Car Audio Centre Reviews

Name: Car Audio Centre
Address: 29 Bridlesmith Gate, Nottingham, Nottinghamshire
Rating: 4.40

4.4 Rating 4,321 Reviews

84 %

of reviewers recommend Car Audio Centre

4.4

Based on 4,321 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 26th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Life time map updates!!! the last three times i have not been able to upload the mapping so have had to get the sd card sent back and up graded at cost to me £20. This latest time was told for the first time the snooper s8000 ventura mapping has to be up dated twice per year ! strange as i was never told this for the last five years so had to get a replacement sd card £75. So much for life time map updates.”

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Posted 3 years ago

“Email sent said no tracking number and I need to call to find out. I tried calling multiple times and no answer. No idea when the item will arrive as it has already been a week”

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Posted 3 years ago

“Got notification of dispatch, but no tracking number. Had to phone up though quickly told who was delivering and when.”

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Posted 3 years ago

“1st satnav went missing, second arrived unusable with wrong software preloaded. I’ve spent hours and hours on the phone and now had to pay £200 for the pleasure of returning a useless item. As I leaving for Europe in a few days this is too much stress”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“Best of the best 👍🏻 🌹”

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Posted 3 years ago

“Recided a product on an unsealed box that had obviously been used or displayed previously. The speakers were very dusty and the tweeter box damaged. Customer service were unhelpful and didn't seem to think there was an issue even when I supplied photos of the dust on the speaker cones and within the rubber surrounds.”

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Posted 3 years ago

“The best of the best 🌹❤️✅”

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Posted 3 years ago

“Great product. Very quick delivery”

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Posted 3 years ago

“Great price”

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Posted 3 years ago

“Both Road Angle devices very glitchy. Both devices setup but didn't connect to WiFi, then restarted and went into setup mode waiting for 'network' forever. Had to reset with factory reset. Repeated issue. NOT WORKING.”

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Posted 3 years ago

“Great satnav Me last one the s7000 lasted about 15 years so if this one lasts the same I will be well happy”

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Posted 3 years ago

“Ordered a set of Kenwood speakers for a Renault - these were heavily discounted with free delivery - genuine speakers delivered quickly and the sound quality is excellent - reliable company - will definitely be ordering more audio equipment from this company in the future”

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Posted 3 years ago

“Helped with initial enquiry to ensure I received the correct part”

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Posted 3 years ago

“Great prices, quality items, excellent delivery service 👏”

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Posted 3 years ago

“I received a package of speakers from Car Audio Centre that were not sealed. The box had obviously been opened as the drivers were full of dust and there was even some dried foliage in there. The package the tweeters in had been crushed and punctured, luckily not harming the cones. I had no choice but to fit them that day. I sent in photographs as customer services advised, but they were very unhelpful and did not offer any refund for the time it took me to clean them before installation. I will not be using Car Audio Centre again.”

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Posted 3 years ago

“Smooth process from start to finish”

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Posted 3 years ago

“The subwoofer I ordered was amazing but there was just one problem it came with these safety balls and they got trapped in the coil of the subwoofer so I had to sit there and get them all out and then they went every but the shipping was ok and delivery was amazing so all good”

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Posted 3 years ago

“Bought a Pioneer head unit from them as I have Pioneer speakers in my car. I simply tested the new head unit to check that it worked okay and to establish the sound quality and for whatever reason the sound is worse than my current head unit which is years old at this point. After sending an email with no reply I rang car audio to ask for the procedure to send back the item and get a refund when I was told that 'I can't get a refund just because I don't like it'. The guy was extremely unhelpful and essentially said to call trading standards. So that is where I'm at with it at the moment. The worst Customer Service I've ever received, buy with caution because if you're not satisfied with the product they don't care and won't refund you. Poor business and was apparently the General Manger I spoke to. Dodgy. Think twice I would.”

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Posted 3 years ago

“Awesome company ,helpful, knowledgeable, can't rate highly enough, thank you”

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Posted 3 years ago

Car Audio Centre is rated 4.4 based on 4,321 reviews