Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,307 Reviews

85 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,307 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 7th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent item with most pieces missing. Returns infuriating and slow, no answer to the phone on Saturday (despite being open). Still awaiting replacement item 1 week later. Wish I'd have paid £5 more and gone elsewhere!”

Helpful Report

Posted 5 years ago

“Stereo did not work properly. I was told to buy extra cables which had no effect and then told that some stereos don't work in certain vehicles!! So I'm even more money down! Terrible customer service and returns process. I would never use them again.”

Helpful Report

Posted 5 years ago

“profiteering from delivery charges to mainland Britain without declaring at checkout. Same cost for anywhere else in uk. This Is northern Scotland, not the islands. Pure profiteering.”

Helpful Report

Posted 5 years ago

“Ordered and paid on Fri 6.9.19 promised delivery on 9th or 10th Sept, They sent it to the wrong address. Still haven’t got SD card for my Road Angel Halo, it was fitted over a week ago and I can’t use it. Very disappointed, when I rang up to ask where it was they promised Wednesday 12th but shill didn’t arrive, I waited in all day, very bad 😕”

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Posted 5 years ago

“The part I ordered arrived broken”

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Posted 5 years ago

“Unit not working as I expected. The guy a spoke to suggested this as a replacement to my adaptor. I am getting wors reception now but on both digital and analogue radio.”

Helpful Report

Posted 5 years ago

“Ordered wiring kit and remote for undeseat subwoofer and only received remote control. Advertised clearly saying wiring kit. Dissapointed”

Helpful Report

Posted 5 years ago

“It’s too complicated and the unit has no battery life I had to get new one because the gem just packed with the screen no longer working!!!”

Helpful Report

Posted 5 years ago

“Ordered a stereo and lead to suit. 2 weeks later i still didn't get the right leads, so had to source these elsewhere as Car Audio Centre couldn't get them for another week. Having to return 2 seats of leads and these might take up to 2 weeks to get a refund for. Can't say I am happy with this level of service.”

Helpful Report

Posted 5 years ago

“Terrible service, ordered 2 items over a week ago, one has turned up in good time, the other we still haven't got. Apparently it was on back-order, but I wasn't told that. Sent an E-mail, but didn't get a reply. Had to ring up and was told it would be delivered in around 48 hours, but that was up 3 days ago, still no sign of it. Think i will use Halfords next time.”

Helpful Report

Posted 5 years ago

“No confirmation of order, no delivery date sent. I had to call to see when it was being delivered. Was delivered the day I called,if i had not called I would never have known it was being delivered”

Helpful Report

Posted 5 years ago

“Received notice from the car audio centre Monday the radio had been sent. Checked tracking Tuesday Wednesday and Thursday on the post office tracking. This stated the package had not left the car audio centre Monday. Has said the same all week. Not a swift service, and now being asked to review the experience it’s only making things worse. Still not received.”

Helpful Report

Posted 5 years ago

“Fed up in getting emails to review Car Audio Centre will stay away from them from now on and the web page that they have doesn’t work properly”

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Posted 5 years ago

“Used them twice, bodged my order twice. Poor communication.”

Helpful Report

Posted 6 years ago

“Happy with purchase however was not clear they weren't open weekends on Friday I made my order and paid for next day delivery and it didn't turn up then went to help section of website to find out what had happened then saw that they are closed on weekends, emailed asking for postage payment to be refunded and have heard nothing back.”

Helpful Report

Posted 6 years ago

“The speaker I recieved was bent and damaged and came not Inna box but wrapped in a piece of cardboard?? Disappointing”

Helpful Report

Posted 6 years ago

“Nothing wrong with purchase just lots of annoying emails asking review them even though you have already done it”

Helpful Report

Posted 6 years ago

“I ordered a stereo witch I got advised that it will power a sub/amp. I further asked does it have a remote wire attachment as I needed it on the steep for the sub/amp. However when I received the unit it did not have a remote wire attachment. So I feel like I have been mis sold a product.”

Helpful Report

Posted 6 years ago

“Service given by Jess Was Untruthfull and tried to Pinch an order from another collegue by saying that Luke who I was dealing with was Absent and unobtainable .”

Helpful Report

Posted 6 years ago

“paid £15 for saturday delivery was told i would get a refund and still havent recieved it”

Helpful Report

Posted 6 years ago

Car Audio Centre is rated 4.4 based on 4,307 reviews