Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am thrilled with my experience and purchase from Comfort Works. I got the free fabric samples which helped me make the right choice. I have an old ikea sofa set which was in great condition except for the covers. After submitting my order I received regular updates, it got to me very quickly which I was surprised about because I am in Australia and fits better than the original set. I am super thrilled and would highly recommend Comfort Works.”

Comfort Works 5 star review on 15th October 2020

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Posted 4 years ago

“I was so happy to find Comfort Works online. My old Ikea couch sorely needed a new cover and isn't being made by Ikea anymore. The new cover arrived this week and looks amazing. It's like having a whole new couch.”

Comfort Works 5 star review on 14th October 2020

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Posted 4 years ago

We're thrilled you're satisfied with the new slipcovers, Donna! They look great! Thank you.

Posted 4 years ago

“What a pleasure to work with you! Start to finish, fabric sample to consistent communication to timeline to beautifully finished product! This Pottery Barn Comfort roll arm slip cover is as beautiful as the original. Perfect fit, quality and exceptional price. I’d recommend to anyone and everyone. Thank you!”

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Posted 4 years ago

“Perfect fit”

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Posted 4 years ago

“OMG amazing. Brought our old couch back to life and couldn’t be happier. Thank you thank you thank you!”

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Posted 4 years ago

“Love it so much! Looks like i got a brand new couch. Super easy to put on too!”

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Posted 4 years ago

“Perfekte Passform, einfache Anbringung, große Auswahl!”

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Posted 4 years ago

“Totally love my new cover! Thanks to Comfort Works I just gave my seat a new life! And somebody likes it ❤️”

Comfort Works 5 star review on 12th October 2020

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Posted 4 years ago

“We've received the cover within the time announced by the team. We are pleased by the quality of the fabric and by the quality of the stitching!”

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Posted 4 years ago

“Seamless customer service from start to finish. You have put my shopping experience at ease with comfort and delight. A new life to my IKEA sofa is way better than the original fabric. So THANK YOU for what you do and keep doing it!!!”

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Posted 4 years ago

Comfort Works 5 star review on 10th October 2020

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Posted 4 years ago

We're really glad that you're satisfied with the products! Thank you for taking the time to spread the good word.

Posted 4 years ago

“I got the gray tweed for my Ikea Ektorp chair and am very satisfied. It needs a bit of an ironing, but I was so excited to get it on my chair that I didn't care. Customer service was great! Very responsive for being (I suspect) on the other side of the world from me! They answered one question from me several months ago, then when I was finally ready to order, they kept in touch with me during the entire process. I wasn't in a rush, but the entire thing took less time than I thought it would. Very satisfied with this company! The biggest problem now is finding another couch that I can purchase a slipcover for! :) The only tiny, almost-issue was that the FedEx bag this was delivered in was beat up pretty badly and so incredibly filthy. It had been taped up once, presumably by FedEx, and was starting to tear open at the perforation. Another day or two in transit and it may have been ripped open completely. Thankfully it was still intact this time, but might be a point for the future to package these a bit differently for international transit.”

Comfort Works 5 star review on 9th October 2020

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Posted 4 years ago

Hey Jess! Thank you so much for the review and that photo. Story time with the kids are going to be super comfy! :) I am sorry to hear about the way FedEx treated your parcel, that should not be the way. I will forward this to our logistics manager and see if we can lodge a complain. Stay safe and we hope you enjoy the covers! x Ning from Comfort Works

Posted 4 years ago

“These slipcovers fit the ikea chair perfectly and the fabric and fabrication are impeccable! I’m so very glad that we’ve found this company!!!!”

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Posted 4 years ago

“Perfect fit! Easy to put on. Same high quality as my original covers. My order came quickly and I’m very happy with the whole process. I am considering ordering a second set in a different fabric so I can change them out seasonally.”

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Posted 4 years ago

“We were thrilled to be able to find a place that would make a custom sofa cover for our sofa which has been discontinued by IKEA. It’s a great couch and it’s even greater now that it has a nice sofa cover! We will enjoy it for many years to come. The wait to get this sofa cover was well worth it! The quality and craftsmanship is top notch.”

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Posted 4 years ago

“Muy buenos profesionales, el sofá ha quedado genial. Han sido muy atentos durante todo el proceso y me ha llegado muy puntual. Muy satisfecha con la compra.”

Comfort Works 5 star review on 8th October 2020

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Posted 4 years ago

“Received our sofa & loveseat slip covers a few days ago! Arrived at our beach house last night and immediately put them on our furniture. So pleased! They are perfect and so beautiful. My husband has now asked me to order another set so we would have an extra. Customer service was the best and quality of work outstanding! Thank you, Omar!”

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Posted 4 years ago

“Thank You for amazing customer service and fabulous sofa covers! I am super happy that I purchased the items from your company!!”

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Posted 4 years ago

“Love them. Changed the entire look of my sofa and I couldn’t be happier!”

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Posted 4 years ago

“Ravie! couleur taille qualité du tissus tout y est. Vraiment très satisfaite”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews