Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,322 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great advice on product choice and very helpful. Happy with the supplied products and matched my expectations. Would order from here again.”

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Posted 9 years ago

“By far the cheapest for the particular Stereo I wanted. Easy ordering, fast delivery, with tracking which entertained me for a morning, and a free Parma Violet air freshener which really smells like Parma Violets. All round an outstanding purchasing experience. Will definetly use them again.....”

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Posted 9 years ago

“Great prices. I have purchased 2 Alpine R series 12 inch subs and a hertz 1D amp from these guys. Every item arrived on the day it was stated. I Would recommend 100%. Thanks Guys”

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Posted 9 years ago

“Best price on the net for this Cardo g9x. Arrived quickly no problems at all . Would recommend the company and would use again without hesitation.”

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Posted 9 years ago

“Good and efficient service. Parcel received within shipping time and sealed so that it could not tampered with or damaged. I would definitely use Car Audio Centre again.”

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Posted 9 years ago

“I found the in car DVD player which was exactly what I wanted for my campervan at an absolute bargain price at Car Audio Centre. The ordering process was really easy and it was delivered the next day. I fitted it the same evening and it is a really good bit of kit. Very happy customer!”

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Posted 9 years ago

“Five stars are not enough for this product at this amazing price. Excellent quality and easy to use whilst driving. Recommend it.”

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Posted 9 years ago

“I still haven't received the item and nearly been a week!!”

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Posted 9 years ago

“Excellent service, speedy delivery.”

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Posted 9 years ago

“Item arrived when stated, well packaged for a great price. would use again”

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Posted 9 years ago

“I got my new car amp in very good time looks better than the pictures can't wait to fit it very happy and will definitely be using them agen”

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Posted 9 years ago

“Good price. Speedy service. Excellent communication. What more needs to be said?”

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Posted 9 years ago

“Not bad service, I found them helpful but the buy was very boring. Fitted the speakers and they sound nice and sharp”

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Posted 9 years ago

“Excellent service and excellent equipment. Would definitely recommend and use again”

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Posted 9 years ago

“Amazed with the product range, Brilliant prices even with delivery on top, ordered at 4:30 in the afternoon was delivered the next day before 10am! Will definitely be using again and recommending where I can”

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Posted 9 years ago

“I ordered an inphase DVD screen from the car audio centre. When i received it the mounting plate was rusty and all the plastic trim was peeling away so i rang them to arrange a return. The return was authorised and i sent it back, insured at a considerable cost to myself. I waited 2 weeks and hadnt received a refund as requested so i rang them and sent them emails asking when i was going to get my money back. All my emails were ignored and whenever i phoned them they kept saying they would ring me back but no one ever did. In the end i had to go through visa and dispute the transaction with them in order to get my money back. It took over 3 months for me me to get my money back and the car audio centre didnt want to know. Not to mention the "sale" they have on their website has been going on for the past 8 months. Id advise anyone interested in buying stuff from here to think again their aftersales service is appalling, once they get your money off you they couldnt care less.”

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Posted 10 years ago

“Ordered something online, a day later received an email saying there was a problem with the order and I needed to call them on their 0845 5p a minute number. Really? I emailed them and asked them to mail me the details or call me: nothing. Then had to lodge a dispute with paypal to get refunded. The whole thing just seems amateurish.”

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Posted 10 years ago

“Paid for next day delivery item arrived a day late cost me £3.00 in phone calls to get a refund”

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Posted 10 years ago

“The product i ordered was out of stock but they never told me for ages. They tried to send me another stereo and it took a long time for them to reply to my messages and give a refund.”

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Posted 10 years ago

“Went here to get a quote for different car audio systems starting from basic unit with bluetooth to ones with satnav.I got the guy in the shop to write down the different prices for the different units with prices for all the bits plus fitting.I also made it clear I wanted the internet price if the shop price was different.I realised when I went home and checked the price he had written down for the basic unit was almost double;I called the shop who told me I had A.I had misread his writing or B.the charge was for another item despite the model number and costs being written in black and white(i offered to email a copy of the hand written estimate; the guy in the shop wouldn't have it any other way than I was wrong.Terrible way of speaking to a potential customer.No apology whatsoever.Had he made an apology and spoke to me nicely and not rudely I probably wouldn't have written this review.ZERO concept of how to talk to a potential customer. ALSO the costs I was quoted for each of the following items Facia/stalk and patch/Antenna in addition to fitting costs was significantly more than Halfords who charge £29.99 for fitting most straight forward car audio players(you can check this by ringing Halfords and comparing fitting charges) So save yourself money by going to Halfords who charge £29.99 for fitting a simple car audio and check the differences in the costs of the bits needed between this company and Halfords.Also read the other poor reviews here. • • •”

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Posted 10 years ago

Car Audio Centre is rated 4.4 based on 4,322 reviews