Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We absolutely love the Comfort Works cover for our IKEA couch. At first I was hesitant that it would not be worth the price, but boy was I wrong!! It fits perfectly and it is so soft and inviting. The fabric is beautiful. I cannot believe how perfect the fit is, even with our couch being almost 10 years old. Everything lines up perfectly and I swapped the old cover out in less than 15 minutes. So easy. Delivery was quick and the communication with Comfort Works was great. I would 100% recommend buying a cover for your couch from Comfort Works.”

Comfort Works 5 star review on 7th October 2020

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Posted 4 years ago

Hey Karen! The sofa and ottoman are both looking super pretty! We are happy you are happy. Stay safe and enjoy the covers. :) x Ning from Comfort Works

Posted 4 years ago

“a must need it cover! it change the look!!! fix well, but don't dry it on machine (it's a bit tight, my fault) hopping the next wash will come back to his sides....”

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Posted 4 years ago

Hey Vlad! Thank you for the review, we are happy the covers are a great fit. If there's anything we can do to help you out, do let us know. :)

Posted 4 years ago

“The slip covers were perfect. Exceptionally well made and fit better than the original Pottery Barn ones. Highly recommend Comfort Works. You will not be disappointed.”

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Posted 4 years ago

“I used this company once before for a standard Ikea couch cover that Ikea no longer made. The result was fantastic. So I decided to try them out on a custom made couch that we have. They were brilliant. The were a lot of curves and complications and it took a lot of measurements, forms, photos and emails but they were at all times prompt, courteous, helpful, patient and explanatory. Eventually we got to production but due to some delays on fabrics and production i had to wait a few more weeks but they kindly offered me a discount for the inconvenience. The covers finally arrived yesterday and I am amazed at how precisely they fit the couch. A fantastic job! Cannot recommend them highly enough!!”

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Posted 4 years ago

Hi Mairi, thank you for taking the time to share these wonderful photographs of your custom slipcovers! They turned out amazing! Thank you for your support.

Posted 4 years ago

“super Abwicklung und tolle Qualität”

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Posted 4 years ago

“Beautiful, and a fantastic fit!”

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Posted 4 years ago

“Love, love, love our new Comfort Works slipcovers. It's like having a brand new sofa. Great quality product and really good customer service after we had made the initial purchase. As well as slipcovers we also got new legs which look great!”

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Posted 4 years ago

Thank you Stuart! That makes our day!

Posted 4 years ago

“So happy with my sofa cover!!! It looks so great I'm considering getting a second one just because it looks great and the choice of colours is very enticing.”

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Posted 4 years ago

“Great quality and fit!”

Comfort Works 5 star review on 5th October 2020

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Posted 4 years ago

“Ich bin total begeistert von Comfort Works ! Vom ersten Kontakt über die homepage, das Zusenden der Stoffproben, der telefonischen Beratung von Sarah, die mit sehr geholfen hat in der Auswahl des passenden Stoffs; Lieferzeit und Lieferung wie angegeben und via Federal Express erhalten. Die Überzüge kamen liebevoll verpackt in einem Textilbeutel mit einer persönlichen Nachricht,passen perfektund sind sehr gut verarbeitet. Ich kann Comfort Works nur wärmstens empfehlen ! Herzlichen Dank !”

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Posted 4 years ago

Vielen Dank für die tolle Bewertung! Es hat Spaß gemacht, gemeinsam den Stoff für deinen neuen Bezug auszusuchen - ich wünsche dir ganz viel Freude damit! Hoffentlich bis bald mal wieder! Sarah von Comfort Works

Posted 4 years ago

“Customer service was excellent! The cover arrived on time, it’s of great quality and fit and has transformed the living room! Price very reasonable. I am delighted and wish you did slip covers for the Laura Ashley Cambridge armchair!”

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Posted 4 years ago

“We love the IKEA sofa but the original cover was really in bad shape. The new cover fits fine (a bit more loose than the original) and looks and feels great. The samples for fabric selection were also shipped very quickly. Highly recommended”

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Posted 4 years ago

“Top Qualität und alles nach Maß. Ich bin glücklich mit meinem neuen Bezug von COMFORT WORKS. Von der Bestellung bis zur Lieferung alles transparent. Gute Kundenbetreuung.”

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Posted 4 years ago

Vielen Dank für das Lob! Alles Gute und viel Freude mit dem neuen Bezug :-)

Posted 4 years ago

“Service throughout was excellent. I wasn’t sure on colours and I ordered various swatches which came really quickly. Covers arrived on time. Excellent! Great quality. Super easy to fit. We absolutely love them! What a great way to upcycle our ikea leather sofa. We now have a cosy feeling storm grey velvet sofa!”

Comfort Works 5 star review on 1st October 2020

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Posted 4 years ago

Hey Nicola, we are thrilled to see the fit and fabric are amazing. :) Please do enjoy the covers with your loved ones all snuggled up safe at home. x Ning from Comfort Works.

Posted 4 years ago

“Fit perfectly. Very good quality. Recommended.”

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Posted 4 years ago

“10 out of 10 for the slip cover I received. And I’m super picky. Only thing I would look for in the future are more fabric options. The one I chose worked out perfectly - however I would be interested in a wider selection. (Especially pattern)”

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Posted 4 years ago

“We got the linen slipcover for our Farlov Ikea couch and it is wonderful! So soft and fits perfectly. We're very happy with our purchase. It took a while to receive because of Covid, but it was well worth the wait. Much better than getting the slipcover that Ikea sells.”

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Posted 4 years ago

“Beautifully made slip cover with great fabric. This fit my PB Greenwich sofa perfectly. I don’t like the look of loose slip covers that look like a bedsheet. This was perfectly tailored and almost looks like an upholstered original. I love it, thank you Comfort Works?”

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Posted 4 years ago

“Delivery took too long but they were very communicative about the issue (and I'm pretty sure they priority shipped the cover when it was finally available). The product itself looks, fits, and feels great, and I would definitely recommend them to others.”

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Posted 4 years ago

“The fabric was very soft and it easily fit on the cushions and couch. Looks great and we are quite pleased.”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews