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Car Audio Centre Reviews

4.4 Rating 4,329 Reviews
84 %
of reviewers recommend Car Audio Centre
4.4
Based on 4,329 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Audio Centre Reviews
Visit Website

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ordered a set of Kenwood speakers for a Renault - these were heavily discounted with free delivery - genuine speakers delivered quickly and the sound quality is excellent - reliable company - will definitely be ordering more audio equipment from this company in the future
Helpful Report
Posted 3 years ago
Helped with initial enquiry to ensure I received the correct part
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Posted 3 years ago
Great prices, quality items, excellent delivery service 👏
Helpful Report
Posted 3 years ago
I received a package of speakers from Car Audio Centre that were not sealed. The box had obviously been opened as the drivers were full of dust and there was even some dried foliage in there. The package the tweeters in had been crushed and punctured, luckily not harming the cones. I had no choice but to fit them that day. I sent in photographs as customer services advised, but they were very unhelpful and did not offer any refund for the time it took me to clean them before installation. I will not be using Car Audio Centre again.
Helpful Report
Posted 3 years ago
Smooth process from start to finish
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Posted 3 years ago
The subwoofer I ordered was amazing but there was just one problem it came with these safety balls and they got trapped in the coil of the subwoofer so I had to sit there and get them all out and then they went every but the shipping was ok and delivery was amazing so all good
Helpful Report
Posted 3 years ago
Bought a Pioneer head unit from them as I have Pioneer speakers in my car. I simply tested the new head unit to check that it worked okay and to establish the sound quality and for whatever reason the sound is worse than my current head unit which is years old at this point. After sending an email with no reply I rang car audio to ask for the procedure to send back the item and get a refund when I was told that 'I can't get a refund just because I don't like it'. The guy was extremely unhelpful and essentially said to call trading standards. So that is where I'm at with it at the moment. The worst Customer Service I've ever received, buy with caution because if you're not satisfied with the product they don't care and won't refund you. Poor business and was apparently the General Manger I spoke to. Dodgy. Think twice I would.
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Posted 3 years ago
Awesome company ,helpful, knowledgeable, can't rate highly enough, thank you
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Posted 3 years ago
ordered my car stereo and was delivered within 2 days
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Posted 3 years ago
Always good price and quick delivery
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Posted 3 years ago
I bought the stereo online and arranged fitting at the Ilford store. The team are very knowledgeable and friendly and would recommend them to anyone. It is the 2nd car I have had a stereo fitted by them.
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Posted 3 years ago
Really happy with the car audio Centre unit that I’ve purchased goes in my hot tub and I’m back to full base now really happy thanks very much
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Posted 3 years ago
Did a good repair thanks
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Posted 3 years ago
Love'em. Very clear sound, getting some more for the rears now 👍
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Posted 3 years ago
Great thanks
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Posted 3 years ago
Very good value for money and very quick to deliver
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Posted 3 years ago
Great price and delivery time.good comes.
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Posted 3 years ago
Very fast delivery and threw a reverse camera in to the mix
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Posted 3 years ago
Terrible. Don’t use these borderline scammers. Save your money. Wish I did now I’m here making my own sub woofer box after being told I can only have partial refund for something that was their mistake.
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Posted 3 years ago
I'm very pleased with the unit I bought. It was straight forward to install and sounds great. I was surprised when it arrived as I hadn't had an email to say that it had been despatched but the delivery was quick which was lovely. I'll definitely use this company again.
Helpful Report
Posted 3 years ago
Car Audio Centre is rated 4.4 based on 4,329 reviews