Bookmundi Reviews

Name: Bookmundi
Rating: 4.67

4.7 Rating 800 Reviews

94 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 800 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the service Bookmundi provided me with. Vietnam is a beautiful place, yet due to Covid, their border was closed and just recently opened in March. Finding a guided tour was difficult at this time, and Bookundi helped me find the perfect trip for my specific needs. They answered all my questions promptly.”

Helpful Report

Posted 3 years ago

“really helpful, easy to book through, offered a discount and confirmed my place on my gAdventures tour really quickly :)”

Helpful Report

Posted 3 years ago

“This is my second trip i am planning to o.first I have visited Nepal mount everst base camp trekk . Bookmundi is one of my trust travel site.”

Helpful Report

Posted 3 years ago

“Very helpful people, excellent response from any inquiries that we had , especially during the Covid pandemic”

Helpful Report

Posted 3 years ago

“Being a sole traveller for the first time in 42 years I was really happy to have the support of The team, in particular Peter to help with my booking to Ireland. He was always helpful and reassuring with advise and questions. I will definitely use this service again Jen”

Helpful Report

Posted 3 years ago

“Just a very pleasant experience”

Helpful Report

Posted 3 years ago

“Bookmundi was very clear and easy to use. It provided the easiest and safest booking experience. (They automatically make you an account when you make an inquiry!) Additionally, the site allows for easy communication with the tour company.”

Helpful Report

Posted 3 years ago

“My booking experience was great, everything was done in a very professional way and according to plan.”

Helpful Report

Posted 3 years ago

“Working very efficient and reacted very well on my special wishes”

Helpful Report

Posted 3 years ago

“Good services and patient to answer my questions.”

Helpful Report

Posted 3 years ago

“Good customer services . I'll keep referring your services”

Helpful Report

Posted 3 years ago

“No words to say how grateful I'm with the excelent service provided by the agencies, specially Hymalaian Leisure and Bookmundi. Due to covid rules, I sadly had to cancel my tour and I imagined that It would ruin my vacation because of the taxes that I would have to pay, but the agency and the Bookmundi understood my situation and allowed me to cancel without any tax, so It allowed me few days later to plan again my tour as the rules to enter in the country was updated. Thanks for the humanized service and to make dreams come true, without that, my second chance to travel would not be possible. I will recommend to my friends!”

Helpful Report

Posted 3 years ago

“I booked and paid for an Inca Trail Hike 6 months in advance and planned my 2 week South America trip around the dates. I had a question and reached out to the tour company Bookmundi had booked for me. They had no reservation for me and my trip is 3 weeks away. The tour is completely sold out. Contacting Bookmundi is logistically a headache due to the time zone as they are in India. I sent multiple emails and got up at 2 am to speak live to customer service. All they have is an apology. DO NOT BOOK WITH THEM.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, M! We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your comments have been discussed at length with the responsible team to prevent this from happening again. We sincerely apologize that our service did not meet your expectations. We set a high standard for ourselves and are truly disheartened to hear that standard was not met in your interaction with our business. Your happiness is our number one priority. This was an uncommon instance, and we’ll do better in the future. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Best, Sarah Customer Service Manager

Posted 3 years ago

“Very good and very helpful.”

Helpful Report

Posted 3 years ago

“I had a great booking experience. I found the tour I liked at a great price and the booking process was super smooth.”

Helpful Report

Posted 3 years ago

“So far I’m very happy with Bookmundi I’m going to stay in touch close to my trip and make some arrangements. Thanks”

Helpful Report

Posted 3 years ago

“The customer service was exceptional. They responded promptly and courteously. We had to cancel due to COVID and the process was quick. Full refund issued. Definitely use them again.”

Helpful Report

Posted 3 years ago

“Monique was so helpful in booking our trip to Cuba. Such timely responses and fitted in everything we requested in the days we had. Amazing experience working with her would recommend”

Helpful Report

Posted 3 years ago

“Great communication and able to work with you, despite the constant changes surrounding Covid. We had a honeymoon scheduled for April 2020, but due to travel restrictions, had to postpone to 2021. Considering the state of the pandemic in 2021, the trip had to, once again, be pushed 1 year. Now looking into 2022, we are in a very similar situation. Since it has gone on over 2 years, we asked for a full refund and Bookmundi was able to make it happen. We will gladly rebook our trip with Bookmundi once international travel becomes more normal.”

Helpful Report

Posted 3 years ago

“easy to discover the world in good hands”

Helpful Report

Posted 3 years ago

Bookmundi is rated 4.7 based on 800 reviews