Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,720 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love it, Kino denim almost looks like linen but lives up to wear and tear if 3 kids and a dog”

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Posted 5 years ago

“Great quality covers which fitted really well. Both material and workmanship met my high expectations. Once I've recovered from the trauma of trying to reassemble the sofa, I shall be able to look at it again with much pleasure. Thank you - I can definitely recommend you.”

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Posted 5 years ago

“Comfort Works reached out to confirm measurements of my chairs prior to production to be sure the slip covers were the right match. Their customer service is excellent! I’ll need to steam the covers (that’s expected with folded canvas) but they fit beautifully.”

Comfort Works 5 star review on 28th August 2020

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Posted 5 years ago

“Covers arrived. Bit sad about having to pay additional £22 import tax but they fit beautifully. Well packaged and easier to put on than the “real thing”. Recommended”

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Posted 5 years ago

Hey Judith! We'll be more than happy to reimburse the 22GBP for you - we typically do up to 60GBP. :) Just send us the receipt via info@comfortworks.com.au and we'll get straight to it. Cheers! Ning from Comfort Works.

Posted 5 years ago

“Color of these arm covers matches my chairs perfectly, and they fit like they were custom made.”

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Posted 5 years ago

“You can’t see that it’s a run of the mill ikea couch. Very pleased with it. Quality of the claw-proof material seems good and feels nice to touch. Fingers crossed the cat doesn’t take it as a challenge.”

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Posted 5 years ago

“Love love love my new covers for my Ikea couch and ottoman. Looks like I have a new living room set!”

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Posted 5 years ago

“Je souhaitais changer mes housses de canapé Habitat vieux de 10 ans. J’ai fait appel à cette entreprise et j’ai être très content du résultat. La rigueur dans le suivi, la disponibilité ont été très importants pour la réussite du travail. Mon canapé est comme neuf aujourd’hui et en dehors d’un souci de retard dans la livraison, tout a été très professionnel ! Je recommande vivement cette entreprise pour son sérieux.”

Comfort Works 5 star review on 27th August 2020

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Posted 5 years ago

“Housse canapé impeccable. Beau tissu et couleur identique à la couleur du nuancier. Merci”

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Posted 5 years ago

“La housse est arrivée dans les temps, et elle s'adapte parfaitement à mon canapé Solsta ! Merci !!!!”

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Posted 5 years ago

“I was thrilled to receive our beautifully packaged and crafted Kramfors IKEA sectional slip covers. It looks like a whole new couch for an amazing price. Will definitely come back again & have already been referring away. Thank you Comfort Works!”

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Posted 5 years ago

“Stoff genauso wie auf dem Foto, gute Haptik, gut verarbeitet, problemlos zu beziehen, sitzt gut”

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Posted 5 years ago

“customer service: very friendly and fast price: affordable (much cheaper than a new sofa) delivery: quick and safe I love my "new" sofa.”

Comfort Works 5 star review on 26th August 2020

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Posted 5 years ago

“Slipcover is fabulous! The wait was worth it. Went with velvet fabric and it feels very soft and durable. Very happy with purchase! The sewing/stitch quality is excellent and items are well packaged. Thank you Rachel and Co!”

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Posted 5 years ago

“My new sofa cover has given my living room a fresh look which I love! I had to work with customer service to get the right fit for my old sofa, and they were a wonderful help!”

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Posted 5 years ago

“Nous sommes ravis de la nouvelle housse de notre canapé, qui est désormais comme neuf !”

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Posted 5 years ago

“Love our new faux leather slipcover! Amazing customer service as well...highly revommend 👍”

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Posted 5 years ago

“Wonderful service. The item fits perfect and is so nice.”

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Posted 5 years ago

“We love our IKEA sofa- it has lasted through moves and kids... until recently when our littlest used it as a trampoline and the cushion cover split at the seam. A quick search and we found Comfort Works. Easy to order, though there are lots of choices for fabric, we had to guess which one was closest to what we had. Guessed correctly and couldn’t be happier. Got updates on our purchase; it arrived sooner than expected; packaging was nice; good quality; a little pricy but for us it was worth it to keep our beloved and discontinued sofa. A bit difficult to get on, but I guess it’s important to have it snug. Would purchase from Comfort Works again... and with kids we might have to!”

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Posted 5 years ago

“Thank you so much. The slip covers are great, fit perfect, as well as the originals. They saved us a ton over having to buy a new couch and honestly we loved our old couch so this was the best of both worlds! Definitely will recommend!”

Helpful Report

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,720 reviews