Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,073 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,073 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Advisor was affable and listened to what I had to say, working with me to get the right result with my subscription. Prompt follow-up email and didn't feel strong-armed into doing something I didn't want.”

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Posted 5 years ago

“Spoke to Douglas his morning and he was super helpful and understanding. A friendly person goes a long way - great customer service!”

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Posted 5 years ago

“Thank you for excellent customer service”

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Posted 5 years ago

“I have been very impressed by BEER52 over the last 7 months. The quality of the products and the service has been excellent. I spoke to Douglas over the phone to cancel my order, which was a quick and easy process.”

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Posted 5 years ago

“No issues with Beer52, just the expense is too much a month despite the great beers on offer. Douglas was helpful and friendly and managed to cancel my suscription quickly enough.”

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Posted 5 years ago

“Good selection of beer, if a little strong for my palate, always delivered when expected, always in good condition. Price seems comparable with other competitors and I would (and have) recommend Beer52 to craft ale lovers”

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Posted 5 years ago

“Great company and idea- and brilliantly looked after by Douglas on the phone!”

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Posted 5 years ago

“I had been subscribed to Beer52 for 8 months, and during this time, I received an excellent selection of beer, that I would not have had the opportunity to try otherwise, that was good value for money. I recently cancelled my subscription, but not due to the quality or service. This is done over the phone. I spoke to a very friendly chap called Douglas, who was pleasant, and enthusiastic, and it was a very easy process.”

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Posted 5 years ago

“Great service . Spoke to Douglas today who was so kind and understanding about cancelling my membership. Beer came unbelievably quickly. We enjoyed some more than others - the magazine was really interesting and useful when it came to choosing which beer to have. Would recommend to everyone and have!! Hope to come back on the future”

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Posted 5 years ago

“Spoke to Douglas Munro, really helpful amd kind and made it clear what my options were. Thanks. Great service beer52, will certainly recommend to friends :)”

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Posted 5 years ago

“Douglas was lovely and super helpful. Thanks again!”

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Posted 5 years ago

“Excellent beers and excellent deliveries.”

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Posted 5 years ago

“Delicious beers, perhaps too good. Douglas Munro very helpful!”

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Posted 5 years ago

“Just spoke to Douglas to cancel my account, he was lovely and understanding -- I will probably use the service again soon :)”

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Posted 5 years ago

“Very happy with the introductory offer and the next batch. Was going to cancel my subscription as I didn't want anymore beer for the time being. Douglas offered me the chance to delay any further subscription until February 2021 when I can take advantage of another discounted offer. Well pleased with his friendly advice.”

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Posted 5 years ago

“Dealt with my request quickly and efficiently”

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Posted 5 years ago

“I loved my subscription - always an excellent variety of beers! Unfortunately, I now have to cancel it as I'm leaving the country. Spoke to Douglas Munro on the phone who said I could get my final box with a discount as I had credits in my account. This is great! However, I must call again after the final box arrived to cancel. Would have been better if the subscription could be cancelled immediately without having to call again, or that cancellations can be done online rather than having to call. Apart from that, I'd recommend Beer52 to anyone who loves craft beers and is keen to try new stuff!”

Helpful Report

Posted 5 years ago

“I bought the beer as an ongoing present because of the great price however due to unforseen circumstances I had to cancel my subscription. I spoke to Douglas who was extremely helpful and very friendly making the whole process so easy. I would definitely use Beer52 again one day.”

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Posted 5 years ago

“Customer service was great and quick Douglas Was clear and straight to the point”

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Posted 5 years ago

“I ordered these as they were great value for money as an ongoing present however due to unforseen circumstances had to cancel my membership. I spoke to Douglas who was extremely helpful and very friendly making the whole process so easy. I would definitely consider using Beer52 again one day!”

Helpful Report

Posted 5 years ago

Beer52 is rated 4.6 based on 5,073 reviews