Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,322 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use website, very detailed information about the products that helped me make my choice”

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Posted 9 years ago

“V good turned up next day”

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Posted 9 years ago

“Very straightforward, and answered the phone and happy to talk me though installation issues found”

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Posted 9 years ago

“I could not recommend this company enough, I had a problem with something just outside warranty and they went to every effort to get the problem sorted quickly and efficiently for me just in time for a big holiday in thr vehicle too, really excellent service and great prices too”

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Posted 9 years ago

“Great price with quick delivery, the item I purchased was as described and in new condition. I would use this company again.”

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Posted 9 years ago

“When I rang in to ask about the product I was given great advice and they spent time talking about what would best suit my needs. Great price and fast delivery. Will come back when I need something else. Thanks.”

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Posted 9 years ago

“best price on the internet and fast delivery”

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Posted 9 years ago

“Quick secure postage.easy ordering Excellent”

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Posted 9 years ago

“Please don’t waste your hard earned money by giving it to this company. They kept telling me an item was on back order for three weeks, one item would come I then they would sell it while they waited for the other. They then offered me some of their own branded items as an “upgrade” because it cost more. Once delivered, they were fault and didn’t work! When I requested they be replaced by the original items I wanted, they said they won’t replace them with anything else because they’re now used, and insisted that it’s probably down to my wiring because apparently car audio is a specialist topic, and doesn’t abide by the regular principles of electricity and needs to be done by a specialist. They are a bunch of patronising conmen. Please think twice and go for a company with a better reputation for customer service. You won’t get it from these Muppets.”

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Posted 9 years ago

“Very helpful and excellent technical support. Fast delivery too”

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Posted 9 years ago

“The right product, the right price and delivered on time. Can't ask for anymore. Thank you.”

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Posted 9 years ago

“Order before 5pm - next day delivery??? Ha ha ha. I ordered my Kenwood on Thursday (08.04.16} Additionally, paid for AM delivery. I waited until 2pm. Nothing. When I called I was told that the product was not available. HOW COME?! When added to the cart was available otherwise could not pay for it ... in response, I heard that I can get a full refund. I said that I took out old stereo of the car and the whole interior had dismantled and it was waiting for new one. Plus what with the money for the extra AM delivery? They can only offer a refund... That is not good for me couse im going on vacation. In the end, the equipment arrived on Saturday the hour before I was going on holiday ...in addition, to each set company offers free air refreshener . unfortunately, it wasn`t in my ... Kenwood plays great but the service has lot to improve. DJ”

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Posted 9 years ago

“Very impressed with prompt delivery, ordered late afternoon and received it the following day”

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Posted 9 years ago

“not happy paying for next day delivery to then get an email the next day saying it hadnt gone through due to security reasons even though i had ordered from other shops to my house using my girlfriends card before, what annoyed me is that you told me on the day it was meant to arrive and not the day before when i made the purchase so i wasted 5 quid, person on the phone wasnt helpful and didnt care about my situation. ive worked for shops on customer service and refunding the delivery charge is a must if the item doesnt arrive on time. hope you fix this problem”

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Posted 9 years ago

“Still waiting for order to arrive yet they have the cheek to ask for a review before I've even got the item to review it. Crap customer service i had to call them to confirm my order and the blokes attitude was diabolical. Only bought from them as didn't have time to find it else where.”

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Posted 9 years ago

“DELIVERY WAS VERY GOOD BUT THE PARCEL BAG WAS RIPPED AND THE FREE AIR FRESHENER WASNT THERE”

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Posted 9 years ago

“great service know what they r talking about”

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Posted 9 years ago

“Very pleased with the sub woofer, quick delivery, great communication. Would recommend the sub and car audio centre.”

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Posted 9 years ago

“Great customer service, had great response to question I have asked about the products and even phone calls was excellent. i would recommend this site to friends”

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Posted 9 years ago

“I ordered an in-Phase car stereo (CAC421182) which would not read a USB stick but also wouldn't eject a CD. This was on first installation. Sent it back for a replacement and to get my CD back. Replacement sent but without the CD. This too failed to read a USB stick. I then went to the Tooting Branch and had the USB stick checked, which was found to be fine, and then purchased a Kenwood stereo from them as they would vouch for its performance/operation. I then sent the 2nd faulty in-Phase stereo back for a refund and although I received a notification it had been received on 10th June but heard nothing further,”

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Posted 9 years ago

Car Audio Centre is rated 4.4 based on 4,322 reviews