Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“I ordered a couch cover for an old Ikea couch and I couldn't be more happy. It arrived earlier than I thought and it was an absolute piece of cake to put it on, it fit perfectly and it looks and feel great! A really professional and high quality service! I recommend it highly!”

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Posted 7 years ago

“Perfect colour match and fit”

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Posted 7 years ago

“Slip covers. My wife purchased 2 pottery barn comfort sofas several years ago and we have really enjoyed them however when it came time to buy new covers I could never understand why it cost so much to purchase a PB slip cover. Well, I found Comfort Works and they have changed the way I look at buying slip covers. I was able to buy 2 slip covers for less than the price of one PB slip cover. And honestly the quality is just as good if not better. Oh, and the company (Sarah, who remained in contact with me the entire time) really does have great customer service. Great game experience.”

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Posted 7 years ago

“Beautifully made, robust quality cover in a snug fit design that has brought my extinct ikea sofa into the modern world. Fits beautifully with modern decor. The sofa frame and cushions are still in great shape after many years. Thanks to Comfort Works covers it is still going strong long after Ikea stopped stocking it (Sandby 3 seater). I’ve had Kino fabric covers before. This fabric can’t be beaten. Best choice for kids and pets. I chose Kino Charcoal this time for added contrast against my flooring and furniture. Thrilled with the result. Thank you!!!”

Comfort Works 5 star review on 27th April 2018

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Posted 7 years ago

“Excellent service. Love my new sofa cover fits perfect . Honestly I was worried about the color ( sometimes when you order a certain colour it is way off when you get it ) I was very surprised the colour was just perfect. Thanks”

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Posted 7 years ago

“Comfort Works provided a smooth solution for replacing the covers of my Ikea furniture - also for discontinued furniture!”

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Posted 7 years ago

“I had a very old but super comfortable IKEA sofa bed, which I didn't want to replace, and after a long search I found your website. I ordered a 'heavy duty' sofa cover. I was surpised about the way it fits perferctly to the sizes of my sofa, high quality complete cover even with a spare pilow cover. The shiment arrived quicker than expected and it made my sofa as good as new. Thank you.”

Comfort Works 5 star review on 25th April 2018

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Posted 7 years ago

“Amazing cover and fantastic service. Would definitely recommend. Thanks!”

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Posted 7 years ago

Your Stocksund sofa looks amazing with the new slipcovers, Alex! Love the color palette too, and thank you so much for leaving your feedback :)

Posted 7 years ago

“I cannot tell you enough how much I love our new custom slipcovers! They look fantastic! Chuck was so helpful throughout the whole process. The shipment was crazy fast and when I received them they were in the cutest packaging with tags sewn inside to direct me where each cover goes. I could not be happier!”

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Posted 7 years ago

Hi Sarah, Will be sure to relay your comments to Chuck, and thanks so much for taking the time to leave your feedback!

Posted 7 years ago

“Quick delivery, considering my order was coming all the way to the UK. Good quality items with a little extra fabric so not so hard to get on as the IKEA covers have always been, thank you!”

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Posted 7 years ago

“We are very happy with the product and service we received from Comfort Works. The couch covers we purchased fit as well, or possibly even better, than the original ones. Chuck was very helpful and also very conscientious, taking extra time and effort to confirm measurements in order to ensure the best fit possible. We would not hesitate to order from this company again.”

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Posted 7 years ago

“Hi! I got my sofa cover which fits perfect, so it was great chance to be able to have a "new" sofa, to my old ikea sofa by buying the new cover!! The only bad news was that I was sure every cost was included, instead I had to pay Italian customs, which in the end cost 39 euros for a sofa cover with shipment included of 139 euros. So in proportion, it was a lot of money...”

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Posted 7 years ago

“I just received my second slipcover for my IKEA Nikkala sofa! The first one has lasted more than 8 years but I wanted a second one to switch while I launder the other. They fit like a glove, are durable and easily washed in warm water and air dried! I will be ordered a 3rd one soon! You won’t be disappointed!”

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Posted 7 years ago

“Delivery was fast. Fabric quality and color was what I expected from the photo. The size is just in shape. Myself and my husband really enjoy the new fabric and color. I also advertized to my relatives that you can change the sofa cover if you like. We already thinking of changing other color for summer season.. :-)”

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Posted 7 years ago

“I am very impressed by the quality and the fine craftsmanship of the cover set. I have no problem at all fitting onto the sofa. Thank-you for adding colour to my space! I shared your website on my social media in case my friends are thinking of having their sofa makeovers. :)”

Comfort Works 5 star review on 22nd April 2018

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Posted 7 years ago

“I received my new white covers for my two Potterybarn comfort sofas yesterday, and they are perfect. The communication was excellent throughout the process, and I received them four weeks after I had put in the order, which was a week earlier than expected. The fabric is great, and they fit better than my original covers did! I would definitely use them again and highly recommend them.”

Comfort Works 5 star review on 21st April 2018

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Posted 7 years ago

“We bought replacement sofa covers for our Tylosand sofa bed and two-seater. Honestly didn’t know what new covers could achieve when the sofas themselves are about 10yrs old and heavily used. The original covers were in very bad shape but the whole thing was looking pretty tired and old. The new covers arrived about 4 weeks after ordering and we put them on without much difficulty (only issue - base boards were a very tight fit). The finished product? Our sofas literally look as good as new. Their shape and sturdiness and fit are fantastic. Never expected such a good result by just changing the exterior. Thank you very much Comfort Works!!”

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Posted 7 years ago

“The BEST customer service - thank you!!!”

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Posted 7 years ago

“The item was exactly as described and the color matched perfectly. Communication was great and I was made aware of every step along the way. Shipping was quick as well.”

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Posted 7 years ago

“Order arm protectors for my new sofa to keep the cat from scratching. The color is a very close match to the sofa and they fit really well. So far they are doing the job I bought them for. I would definitely buy again”

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Posted 7 years ago

Comfort Works is rated 4.8 based on 4,702 reviews