Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.39

4.4 Rating 4,345 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

Write Your review

Tell us how Car Audio Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have to say from the moment i rang them with a question to when i actually called back to order i felt like a loyal customer ... the way it was dealt with was brilliant it's just a shame they closed the manchester branch .. would highly recommend them. (not fitted the speaker yet as putting new carpet in first).”

Helpful Report

Posted 9 years ago

“Most helpful assistant but it took over an hour to progress my order due to computer difficulties relating to Road Angel. The Gem plus arrived without the start-up instructions in the box. A copy has been promised but not yet received. As an upgrade customer, who had just paid his annual subscription on a Road Angel Professional, I faced further time on the phone trying to get a resolution. Again the assistant found a solution but it was not easy for him. I have yet to try the device in my car and fear that I may find it is not correctly registered, in which case there will be further phone calls. I hope not.”

Helpful Report

Posted 9 years ago

“very good and fast service many thanks KEVIN PERCIVAL”

Helpful Report

Posted 9 years ago

“Great service! Fast delivery. Absolutely no problem”

Helpful Report

Posted 9 years ago

“Good deal on 'B-Stock' car stereo. Tracked delivery. 10/10”

Helpful Report

Posted 9 years ago

“Very disappointed. I asked what parts I needed to fit it & was given the wrong information. I was charged for a fitting kit that I did not require.”

Helpful Report

Posted 9 years ago

“An Excellent service, I ordered Alpine SPR-60 speakers for my car, they arrive on the day they said they would and were well packaged . They were in the sale so i got them at a good price, they really transforms the sound coming from the original sound system unit, and the sound coming from the cheap original car speakers. I definitely recommend Car Audio Centre and thank them for a fast and efficient service.”

Helpful Report

Posted 9 years ago

“Poor service and no communication. Ordered 3 items with one day delivery and only 2 showed up. Phoned to enquire where my other item is and was told it was out of stock (which it isn't according to the site) and would be delivered to me early the following week. By the Thursday I was annoyed as I still had no communication regarding my missing item so I phoned again. I was told the item was getting shipped to me that day from the manufacturer and would definitely arrive on the Friday. It is now Saturday afternoon, the phone line is closed for the weekend and the person who answered my email says that I should phone. If the company had bothered to talk to me rather than me having to phone them this review might be more positive. If they had out of stock on their website then it would be an improvement. If they acknowledged that the item had not been delivered rather than been lumped in with the rest of the items which are marked as dispatched on my online account then I may have been more favourable. As it is then I cannot recommend Car Audio Centre.”

Helpful Report

Posted 9 years ago

“Good price fast delivery”

Helpful Report

Posted 9 years ago

“Super quick dispatch and delivery. Fantastic prices.”

Helpful Report

Posted 9 years ago

“Great service, ordered on Christmas Day, and with two bank holidays was delivered on the 29th December. A+++++++++++++++++++++++++”

Helpful Report

Posted 9 years ago

“Great service”

Helpful Report

Posted 9 years ago

“Terrible customer service. I placed an order with express delivery. On the day it was supposed to arrive I received an email stating there was a problem with my card address so the order couldn't be processed! Why wasn't I contacted when the order was placed?! The guy on the phone was rude and unhelpful. The card address is correct so I can only think the issue is due to the incompetency of Car Audio Centre. Now reading the other reviews I see this is not unusual.”

Helpful Report

Posted 9 years ago

“QUICK EFFICIENT SERVICE , KEEP UP THE GOOD WORK !!!”

Helpful Report

Posted 9 years ago

“When I ordered my roadangel over the phone he said I would get 1 month subscription free.but I haven't as yet”

Helpful Report

Posted 9 years ago

“Goods were competitively priced, despatched promptly and arrived on time. The Post Office tracking system was not so good!”

Helpful Report

Posted 9 years ago

“Excellent service, rang for advice which was very helpful and helped me make my choice. I rang very late in the day and it was just after 5pm when I made my purchase but the radio still got dispatched that day. Great Thanks.”

Helpful Report

Posted 9 years ago

“Good website, good search engine, good pricing”

Helpful Report

Posted 9 years ago

“Called your Nottingham branch for assistance prior to ordering. The chap I spoke to could do enough for me, he was very informative and knowledgable. Great to speak to someone that knows their stuff!”

Helpful Report

Posted 9 years ago

“Too early to talk about the products which I have not yet fitted but they arrived incredibly quickly.”

Helpful Report

Posted 9 years ago

Car Audio Centre is rated 4.4 based on 4,345 reviews