Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I had to end my subscription today and spoke to Douglas who talked me through the process he was very understanding of my situation and extremely pleasant. Cheers Douglas”

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Posted 5 years ago

“Phoned to cancel my subscription and spoke to Douglas, who was friendly and helpful”

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Posted 5 years ago

“Easy to cancel”

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Posted 5 years ago

“I have really enjoyed the beers, snack and magazine each month. Douglas was very friendly and helpful on the phone with my subscription and gave me options. On hold for now but will be back for more beers! Thanks!”

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Posted 5 years ago

“Great selection of beers with some really unusual and delicious a choices”

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Posted 5 years ago

“Best customer service team I've ever come across. So friendly really makes the difference.”

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Posted 5 years ago

“Great company with brilliant products. Their staff are so polite and helpful. Thank you Douglas for all your help.”

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Posted 5 years ago

“I phoned and was put through to Douglas who couldn’t have been more helpful. Customer service is always great. If only they would stop putting sour beers in the boxes 😬”

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Posted 5 years ago

“Customer service has always been very good. I had to cancel and I’m self employed and work is a bit slow at the moment. Douglas was excellent, he explained the options and I felt he understood my financial position. Really good service guys, will be back hopefully in the future when things improve”

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Posted 5 years ago

“Hi I phoned today and got through to Douglas Munroe. He could not have been more helpful. Overall the service and product is brilliant just wish they would drop the sour beers.”

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Posted 5 years ago

“Very helpful, polite and friendly”

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Posted 5 years ago

“Helpful and polite.”

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Posted 5 years ago

“Very helpful and polite manner on the phone”

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Posted 5 years ago

“Great products, excellent customer service. Douglas was very helpful with my need to put orders on hold due to unexpected change with finances.”

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Posted 5 years ago

“Excellent friendly service from Douglas - cancelled my account after a couple of years of great beers - but time to move onto something new”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Douglas was helpful and understanding when I wanted to cancel my account. Beers were great!”

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Posted 5 years ago

“Very easy customer service, no hassle, delivered on time, good selection, shame there are no offers for students!”

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Posted 5 years ago

“Douglas was very helpful and dealt with my cancellation quickly and professionally.”

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Posted 5 years ago

“Douglas was very helpful and dealt with my enquiry really quickly.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,070 reviews