Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,275 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,275 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 7th April 2025

180

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please don't waste your time buying… Please don't waste your time buying from Bax Music , place my order 27th Aug should've received by the 2th Sept today is the 8th sept still haven't got it , No communication whatsoever have to cancel ask for refund, I would not recommend. Useful Not good enough Share”

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Posted 3 years ago

“Returned to BAX for dust covers for my Reloop 4000's that I got such great service from the first time and once again they didn't fail to keep that up, arrived quicker than expected and once again great value for money.”

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Posted 3 years ago

“nice sturdy guitar stand for the price, well packaged, quick delivery. will be ordering another one shortly.”

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Posted 3 years ago

“Items are great. Packaging not so. Box was open on arrival. Cardboard not thick or strong enough.”

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Posted 3 years ago

“Keen prices! Very quick delivery- ahead of estimate- everything very well packaged.”

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Posted 3 years ago

“Items arrived on time and in good condition. Ridiculous amount of plastic packaging though. You really should look at ways of cutting down the use of cardboard and plastic.”

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Posted 3 years ago

“sent wrong item. No replies to emails.”

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Posted 3 years ago

“took delivery of my american fender flea jazz bass today, its very nice ideed, im very pleased with it, thanks.”

Bax Music 5 star review on 2nd September 2021

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Posted 3 years ago

“still have not got the item”

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Posted 3 years ago

“Very nice guitar happy with my purcha se. Better than I expected. Recommended seller.”

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Posted 3 years ago

“Ordered for delivery on 27th August. Still waiting for delivery..........very poor”

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Posted 3 years ago

“i still have not received my order despite the promise i would get it i will not use again”

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Posted 3 years ago

“No product received no refund no answer from them”

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Posted 3 years ago

“I'm gonna give a 3 out of 5 stars for bax, communication through Facebook was pretty good although not the fastest customer service they did help get my order to me. Great prices too The problems I have is the delivery was 5 days late which is understandable but when the items arrived the box had clearly been opened with my order unwrapped and unsealed loose in the box. Other than that cannot complain with service at all. Hopefully bax music read this about the order because I was shocked about the order being in the way it was but was willing to accept after waiting for a delivery that should of gurenteed to be here Friday. Would buy from again if sort out faults. Hopefully somebody from bax will read this and and help come to a agreement to solve the issues I had”

Bax Music 3 star review on 31st August 2021

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Posted 3 years ago

“Great service. Very good prices. Will be using again for my music needs.”

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Posted 3 years ago

“Brought a 70s style portable radio/cassette player which fits nicely on the back seat of my 70s car with my 70s hamper . Looks great and of it’s time, haven’t used it yet and probably won’t as it’s more of a prop. It was a great price for what you get”

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Posted 3 years ago

“Order arrived next day, as usual from Bax Music. I love my new products and can't wait to try them this week. I have updated my gear recently from Bax Music and we are very happy with new speakers etc. I will, as I always do recommend to family and friends . Thank you, Thomas Forde.”

Bax Music 5 star review on 29th August 2021

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Posted 3 years ago

“Great product and very good service. After an awful experience earlier in the year I thought I would try you one more time and i am pleased that I did. Price was competitive and the produce arrived a day before it was expected.”

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Posted 3 years ago

“Watch my review of this fantastic Guitar Here: https://www.youtube.com/watch?v=Umei7JWdJWA This is certainly a new contender to challenge all brands in the low end market. Glarry, Harley Benton and Squier there is a New Guy on the Block and its not playing games ;) I would highly recommend anyone that is on a budget and looking for a telecaster that gives you quality sound at a fraction of the cost of most brands to buy a Fazley without Hesitation.”

Bax Music 5 star review on 24th August 2021

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Posted 3 years ago

“Very happy with my order. Quick delivery . and what I expected good company”

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Posted 3 years ago

Bax Music is rated 4.0 based on 2,275 reviews