Bookmundi Reviews

Name: Bookmundi
Rating: 4.66

4.7 Rating 776 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 776 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Peter the night before I booked my tour, he was very helpful.”

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Posted 2 years ago

“Very quick and kind reply!”

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Posted 2 years ago

“Friendly service. Quick to respond to inquiries. And, they pay close attention to details so you understand the options. Highly recommend.”

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Posted 2 years ago

“Great communication. Excellent and prompt service. Highly recommended. Their professionalism cannot be beaten.”

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Posted 2 years ago

“The customer service is wonderful. We had a little hiccup when booking and having a promo code applied, but the customer service emailed back within 24hrs and fixed it right away. Very happy :)”

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Posted 2 years ago

“Very easy to book, thank you”

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Posted 2 years ago

“Great customer service - all the questions were answered fast in a very professional and friendly way!”

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Posted 2 years ago

“Great customer support. Promo reply to all inquiries.”

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Posted 2 years ago

“The customer service was very fast and efficient. All questions were answered in a very professional and resolved within the time frame. Also very happy that the non-refundable deposit is still able to be used for future trips.”

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Posted 2 years ago

“They answered my emails promptly. Went beyond to secure an extra night and transportation for us. I feel secure going on our vacation knowing all is in order. I would recommend the company”

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Posted 2 years ago

“Thanks so much for the empathy shown excellent customer service. Thank you Emily”

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Posted 2 years ago

“The customer service and the pricing is great. Whenever I make an inquiry, I receive a response within a day or two. The pricing can’t be beat.”

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Posted 2 years ago

“I can't say enough about working with the travel agency with whom Bookmundi connected me! I was so overwhelmed with trying to plan the details of a 16-day trip with my family. Even trying to find a reputable travel agency that had intimate knowledge of my destinations had me stressed and with my mind spinning. Once Bookmundi connected me with the travel agencies in my destinations, I was quickly relieved that I was in great hands. Alican with Sunnova Travel was an excellent communicator who understood every concern and/or request I had with ease and made adjustments to create the perfect custom tour for our family. He had many recommendations that aligned with our interests and knows the destination incredibly well. I have zero doubt that we are going to have a low stress, highly enjoyable time in Turkey thanks to Sunnova Travel and Bookmundi!”

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Posted 2 years ago

“Created what I consider to be the perfect itinerary. I do considerable research about places & things I want to see & do during my travels, & I send the list to several agencies. Other than Bookmundi, all I got back were off-the-shelf tours. Bookmundi has provided me with a driver who will cover nearly all of the items on my list, & I will be able to stay for as long or short a time as I want. Perfect!”

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Posted 2 years ago

“Sarah has been most helpful throughout the whole process. Quick replies with clear explanations. Boarding the ship for Antarctica tomorrow afternoon, so that is proof that it all works.”

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Posted 2 years ago

“I hope the tour is as good as the booking.”

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Posted 2 years ago

“Excellent communication and accomodating requests”

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Posted 2 years ago

“I was impressed with the quick responses I received for my queries. They were resolved in no time and efficiently.”

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Posted 2 years ago

“I spoke with Peter and he explain me why the $75 charge if you’re trying to change the dates on your trip nothing to do with bookmundi. I decide to not change the dates on my trip I don’t wanna pay those fees, but Peter also offer me a code for my next trip reservation whit Bookinmundi. Thank you Peter for your help.”

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Posted 2 years ago

Thank you for the review Adriana. We are just happy that we could help you out. That's why we are here. :) All the best Peter Customer Service Bookmundi

Posted 2 years ago

“very helpful staff. speedy reply and help solve our problems within hours. many thanks!!”

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Posted 2 years ago

Bookmundi is rated 4.7 based on 776 reviews