Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,719 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“Parfait avec un petit mot dans le paquet!”

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Posted 5 years ago

“Breathtaking. I haven't been so pleased with a product in years. It fits even better than the slipcovers that came with the sofa from IKEA. I hesitated buying these covers because of the price. Now I want to buy another one. Highly recommended.”

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Posted 5 years ago

“After waiting months for our cover it did not fit. The team worked with us to get a replacement cover. However when it came in the colors were not consistent between the main part of the couch and the cushions.”

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Posted 5 years ago

“I absolutely love the vibrant color and fabric for my pottery barn sofa. This PB comfort was originally purchased in 2009 and slipcovers from PB are about as expensive as buying a new couch. Comfort works allows me to play with my style over and over again for a fraction of the cost and good quality.”

Comfort Works 5 star review on 23rd October 2020

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Posted 5 years ago

“Très bon produit. Nous sommes très satisfaits. Merci.”

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Posted 5 years ago

“Ravie de mon achat, envoi soigné et attentionné. Housse aux finitions parfaites, presque mieux que la housse d’origine 👌 Très contente de donner une seconde vie à mon vieux canapé grâce à cette très belle housse. Merci 😊”

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Posted 5 years ago

“Absolutely love my replacement slipcover for my Crate and Barrel lounge 93 sofa. It actually fits better than the original one! Great price point, too. Thanks Comfort Works!”

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Posted 5 years ago

“Très bon service et bonne communication.”

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Posted 5 years ago

“this is my 3rd slip cover I ordered from them. They do a great job up to this last time. I ordered Madison sand to match my other Madison sand sofa and the fabric they made my slip cover with is NOT Madison sand. Very disappointed. Hopefully they will correct this issue.”

Helpful Report

Posted 5 years ago

Hey Sue, I understand the frustration. We are so so sorry. Please allow me to speak to the fabric and product team and see what we can do about this. We do know sometimes natural fabrics differ from batches but nonetheless, we understand you bought the covers to have a complete set in your home and that is what we will try to work towards via email. Speak soon, Sue. Stay safe and healthy in the meantime. x Ning from Comfort Works.

Posted 5 years ago

“Quality is great, and package came right on time! I'm a little disappointed in the color of the green velvet fabric. It looks washed out rather than a rich, emerald velvet which is what I was hoping for. Otherwise, great product!”

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Posted 5 years ago

Hey Laura! Classic Velvet Emerald is indeed a gorgeous vivid green fabric. We usually try to get our customers to get some samples beforehand as we know the color displayed on devices might not translate onto a physical fabric. So sorry if we've let you down. We hope you enjoy the covers regardless and stay safe and healthy. x Ning from Comfort Works

Posted 5 years ago

“Great fit, would order again! I ordered a slipcover for Ikea Strandmon wing chair, totally satisfied”

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Posted 5 years ago

“Thank you so much it is perfect”

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Posted 5 years ago

“Very happy with my order. My couch has new life!”

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Posted 5 years ago

“Great covers”

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Posted 5 years ago

“Great fit, beautifully made, good communication, prompt delivery! Top notch! Thank you!”

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Posted 5 years ago

“My chair had covers that were as old as my 16 year old daughter. But the pottery barn chair underneath was in great shape. The slipcovers from Comfort Works are amazing. The customer service was even better. Thank you for brightening my room and making my old chair new again!”

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Posted 5 years ago

“We have a pair of vintage IKEA chairs & I had been researching slipcovers when I came across the Comfort Works site. The prices were very reasonable & I ordered some fabric samples. It’s worth it to get the samples! I ordered the charcoal cotton covers and they arrived within 6 weeks. With just a bit of steam - they were wrinkle free. I love them! They’ve given our chairs a new life. I’ve included the before and after shots below”

Comfort Works 5 star review on 21st October 2020

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Posted 5 years ago

Looking good Stephanie! We love the little cozy corner you have set up there. Stay safe and enjoy the covers. :) x Ning from Comfort Works

Posted 5 years ago

“These slip covers are more functional that the ones I actually purchased from Ikea, in that they're easier to put on and take off. They of course look wonderful and have given my couch a serious upgrade!”

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Posted 5 years ago

“Fits like a glove. The color is a perfect gray/green and the fabric has already survived an ice cream spill!”

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Posted 5 years ago

Hooray for durable, washable fabric! Here's to many more ice cream adventures! :) If you need to refer to the care guide, our website has a nice write up for it. Stay safe and enjoy the covers (and the ice cream). x Ning from Comfort Works

Posted 5 years ago

“Works well, looks nice, easy to put. The package took some time to arrive but this was within the promised timeframe, so really no complaints. I will buy from the same company again in the future.”

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Posted 5 years ago

Thank you for the kind words! Shipping these days are just backlogged and we are just glad the covers made their way to you in time. Stay safe and enjoy the covers. We can't wait to make another set of covers for you. :) x Ning from Comfort Works

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,719 reviews