Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.39

4.4 Rating 4,345 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called and spoke to the main head office. the attitude was poor and service was rubbish”

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Posted 9 years ago

“Customer service was poor. Ilford shop had the best customer service”

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Posted 9 years ago

“Exactly the speakers I needed after blowing up my OEM's, Sound is much better now. Delivery was fast and products were as described as well. Would order from again!”

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Posted 9 years ago

“Ordered an amp last week and they sent me a different one. No explanation. I've sent several emails asking what's going on but they haven't bothered replying. Very disappointed.”

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Posted 9 years ago

“Super quick delivery. Thanks”

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Posted 9 years ago

“I ordered an amplifier from them and when it arrived it was the wrong one. I have contacted them via email twice now to ask what's going on but they haven't responded. I have used them before and they have been excellent however on this occasion I'm very disappointed.”

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Posted 9 years ago

“very prompt & efficient service. the radio/cd player is great, really pleased with it. if ever I needed other in car equipment car audio centre would be my first stop.”

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Posted 9 years ago

“Excellent,efficient,knowledgeable service.Nothing was too much trouble,Phil was a pleasure to deal with. I would 100% recommend these guys and I will use them again if I need any in car audio in the future.”

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Posted 9 years ago

“Bought the Connects2 Bluetooth adaptor for my Mk8 Honda Civic 2.2 i-CTDi ES. They had the best price and it arrived promptly, and well packaged. Excellent service - would use again.”

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Posted 9 years ago

“Excellent value compared to Amazon etc who are around £50 more expensive. There is another retailer selling these at the same price however they are refurbished units so be careful, these are brand new and sealed. The unit is easy to use and ability to manually add speed cameras is a great function particularly around my area where we have mobile vans that tend to sit in the same revenue productive areas. Easy to add these with the touch of a button. Recording and playback quality excellent and easy to use as is transferring files to your phone. The only negative comment is it's not easy to remove from screen once installed if hard wired as mine is but stress not impossible just a bit awkward. When installing the power cable on the unit you have to slide the cable in to the fitting before attaching the window mount as it has runners either side to prevent it popping out. All in all a good piece of kit for the price. I opted for the free delivery and had it within a couple of days which was by Royal Mail recorded, I was also sent tracking details.”

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Posted 9 years ago

“Cheapest I could find on the net. Very fast delivery. No problems, highly recommended”

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Posted 9 years ago

“I placed two orders in the same week - both were dispatched same day and arrived the next day, what more could you ask for? Item was also much cheaper than anywhere else!”

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Posted 9 years ago

“You think it would be simple to order a car stereo for Saturday delivery? I had to pay extra which is fair enough, but they delivered it on Monday which was bloody as if rearranged things for weekend fitting! Nobody has called me to apologise or even think about offering me a refund of the delivery charge. On top of that they didn't deliver the £30 DAB aerial that was also part of the order. I won't be using them again and frankly nor should anybody else. Why encourage such terrible customer service. 'Car Audio Centre' ... if you're reading this I'd like my money back for the delivery and aerial ... it's the least you can do. Rubbish ...”

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Posted 9 years ago

“Great website and product info. Best price I found and dispatched on time.”

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Posted 9 years ago

“Nothing to complain about best price prompt delivery and good pre sales responses”

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Posted 9 years ago

“I ordered an IPS 210 from Car Audio Centre. It was listed on their website as in stock. A stereo came a couple of days later, although not the model that I ordered. The model that arrived was, apparently, 'an upgrade'. Trouble is, I wanted the model I wanted, not a random upgrade. I chose to return it. The returns process has not been good so far. I received a returns address, but have had to pay for the return postage myself (no pre-printed label as many suppliers provide) and so far, five days after posting the item for return, have heard nothing from Car Audio Centre. Things don't always go as planned, and I can live with that, But so far, Car Audio Centre have done a good job with communication, and that's one of the things you really want from an on-line retailer when things don't go as planned. So one star from me at present...”

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Posted 9 years ago

“My item (dash cam) arrived opened up to find everything but NO holder to fix to the windscreen so can't use it I have sent a email to see if it was just a mistake but no reply so it will have to be a claim through PayPal for my money back”

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Posted 9 years ago

“Unit had been previously installed as there was chewing gum stuck between the bag an the metal sleeve and the USB extention lead was wrapped in tape instead of plastic coated wire. I know the unit was on sale but there was no information about the possibility of it being previously used/installed.”

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Posted 9 years ago

“Product choice, price, and speed of delivery were all good. 3 stars rather than 5 because unfortunately every time I order from Car Audio Centre I get hit for £7.50 Scottish delivery surcharge, despite not living in the Highlands & Islands or any of the other areas that usually require a delivery surcharge. I queried this with CAC and was told they are only passing on the surcharge from their preferred courier - UK Mail. No other audio suppliers surcharges to Tayside so perhaps CAC should use a different courier.”

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Posted 9 years ago

“What a service arrived next day and the price was half the cost of anyone else cheers”

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Posted 9 years ago

Car Audio Centre is rated 4.4 based on 4,345 reviews