

“Delivered within 24 hours and product as described.”

Helpful Report

Posted 12 years ago

“Simple to use website, swift delivery.”

Helpful Report

Posted 12 years ago

“ok to deal with product ok at the right price - service good”

Helpful Report

Posted 12 years ago

“We found the site after Googling for Armitage Shanks products. We had a few questions about the products during our purchasing process - all of which were helpfully answered by Jasmine using the website's chat facility. We were notified by email the day before the items arrived. All in all, very happy!”

Helpful Report

Posted 12 years ago

“The toilet suite was fitted by Dolphin about six years ago. They went into liquidation about a year ago. The toilet required a new flush button and parts with the name Grohe, which I have never heard of before. I was very pleased that BASD had the right item was in stock. The communication regarding order confirmation and delivery was excellent. Full marks to BASD”

Helpful Report

Posted 12 years ago

“Best price I could find on the net and delivery was next day as promised. Can't fault it”

Helpful Report

Posted 12 years ago

“the item was delivered quickly, it was very well packaged and the price was lower than many other companies i checked out. An email was sent to me when the order had been dispatched which gave me an indication as to when the item would arrive. I am pleased with the service and will use them again.”

Helpful Report

Posted 12 years ago

“ordered a salamander pump, easy to use site to find what you want, and upto ?70. cheaper than else where for what i wanted, came quick, bit miffed about paying postage though with what i spent, apart from that very good service.”

Helpful Report

Posted 12 years ago

“Easy to locate product. Easy to order and got what I required in perfect condition.”

Helpful Report

Posted 12 years ago

Bathrooms And Showers Direct is rated 4.8 based on 2,255 reviews