Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,332 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Road Angel have now sorted all the problems with the unit I bought last week and it now seems to be working fine, thank you. Very useful for keeping an eye on one's speed and knowing where the various cameras are. Jan”

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Posted 9 years ago

“An easy to navigate site with access to telephone advice”

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Posted 9 years ago

“Very fast delivery”

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Posted 9 years ago

“2nd time I've used them and they do not disappoint. Fast delivery and the best prices on the internet. Highly recommended!”

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Posted 9 years ago

“Unfortunately I was sold an item which is not compatible with my vehicle even though I had contacted them twice on the online portal before calling to make my purchase. When contacting them after I tried to fit the stereo I was diverted to several different shops to resolve my issue, both commented that the unit would not work without a complete rewire of my original system. I was also sold a fitting kit at a cost of £79.99 which also wasn't compatible and came with duplicate parts to the stereo system? All told I have paid out £240.00 for stereo and fitting kit and another £100 trying to get the system rewired. I would like to thank the guys at Leicester shop for trying to help but we're obviously not surprised i had been sold an item which wasn't compatible !! Very poor sales techniques with inexperienced staff at head office.”

Helpful Report

Posted 9 years ago

“I had a Road Angel Gem before, but after several years the screen went completely black. So this time I bought a new one. Sadly, three working days after receiving it, it was still not working properly - first it would not switch off, then when that problem was solved, I discovered it had no fixed safety cameras installed. Now, Monday, I am suffering from yet another problem which is that the technical support option 3 on the main number 01237 555 586 is not working. You get funny noises. Only one person knows how to solve my problem apparently, but after four attempts to phone him this Monday morning by eg choosing option 1 or 2 instead, I have still not got through. I can't spend all day at home trying to phone Road Angel as I need to go out to do a job shortly. If you send me another email tomorrow I will tell you whether the problem has finally been solved or not.”

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Posted 9 years ago

“Ordered a Alpine Type R (12D4) on Saturday and came on Tuesday. Fast shipping which is always a good thing. I have been a long life Alpine fan but unfortunately this will be the last Alpine Subwoofer I will buy. It can't handle proper power off the Alpine M12 amplifer. The coils start to smell straight away from the custom made ported box (to manual specification) and think the older models were much better made and could take the same power without too much of a struggle. It was very loud but prefer my Phoenix Gold Elite 2 subwoofer. Once you try quality, you won't go back. Such a shame.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“From my initial emailed enquiry and follow up call I received prompt and knowledgeable responses allowing a trouble free purchase. Many thanks!”

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Posted 9 years ago

“Very poor customer service. Purchased a subwoofer, once it was delivered hooked everything up and it sounded awful! Logged a return for the defective product, not only did I have to pay return shipping costs but the team stopped responding when it came to issuing refund. Avoid online purchase from this vendor at all costs!”

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Posted 9 years ago

“1st purchase 2016 Alpine CDE-178BT 2nd purchase 2017 Alpine PDX-V9 Best prices, free delivery took 1 day only. Highly recommended! Marcin”

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Posted 9 years ago

“i ordered a stereo with a "complete" fitting kit, came with no facia and the wrong fitting box. rang up and complained, got told the sales staff aren't trained and just look at instructions on a screen, car was booking in at a local garage near where i live and had to pay a 25 deposit, so since they sent the wrong parts lost out on the 25 pound, if your going to order from these, make sure you know exactly what you want and don't ask them for advice.”

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Posted 9 years ago

“Very quick delivery and well priced.”

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Posted 9 years ago

“Very knowledgeable and helpful staff. Good prices and range of stock. A little disjointed on shipping though - received email giving dispatch and tracking info, the day after ordering and after DPD had tried to deliver.”

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Posted 9 years ago

“Competitively priced and a good service received in the purchase of this product. Would recommend to family and friends.”

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Posted 9 years ago

“Purchased a new road angel gem had things missing from its box have had to phone up four times asking questions and getting part sent out that were missing from the box spoken to 4 different operators who have given me conflicting information each time from the prior operator not very good customer service”

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Posted 9 years ago

“Items arrived very quickly with free delivery a good experience at a good price very pleased”

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Posted 9 years ago

“An excellent service, fast delivery and great value for money. I am very happy, and will buy again from Car Audio Centre”

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Posted 9 years ago

“The dash cam wasn't expensive so I never expected the world, but what came is pretty rubbish and probably the sort of thing you'd get on one of those listings on eBay from china for a fiver. The mount is so lame it sticks to the windscreen and falls off after about a minute. I can't recommend anyone buys this item.”

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Posted 9 years ago

“Although I have not installed them yet the quality seems excellent, well made and presented.”

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Posted 9 years ago

Car Audio Centre is rated 4.4 based on 4,332 reviews