Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,341 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Site was really easy to use, products arrived promptly and staff were helpful on the phone with questions about the products! Great service”

Helpful Report

Posted 10 years ago

“Ordered my new unit at 4.50pm and was despatched, then delivered the next day, well packaged. Very happy with unit itself, although the unit is mainly advertised to connect direct to apple iPods etc, it does say it connects with windows, I have a windows phone and thought I'd have to use a cable but no it connected faultlessly via Bluetooth, great sound too”

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Posted 10 years ago

“Exellent knowlage and service. Quick despatch and delivery”

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Posted 10 years ago

“I had an issue with my head unit and they weren't particularly empathetic and were quite argumentative. In my opinion the head unit was not fit for purpose as the display can't be seen in sunlight. When I spoke to Car Audio Centre the first time I was told "It's the same as a TV. You can't see it when sunlight is shining on it". Well I don't have curtains in my car to close when it gets sunny and TVs aren't designed to be viewed whilst being driven around in a car to design a car stereo the same way is ridiculous. The issues was so bad I ended up buying another head unit which was much better. When I called again to discuss returning the item I was told the head unit was fit for purpose, just not my purpose (driving around in daylight???) and as I had already installed it I couldn't return it. I explained I had no way of knowing there would be a problem until I installed it. They said I should have tried it out in one of their shops but then stated they were dark and didn't have much sunlight so I still wouldn't have known until installed it in my car. In the end they told me Pioneer sell loads of these head units and no one else has complained. I joked that it must be because my windows weren't tinted. The person I spoke to didn't realise I was being sarcastic and said yes, that's your problem! To be fair he said they might have been able to swap it with Pioneer for different one if i hadn't already bought a replacement. As mentioned above the outcome may not have been better but I would have appreciated a bit of empathy and not to be made to feel like I was wanting something unrealistic from a head unit.”

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Posted 10 years ago

“Would recommend everyone, within 2 days shipped to the Netherlands.”

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Posted 10 years ago

“Order fulfilled perfectly and air-freshener arrived on time and just what I wanted & expected. Happy client!”

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Posted 10 years ago

“Good prise good come on time very happy would recommend them”

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Posted 10 years ago

“really help service, with honesty too”

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Posted 10 years ago

“Fast delivery and an excellent price.”

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Posted 10 years ago

“Disgusting behaviour from what looked like a professional company. Refused to give me a refund and when they did eventually agree they sent a replacement with I had to spend time returning again. Still waiting for refund now, this has been going on for over a month now.”

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Posted 10 years ago

“So easy to order on-line and the free delivery is quick. Recommended :)”

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Posted 10 years ago

“GREAT STORE GREAT PRODUCTS GREAT CUSTOMER SERVICE AND FAST DELIVERY 100% BUYING FROM YOU AGAIN !!!!!!!!!!!”

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Posted 10 years ago

“excellent service, will recommend”

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Posted 10 years ago

“Competitive prices, good stock levels and good communication to track delivery. Really happy with the service!”

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Posted 10 years ago

“All happened as I thought it was going to, an easy site to use, and the delivery was on the button with the time stated.”

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Posted 10 years ago

“Would have given much higher score if it wasn't for the ridiculous postage charge. Website said free postage but at the last check-out page it added £8 in a very sneaky way. Claiming that it was a surcharge for delivery to Scottish highlands. I am not in the highlands and would never use any shop that adds such a surcharge, only on this occasion it was not made obvious during the checkout procedure.”

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Posted 10 years ago

“Very good service,knowledgeable staff very helpful, quick delivery and a very good radio Bought a pioneer f980dab looks great in the BM”

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Posted 10 years ago

“Have to say the Car stereo system that i chose was excellent and first rate service from CAC.Found the controls easy to navigate on the Pioneer system i chose.Got quite a deal.Thanks again for the great service.Just a shame you don't have a shop up North near Carlisle.”

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Posted 10 years ago

“Got a prompt reply to my query as to what cables I needed and quick delivery. Unfortunately I cannot get the cabling to work and was advised to speak to a technician at one of your centres. Not had time to do that yet.”

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Posted 10 years ago

“Fast delivery and a great price. Can't wait to install it”

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Posted 10 years ago

Car Audio Centre is rated 4.4 based on 4,341 reviews