Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,719 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used this company once before for a standard Ikea couch cover that Ikea no longer made. The result was fantastic. So I decided to try them out on a custom made couch that we have. They were brilliant. The were a lot of curves and complications and it took a lot of measurements, forms, photos and emails but they were at all times prompt, courteous, helpful, patient and explanatory. Eventually we got to production but due to some delays on fabrics and production i had to wait a few more weeks but they kindly offered me a discount for the inconvenience. The covers finally arrived yesterday and I am amazed at how precisely they fit the couch. A fantastic job! Cannot recommend them highly enough!!”

Comfort Works 5 star review on 7th October 2020

Helpful Report

Posted 5 years ago

Hi Mairi, thank you for taking the time to share these wonderful photographs of your custom slipcovers! They turned out amazing! Thank you for your support.

Posted 5 years ago

“super Abwicklung und tolle Qualität”

Helpful Report

Posted 5 years ago

“Beautiful, and a fantastic fit!”

Helpful Report

Posted 5 years ago

“Love, love, love our new Comfort Works slipcovers. It's like having a brand new sofa. Great quality product and really good customer service after we had made the initial purchase. As well as slipcovers we also got new legs which look great!”

Helpful Report

Posted 5 years ago

Thank you Stuart! That makes our day!

Posted 5 years ago

“So happy with my sofa cover!!! It looks so great I'm considering getting a second one just because it looks great and the choice of colours is very enticing.”

Helpful Report

Posted 5 years ago

“Great quality and fit!”

Comfort Works 5 star review on 5th October 2020

Helpful Report

Posted 5 years ago

“Ich bin total begeistert von Comfort Works ! Vom ersten Kontakt über die homepage, das Zusenden der Stoffproben, der telefonischen Beratung von Sarah, die mit sehr geholfen hat in der Auswahl des passenden Stoffs; Lieferzeit und Lieferung wie angegeben und via Federal Express erhalten. Die Überzüge kamen liebevoll verpackt in einem Textilbeutel mit einer persönlichen Nachricht,passen perfektund sind sehr gut verarbeitet. Ich kann Comfort Works nur wärmstens empfehlen ! Herzlichen Dank !”

Helpful Report

Posted 5 years ago

Vielen Dank für die tolle Bewertung! Es hat Spaß gemacht, gemeinsam den Stoff für deinen neuen Bezug auszusuchen - ich wünsche dir ganz viel Freude damit! Hoffentlich bis bald mal wieder! Sarah von Comfort Works

Posted 5 years ago

“Customer service was excellent! The cover arrived on time, it’s of great quality and fit and has transformed the living room! Price very reasonable. I am delighted and wish you did slip covers for the Laura Ashley Cambridge armchair!”

Helpful Report

Posted 5 years ago

“We love the IKEA sofa but the original cover was really in bad shape. The new cover fits fine (a bit more loose than the original) and looks and feels great. The samples for fabric selection were also shipped very quickly. Highly recommended”

Helpful Report

Posted 5 years ago

“Top Qualität und alles nach Maß. Ich bin glücklich mit meinem neuen Bezug von COMFORT WORKS. Von der Bestellung bis zur Lieferung alles transparent. Gute Kundenbetreuung.”

Helpful Report

Posted 5 years ago

Vielen Dank für das Lob! Alles Gute und viel Freude mit dem neuen Bezug :-)

Posted 5 years ago

“Service throughout was excellent. I wasn’t sure on colours and I ordered various swatches which came really quickly. Covers arrived on time. Excellent! Great quality. Super easy to fit. We absolutely love them! What a great way to upcycle our ikea leather sofa. We now have a cosy feeling storm grey velvet sofa!”

Comfort Works 5 star review on 1st October 2020

Helpful Report

Posted 5 years ago

Hey Nicola, we are thrilled to see the fit and fabric are amazing. :) Please do enjoy the covers with your loved ones all snuggled up safe at home. x Ning from Comfort Works.

Posted 5 years ago

“Fit perfectly. Very good quality. Recommended.”

Helpful Report

Posted 5 years ago

“10 out of 10 for the slip cover I received. And I’m super picky. Only thing I would look for in the future are more fabric options. The one I chose worked out perfectly - however I would be interested in a wider selection. (Especially pattern)”

Helpful Report

Posted 5 years ago

“We got the linen slipcover for our Farlov Ikea couch and it is wonderful! So soft and fits perfectly. We're very happy with our purchase. It took a while to receive because of Covid, but it was well worth the wait. Much better than getting the slipcover that Ikea sells.”

Helpful Report

Posted 5 years ago

“Beautifully made slip cover with great fabric. This fit my PB Greenwich sofa perfectly. I don’t like the look of loose slip covers that look like a bedsheet. This was perfectly tailored and almost looks like an upholstered original. I love it, thank you Comfort Works?”

Helpful Report

Posted 5 years ago

“Delivery took too long but they were very communicative about the issue (and I'm pretty sure they priority shipped the cover when it was finally available). The product itself looks, fits, and feels great, and I would definitely recommend them to others.”

Helpful Report

Posted 5 years ago

“The fabric was very soft and it easily fit on the cushions and couch. Looks great and we are quite pleased.”

Helpful Report

Posted 5 years ago

“Got the Pottery Barn Basic (PBB) arm rest covers for our two chairs and sofa, and they’re great. Just placed order to get the actual slip covers for the 2 chairs, 1 sofa and 2 ottomans, can’t wait to get. Only wish it could take less time to get the order.”

Helpful Report

Posted 5 years ago

Hey! We are super happy that you loved the covers, and also super bummed we couldn't get it to you faster. Shipping worldwide is slowed down and backlogged. :( Nonetheless, enjoy the covers and stay safe. x Ning from Comfort Works

Posted 5 years ago

“Love the slip covers for my ikea chairs. They look new again! Great fit and quality fabric. Service was excellent.”

Helpful Report

Posted 5 years ago

“Slipcovers look great. I am very pleased.”

Helpful Report

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,719 reviews