Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.39

4.4 Rating 4,345 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased with the staff ,very helpful”

Helpful Report

Posted 9 years ago

“You guys rock! My new Alpine CDE-196DAB arrived the day following order, on your standard delivery option. Most impressive.”

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Posted 9 years ago

“I telephoned through my order for this DAB stereo, I asked the advisor which DAB Ariel was compatible he replied that the unit was supplied with one. It wasn't and it even states in the instruction manual that one is not supplied with the unit. So as my vehicle was having the unit gutted I was without it for the day now I have had to purchase an Ariel (elsewhere) And be without my vehicle again when this is fitted.”

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Posted 9 years ago

“Superb choice of units & delivered in double quick time. Excellent price too”

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Posted 9 years ago

“Pleased with products supplied but main website is misleading in that it indicates heavy discounts yet a look on CAC's own Amazon listing reveals a further 20-30% discount on the same products. Wrote to CAC about this and they acknowledged receipt of my message but then failed to follow it up.”

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Posted 9 years ago

“Ordered on Tuesday, delivered on Friday and that was in The Netherlands! Item was as described, only flaw was that the screws supplied to fix the locking device of the cage did not fit.”

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Posted 9 years ago

“Your service at the begening was good, ive spent nearly £3000 pounds woth you in the last week, i order a specicfic item along with other products over the phone and paid extra for a saturday delivery, i get my delivery the next day on saturday but find out the main item i needed was not sent out to me, if you did not have it in stock then you should of told me this on the day of order or at the time of dispach, then atleast i could of ordered from some were else, i paid some one to do an install for me in saturday but the job was left incomplete as the product was not sent out to me, i would not be using your services again, My name is kay 07725112397 you can call me if you need to discuss further”

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Posted 9 years ago

“Business to be trusted. Don't worry about buying anything from them, they are just superb.”

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Posted 9 years ago

“Came very quickly, quicker than I expected. Great price. Good website. Would use again without doubt.”

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Posted 9 years ago

“I went into Halfords told them the reg of my car they told me a list of bits I would need. So they ordered them and took my money , a week and a half later no bits and no explanation so I got a refund. I went on the Car Audio Centre web site and was pleasantly surprised to see the same bits £43 cheaper. I ordered them on the Saturday and they were delivered on the Tuesday ???????? Great service I would definitely recommend them to friends and use them again in the future.”

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Posted 10 years ago

“Prices are excellent and have a wide range of products but unsure on staff knowledge as I was told I needed only a facia for my Astra and not a full fitting kit with cage as the head unit comes with one and a double din fits but it appears that the cage with the head unit is way too big to slot in and the facia did not fit properly so was a bit disappoined as I had to spent another 45 quid on a fitting kit from my local car Audio shop but overall now the products are fitted it sounds really good”

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Posted 10 years ago

“Fantastic product, delivered on time and as expected. Helpful website, would definitely recommend to others, and will certainly be using again!”

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Posted 10 years ago

“Brilliant customer service and also booked in to be fitted thanks for everything you have done :)”

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Posted 10 years ago

“I bought the Kenwood KDC-DAB43U DAB stereo radio...very fast delivery and at a great price. I did have to buy a wiring harness in order to fit the unit to my "grey import" cars existing wiring. All in all I'm very happy with Car Audio Centre. Decent stereo, cheap price, quick delivery - what more can you ask for?”

Helpful Report

Posted 10 years ago

“due to UK Mail suggest you try a better and maybe slightly more expensive delivery agent !!”

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Posted 10 years ago

“Sent me a clearly used, and also broken sub. Couldn't get the online returns process to work so called them and returned the item. They refunded me less £6 for postage - but why should I pay £6 for them to send me something that was clearly not as described and was in fact BROKEN?”

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Posted 10 years ago

“Pleasant telephone service altho. Didn't really know the answers to my question about 8 ohm loads. Other than that a fast and efficient service thanks”

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Posted 10 years ago

“Fast shipping and was able to alter my shipping day several times and there was no problem. Was a gift so they are happy with the product!”

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Posted 10 years ago

“I tried to cancel item, no response and then a day later item was dispatched. Halfords was selling the stereo for cheaper so I then asked if they would honor their promise to match the price sold elsewhere if it's cheaper. Funny that I never heard anything back! And to top it off the head unit looked warn when it was supposed to be new! I will chalk this one up to a learning experience and buy from more credible sources next time.”

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Posted 10 years ago

“My Second Order Delivered as expected with no issues. Excellent service.”

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Posted 10 years ago

Car Audio Centre is rated 4.4 based on 4,345 reviews