Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,322 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st purchase 2016 Alpine CDE-178BT 2nd purchase 2017 Alpine PDX-V9 Best prices, free delivery took 1 day only. Highly recommended! Marcin”

Helpful Report

Posted 8 years ago

“i ordered a stereo with a "complete" fitting kit, came with no facia and the wrong fitting box. rang up and complained, got told the sales staff aren't trained and just look at instructions on a screen, car was booking in at a local garage near where i live and had to pay a 25 deposit, so since they sent the wrong parts lost out on the 25 pound, if your going to order from these, make sure you know exactly what you want and don't ask them for advice.”

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Posted 8 years ago

“Very quick delivery and well priced.”

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Posted 8 years ago

“Very knowledgeable and helpful staff. Good prices and range of stock. A little disjointed on shipping though - received email giving dispatch and tracking info, the day after ordering and after DPD had tried to deliver.”

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Posted 8 years ago

“Competitively priced and a good service received in the purchase of this product. Would recommend to family and friends.”

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Posted 8 years ago

“Purchased a new road angel gem had things missing from its box have had to phone up four times asking questions and getting part sent out that were missing from the box spoken to 4 different operators who have given me conflicting information each time from the prior operator not very good customer service”

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Posted 8 years ago

“Items arrived very quickly with free delivery a good experience at a good price very pleased”

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Posted 8 years ago

“An excellent service, fast delivery and great value for money. I am very happy, and will buy again from Car Audio Centre”

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Posted 8 years ago

“The dash cam wasn't expensive so I never expected the world, but what came is pretty rubbish and probably the sort of thing you'd get on one of those listings on eBay from china for a fiver. The mount is so lame it sticks to the windscreen and falls off after about a minute. I can't recommend anyone buys this item.”

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Posted 8 years ago

“Although I have not installed them yet the quality seems excellent, well made and presented.”

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Posted 8 years ago

“great product , great price, efficient delivery, great service”

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Posted 8 years ago

“This dash cam wasnt expensive and on offer at £15.99 but it's a really poor and cheap piece of Chinese rubbish that is so bad that the mount won't even successfully stay on the windscreen. I wish I hadn't bothered and gone to eBay instead.”

Helpful Report

Posted 8 years ago

“Added a postage surcharge of £7.50 AFTER payment was taken without any prior notification. Called to complain and was told a refund would be issued but needed a further phone call days later before this was made. Customer services come across as indifferent and were not interested at all as to the severity of adding charges without informing the customer which is a breach of trading standards. Overall: Good prices but just hope you don't ever need to deal with customer services”

Helpful Report

Posted 8 years ago

“The incorrect address was on the package so it wasn't delivered to the correct address and had to make 15 mile round trip to collect the parcel from the depot as you could not speak to a human being just an automated telephone number Once the package was opened the Road Angel device wasn't sealed and the quick instruction pamphlet was missing along with the dash mount. the items were just rolling round the bottom of the box, and not even mount in the presentation box... there was no protection for the product inside. So all-in-all pretty poor all round, and additional cost and time to go collect my item form the depot.”

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Posted 8 years ago

“Arrived today not fitted yet ,looks the bees knees”

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Posted 8 years ago

“I had vary good service the parcel was well done , The speakers I have not fitted yet but they are going in my Limo a 1988 Cadillac this will make a good set up with my Alpine head unit and amp so I am looking forward to setting it all up . Many thanks”

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Posted 8 years ago

“Excellent company,easy transaction and super fast delivery. Car stereo is amazing and great value.”

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Posted 8 years ago

“i have to say from the moment i rang them with a question to when i actually called back to order i felt like a loyal customer ... the way it was dealt with was brilliant it's just a shame they closed the manchester branch .. would highly recommend them. (not fitted the speaker yet as putting new carpet in first).”

Helpful Report

Posted 8 years ago

“Most helpful assistant but it took over an hour to progress my order due to computer difficulties relating to Road Angel. The Gem plus arrived without the start-up instructions in the box. A copy has been promised but not yet received. As an upgrade customer, who had just paid his annual subscription on a Road Angel Professional, I faced further time on the phone trying to get a resolution. Again the assistant found a solution but it was not easy for him. I have yet to try the device in my car and fear that I may find it is not correctly registered, in which case there will be further phone calls. I hope not.”

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Posted 8 years ago

“very good and fast service many thanks KEVIN PERCIVAL”

Helpful Report

Posted 8 years ago

Car Audio Centre is rated 4.4 based on 4,322 reviews