Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,329 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,329 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and no fuss”

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Posted 3 years ago

“Excellent service and quick delivery, package arrived before it was due and all items were of good quality and easy to install”

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Posted 3 years ago

“Good service. Very helpful staff.”

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Posted 3 years ago

“Where to even begin, this place is absolutely disgusting, I bought a subwoofer from them for a large amount of money, after finding out that it didn’t work with my car I returned the product brand new, this was okay and they accepted the return, due to the size of the product, I could find a courier that would take it, so I called them and agreed that I could return it to there store for a processing fee, I agreed and didn’t mind, no amount for the fee was discussed on the phone and I was told that the person in the shop would sort that out, I returned the product to the store like planned, the person in the shop never said anything about a processing fee, I have then recieved the refund to find that I had been charged £75 fee to return it which is absolutely absurd, I have called the company to try and sort it out with them to which I was met with owner, the owner of this company is really really rude, he was swearing on the phone, he was getting very aggressive and talking over me when I was talking, he was lying about what we had discussed and what was agreed, and then he ultimately hung up the phone on me. Please whatever you do, DO NOT BUT ANYTHING FROM THIS COMPANY, they are con artists and they will take advantage of you, there are much better company’s out there that you can use so do not use this one as the way they treat their customers is vile. Absolutely the worst customer service I have ever been met with”

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Posted 3 years ago

“Quick delivery of quality product: thank you.”

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Posted 3 years ago

“Contacted them by phone and the guy was extremely helpful. delivery was delayed a little due to memory card shortages, but arrived just a few days later. Talking to a person is so reassuring these days. very polite and helpful.”

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Posted 3 years ago

“Hello there. After a long search. I found. A hard wiring kit. For my road Angel. halo view from car audio centre. I found them very helpful. Very quick in delivery. The price is a bit higher than what I wanted to pay. But I don't mind because it was the right part. Many thanks.”

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Posted 3 years ago

“Professional stock, quick delivery, good customer service, the right place when you need the right thing, definitely recommend to anyone appreciating proper sound blasting out from your car!”

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Posted 3 years ago

“Very quick delivery and good quality product”

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Posted 3 years ago

“Could not be more un-helpful if they tried and have lost me as customer. Called to ask about a rear view camera, needed info on relay required for VW T5 that was required (apparently). The person on the other end was useless and seemed utterly fed up. I asked if it came with fitting instructions and was told that they stock thousands of products and sell them cheap so offering fitting advice wasn't possible. I didn't ask for fitting help, I asked if it came with fitting instructions! This was what got the 1 star... he told me it would be easier to buy the relay anyway as it was cheap and see if it comes with fitting instructions....Okaaaaaay then! What a clown, what a company. I then called Halfords who were very helpful. They told me the camera is relatively easy to fit. Regarding the relay, I was put on hold for a few minutes and was told that no relay was required as their records show they have fitted 3 cameras to VW T5 and non which required any replay, as it plugs into the head unit. Naughty Car Audio Centre. I have attached the 'Contact Us' statement so you can amend it to reflect what you really mean.”

Car Audio Centre 1 star review on 11th August 2022

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Posted 3 years ago

“Arrived sooner than expected, however there was a SD card missing from the box, had to call up to have one posted out .”

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Posted 3 years ago

“Straight swop for old speakers on Mazda Mx5 NC. Night and day the difference in sound. Only had the join the connecting wires.”

Car Audio Centre 5 star review on 10th August 2022

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Posted 3 years ago

“Spent £400 on a Snooper Sat Nav, now on my 3rd SD card. I'm a professional driver who relies on a decent system with good customer service, sadly I haven't received either. Why don't they send out a loan unit ? On my last encounter I spoke to the technical dept, who gave me contradictory advice, compared to the previous encounter. Had to pay £20 upfront for a new SD card plus £10 for next day delivery, which took 3 days to arrive. Have had the £20 refunded but still waiting for the £10, have rang several times and asked for messages to be passed to Alex Mangli to return my calls, but as yet, nothing. Have just rang again at 13.50 on the 9th August to hear a message that customer services are closed ! Sorry guys, you have pushed me to this damming review.”

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Posted 3 years ago

“Poor customer service and incorrect information given on product.”

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Posted 3 years ago

“Very quick delivery very good price when had issue installing someone was at the end of the phone for support would recommend highly”

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Posted 3 years ago

“Failure to answer emails and process refund for order cancelled by then! Plus failure to provide return details for unwanted delivery!”

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Posted 3 years ago

“Knowledgeable advice, easy ordering and shipping, parts fitted in under 20 mins and work perfectly..”

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Posted 3 years ago

“Easy ordering,quick delivery”

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Posted 3 years ago

“Very helpful and knowledgeable about what I was looking for . I was even given technical advice on what to do with my purchase. All sorted now and at about a quarter of the price given by a local audio centre .”

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Posted 3 years ago

“Fantastic service staff very friendly and polite and helpful happy with the price for installing my dash cam.”

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Posted 3 years ago

Car Audio Centre is rated 4.4 based on 4,329 reviews