Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These slip covers are more functional that the ones I actually purchased from Ikea, in that they're easier to put on and take off. They of course look wonderful and have given my couch a serious upgrade!”

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Posted 4 years ago

“Fits like a glove. The color is a perfect gray/green and the fabric has already survived an ice cream spill!”

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Posted 4 years ago

Hooray for durable, washable fabric! Here's to many more ice cream adventures! :) If you need to refer to the care guide, our website has a nice write up for it. Stay safe and enjoy the covers (and the ice cream). x Ning from Comfort Works

Posted 4 years ago

“Works well, looks nice, easy to put. The package took some time to arrive but this was within the promised timeframe, so really no complaints. I will buy from the same company again in the future.”

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Posted 4 years ago

Thank you for the kind words! Shipping these days are just backlogged and we are just glad the covers made their way to you in time. Stay safe and enjoy the covers. We can't wait to make another set of covers for you. :) x Ning from Comfort Works

Posted 4 years ago

“Love the slipcover! It exceeded my expectations.”

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Posted 4 years ago

“The slipcovers are really well made, sturdy and fit tight, not loose and sloppy. We went with the claw proof velvet brown taupe for our PB Comfort roll arm sofa. The covers are a little darker than the fabric sample sent but I understand dye lots and it is not a problem for us. I was also concerned that the velvet would attract too much cat hair but so far no issues with cat hair and NO clawing. YSo excited I can have company over again without them having to sit on shredded furniture anymore.”

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Posted 4 years ago

“Received the covers today for my ikea sofa....absolutely thrilled with them...makes it look like I’ve got a new sofa....ordering was simple and I was kept up to date through out the process...delivery was on time.....very hassle free...would definitely use comfort works again”

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Posted 4 years ago

“We love the color and feel of the Madison Sand fabric we ordered. The only thing though is that we wish the fit was a little more snug. We had to remove some of the velcro and reattach it to the couch base just to get it to fit and not look loose and baggy. The base cushions are looser than the rest so we always have to tuck it. I think we would have given it 5 stars if it fit just a little better. We still highly recommend this though as much less alternative to purchasing a whole new couch!”

Comfort Works 4 star review on 19th October 2020

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Posted 4 years ago

Hey Erika, that is such a well-styled living room. We love how the creamy Madison Sand cozies itself in there. I am a little bummed to hear that there are slight fitting issues. I can't really see it in the photo but if you can just share it with us via email (info@comfortworks.com.au) , that would enable us to see what we can do/suggest to get the fit better for you. Speak soon, and please do stay safe. x Ning from Comfort Works

Posted 4 years ago

“Habe mein Ikea-Sofa neu bezogen und es sieht großartig aus. Die Stoffauswahl finde ich besonders umfangreich. Alles ist problemlos abgelaufen, auch die Zustellung hat bestens funktioniert. Mit den Zoll-Kosten muss man halt leben. Es lohnt sich aber auf alle Fälle.”

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Posted 4 years ago

“Armrest covers arrived beautifully packaged and matched description exactly. Love the colour! No issues whatsoever with order, shipping, or delivery.”

Comfort Works 5 star review on 19th October 2020

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Posted 4 years ago

“Thank you! The covers fit perfectly and the chairs look like new again. Great job.”

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Posted 4 years ago

“Kino Sunset on Kivik chairs from Ikea! Love the color. Absolutely perfect and exactly what i was hoping for. Thank you Comfort Works!”

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Posted 4 years ago

What a nice home you have there. Thank you for sharing the video, we absolutely love the pop of red Kino Sunset gives to the room. Gorgeous! :) Stay safe and enjoy the covers. x Ning from Comfort Works

Posted 4 years ago

“Communication with Comfort Works was good. Also delivery time was as initially stated. I got information about the delivery happening shortly just when I was wondering when the product was going to arrive. I would recommend ordering fabric samples before placing your order in order to help you choose, which is what I did. Quality-wise the slip covers are well made, just one small defect was noticed on one cushion that does not affect the overall look as it is hidden.”

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Posted 4 years ago

Hi there! We have dropped you a message regarding your feedback! We look forward to hearing from you :).

Posted 4 years ago

“Competenti e gentilissimi, anche nel risolvere i problemi su misure e modelli da ordinare. I tessuti sono di qualità nettamente superiore anche di quelli originali. In 3 settimane ricevete a casa (Italia) la merce, lo staff ti contatta per sapere se sei soddisfatto del loro lavoro. Io li promuovo a pieni voti!!! Bravo Alejo e bravi tutti!!!”

Comfort Works 5 star review on 17th October 2020

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Posted 4 years ago

“Covers look great! We had some minor packaging issues, but the service to get it sorted was excellent.”

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Posted 4 years ago

Thank you for your kind words. We are so sorry about the packing issues - unsure what happened. I hope the slipcovers were not damaged. If they are (in any way), please allow us to help you sort that out by sending us a photo of the damaged covers and the packaging via email at info@comfortworks.com.au. Speak soon, and stay safe. :) x Ning from Comfort Works

Posted 4 years ago

“It’s like we got a new sofa! It fits perfect and is so comfortable.”

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Posted 4 years ago

“The quality is great! It looks like a brand new couch, like I bought it just like this. The one thing that really disappointed me though is that the leather options are faux leather. The quality is great, but no where on the page does it say that it is faux. It wasn't until after purchasing, that I learned it wasn't real leather. That feels greatly misleading.”

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Posted 4 years ago

Hey Lara, we are terribly sorry if you felt that we didn't provide enough clarity on the Savannah Saddle leather covers. It's actually accessible via the "Fabric Details" button on top of the fabric selector. That will show you the composition of the fabric/leather, a larger sample photo, and the care guide for it. :) However, this is great feedback and I will let the team know to make it more prominent. As for Savannah Saddle being vegan(faux) leather, that is how we are able to offer such an affordable price point for a whole set of leather slipcovers. Real leather would cost triple the price. Nonetheless, thank you so much for the feedback and I hope you enjoy the covers and stay safe. x Ning from Comfort Works.

Posted 4 years ago

“Brilliant service and product. Very easy from start to finish. I would suggest that customers take advantage of being sent a fabric sample. I didn't and was disappointment by my colour choice ... but it looks so good that I am working around it :)”

Comfort Works 5 star review on 16th October 2020

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Posted 4 years ago

“Fantastic service. Covers look amazing. Great detail and colour true to swatch.”

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Posted 4 years ago

“nice fit, easy to slip on, nice looks”

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Posted 4 years ago

“I'm very happy with the new slip cover and it is looking great!! It fit very well, with a little bit stretching area near around the usb entry, but I don't think it will be damage with usage. If it was the area were we sit, then I would be worry about it.”

Comfort Works 5 star review on 15th October 2020

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews