Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our IKEA sofa- it has lasted through moves and kids... until recently when our littlest used it as a trampoline and the cushion cover split at the seam. A quick search and we found Comfort Works. Easy to order, though there are lots of choices for fabric, we had to guess which one was closest to what we had. Guessed correctly and couldn’t be happier. Got updates on our purchase; it arrived sooner than expected; packaging was nice; good quality; a little pricy but for us it was worth it to keep our beloved and discontinued sofa. A bit difficult to get on, but I guess it’s important to have it snug. Would purchase from Comfort Works again... and with kids we might have to!”

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Posted 5 years ago

“Thank you so much. The slip covers are great, fit perfect, as well as the originals. They saved us a ton over having to buy a new couch and honestly we loved our old couch so this was the best of both worlds! Definitely will recommend!”

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Posted 5 years ago

“インテリアをグレートーンにしたかったのですが、無印良品はライトグレーのソファカバーが無く、長い間それがネックだったのですが、こちらの会社を見つけ念願のソファカバーを手に入れることができました。もっと早く出会いたかった！　他にも受け取り待ちの商品が数点あるので、とても楽しみです。”

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Posted 5 years ago

“Communication was great all through process. Covers great quality, we have had them before. Last set lasted 10yrs, only replaced them because the dogs pulled loads of threads in them. Very happy.”

Comfort Works 5 star review on 25th August 2020

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Posted 5 years ago

“Great service. Emailed to check details. Really good product.”

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Posted 5 years ago

“Beautiful fabric and color! Fits perfectly and easy to slip on.”

Comfort Works 5 star review on 24th August 2020

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Posted 5 years ago

“Love the slipcover, fits perfectly and has made an old favourite chair look new again! Service was wonderful! Loved how the slipcover came in a fabric bag with a note, a very nice touch.”

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Posted 5 years ago

“Die Bezüge für mein altes neues Karlstad-Sofa sind ein absoluter Traum. Perfekte Passform und die Qualität lässt keine Wünsche offen. Nachträglich noch Stoff in Meterware bestellt für weitere Kissen. Danke und immer wieder gerne! Susanne aus Marl, NRW Germany”

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Posted 5 years ago

Lieben Dank für die tolle Bewertung, wir freuen uns dass dir deine neuen Bezüge so gut gefallen!

Posted 5 years ago

“Awesome experience. The product is high quality and the care for each detail makes Comfort Works the best option to customize your IKEA couch.”

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Posted 5 years ago

“We have a Pottery Barn sofa that was in good condition but the slip cover needed to be replaced. Recently delivery from PB was extremely slow. I am waiting for a product ordered 8 months ago so ordering from PB was not an option. We found Comfort Works online. WOW. Not only did the slip cover fit perfectly the material is high quality and it took no time to arrive.”

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Posted 5 years ago

“¡Una empresa muy profesional y todo correcto con mi nueva funda verde! Se ha quedado el sofá cama nuevo.Muchas gracias.”

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Posted 5 years ago

“Long delivery, and the covers were about an inch too big on all sides . Otherwise is good looking”

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Posted 5 years ago

“Worth every penny of the price. Simply the best workmanship and finest fabric I have seen in many a long year. I wholeheartedly recommend this company to anyone looking for the BEST there is. Delivered halfway around the world in less than two weeks, undamaged. All I can say is "Buy from these people". And no, they are not paying me to say this, and no, I do not have any financial or familial or other interest in this company. I am just speaking the truth from my heart.”

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Posted 5 years ago

“I am very happy so far with our sofa slipcover! it seems very well-made and fit perfectly on our couch. It looks great! I want to order a chair slipcover now!”

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Posted 5 years ago

“I reached out to Comfort Works to confirm the fit for my slip cover couch. They recommended I first order some fabric samples, and I'm so glad I did! Seeing the color and touching the fabrics in person helped me to order the exact right cover for my couch. Now that it has arrived, I am very impressed with the quality. It has better stitching than my original slip cover! I am very pleased with this purchase and I will be recommending CW to friends and family.”

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Posted 5 years ago

“We have the Crate & Barrel Petri couch, ottomans and chairs! Our set is many years old, but the bones are still in great shape. We hated to get rid of it- but our sweet pup ruined one of the cushions and we could not repair it! This was truly the greatest solution! We are LOVING our slipcovers! It looks like we have an entirely couch/chairs!! We did the grey tweed. This picture is a preliminary shot- before we finished tucking up the edges with velcro. (very easy to do, and comfort works supplies the velcro). WE LOVE!!! Can't say enough! The quality and craftsmanship is superb!!”

Comfort Works 5 star review on 23rd August 2020

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Posted 5 years ago

“What an amazing buy ! We Loved our sofa and didn’t want to get rid of it because it’s so comfortable but it looked worn out (6 + years of heavy use and a toddler ) . I found comfort works and decided to go with the vegan leather . You won’t regret your purchase our sofa looks brand new and so stylish !”

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Posted 5 years ago

“The color of these arm covers was perfect, and they fit my chairs like they were custom made. Love ‘em!”

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Posted 5 years ago

“I love the stylish new covers, they have given my old Kivik sofa a new lease of life! What I love even more than the covers (if that’s possible) is the customer service you get from Comfort Works. Support and help is always available and it feels very personal in a lovely way. As a customer you feel like any issue you might have would be addressed and solved quickly, efficiently and in a friendly manner. This is very rare these days. I can only recommend this company and its products and customer service!”

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Posted 5 years ago

“The Kino Willow covers transformed our living room, which helps enormously with our sanity during these covid-19 stay-at-home times. The covers fit our Kramfors sofas perfectly and they were easy to install!”

Comfort Works 5 star review on 22nd August 2020

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews