Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Compramos una funda para un Klippan de IKEA, ha quedado genial, le ha dado un toque clásico al sofa para que pegue mejor con nuestro salón, lo más importante ha sido tapar las patas feas que tiene el Klippan, y las costuras clasicas de la funda nueva son muy bonitas. La calidad es buena, ha llegado rápido y el contacto con Comfort Works ha sido muy positivo, volveremos a comprar en el futuro seguro. Cuelgo fotos, aún no hemos planchado la funda por eso queda un poco arrugado. We bought a Klippan cover from Comfort Works, we chose the classic option to make the sofa fit in better with the other furniture in our lounge which is more classic in style. The new cover looks great, the quality is nice, the fit is good and it covers the ugly Klippan feet, also the classic beading looks really great. I attached photos but we didn't get round to ironing the cover yet so it's a bit wrinkled. The delivery to Spain was quick and the contact we had with Comfort Works was positive, I will happily buy from them again.”

Comfort Works 5 star review on 26th October 2020

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Posted 4 years ago

“It would have cost twice as much as a brand new sofa to recover my Pottery Barn sectional. They no longer make slip covers for my model, so I was delighted to discover Comfort Works had the exact dimensions. I am so happy with the quality of fabric and craftsmanship of my slip cover. The sofa and cushions were still in good condition, and I am delighted to extend the life of this sofa. It looks brand new! I am happy to conserve rather than waste a perfectly good sofa. Thank you Comfort Works! I highly recommend your company!”

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Posted 4 years ago

“We are delighted with our Performance Velvet Turquoise slipcover. It has breathed much needed "new life" into our Ikea Karlstadt 3 seater sofa. Quality product and a quality service ... thank you very much. Margaret and Trevor (Dundee, Scotland)”

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Posted 4 years ago

“I'm so thrilled with my new sofa cover for my 15 year old Kramfors Ikea 2 seat sofa. I was sad that Ikea had discontinued this item as the cushions were still in great shape. In the middle of the Covid lockdown I decided to take a chance and see what I could find online. To my excitement, I found Comfortworks! I have loved the entire process. The communication has been wonderful. I ordered the Urban everyday Tweed and I absolutely love the colour and fabric. The value has been incredible. I feel like I have a new couch. THANK YOU COMFORTWORKS.”

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Posted 4 years ago

“The covers are perfect,they fit beautifully and have given my Sofa a few more years of life.”

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Posted 4 years ago

“We wanted to upcycle our couch and we are so glad we found Comfort Works! Every dollar spent was worth it for the quality of the material and how great it looks. The installation was super easy, it fits like a glove. It really feels like having a new couch and we didn’t have to spend $2000 for a new couch and throw away the one we love and have had for over 5 years.”

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Posted 4 years ago

“Great service and amazing work. Perfect fit.”

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Posted 4 years ago

“Lieferzeit ca. 2 Wochen! Bezüge passen sehr gut! Einfach montiert Kann ich nur empfehlen”

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Posted 4 years ago

“We got the slipcover for the Muji beanbag sofa. It is absolutely perfect!! Looks great, and the quality is amazing. Great service and fast shipping too!”

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Posted 4 years ago

“My order arrived earlier than expected, and the quality is very good! The company has been very easy to deal with and would definitely order again.”

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Posted 4 years ago

“Completely thrilled and beyond obsessed with my new couch cover. I was worried that it wouldn’t fit properly, but you guys exceeded my expectation over all. Very well packaged and not delayed. It’s like I purchased a new Nockeby Loveseat sofa ♥️🥰 completed my vision for sure! Will recommend to EVERYONE.”

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Posted 4 years ago

“Very impressed with the quality of my CW slipcover. It fits so well that it appears I’ve had my couch reupholstered. I wanted a slipcover that would protect my couch from my 4 dogs and selected the kino ash fabric. It looks as if it’ll be very durable for its intended purpose. I was reluctant to spend so much money with a company located outside the US; but the customer service I received was so exceptional that I decided to pull the trigger. It did take nearly 6 weeks to receive the end product but the wait was well worth it.”

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Posted 4 years ago

“Excellent product! Our cover fits perfectly. What a wonderful way to refresh an aging IKEA sofa.”

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Posted 4 years ago

“Excellent quality and fit. Would have been 5 stars but delivery did not turn up on arranged day, with no contact or explanation.”

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Posted 4 years ago

“Our claw-proof velvet covers arrived in good time and we’re pleased with the quality and price. I’ve given 4/5 stars because whilst the frame cover is an excellent fit the cushion covers are a little bit bigger than the originals so aren’t quite as snug a fit. That is splitting hairs though, it is a good product and we would still recommend.”

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Posted 4 years ago

“I received my covers yesterday and I love them. They fit well and were easy to get on. My chairs look brand new! I’d highly recommend Comfort Works, professional service from start to finish.”

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Posted 4 years ago

“We are delighted with our Karlstadd sofa and armchair covers - the material (performance velvet) feels soft and luxurious. Easy to fit and have transformed our 10-year-old furniture.”

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Posted 4 years ago

“Hi received my backabro covers yesterday and I am delighted with them, my couch is new again, I am thrilled with them! Laura in Ireland”

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Posted 4 years ago

“Nous avons reçu toutes les housses comme prévu. Elles sont très bien. C'est parfait ! Nous sommes très satisfaits. Merci à vous Cordialement”

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Posted 4 years ago

“Commande passée via internet sans savoir vraiment si le site valait le coup, en ayant lu des commentaires tout de même ! Je recommande comfort works, professionnalisme et amabilité , mon canapé de fait un seconde jeunesse avec des housses de qualité ! La matière velours que j’ai choisie est superbe, le textile de qualité , les finitions top ! Le délai indiqué pour la livraison est respecté, dans mon cas, j’ai été livrée plus tôt que prévu ! J’ai avancé les frais de livraison FedEx et j’ai été aussitôt remboursée ! Bref, n’hésitez pas !”

Comfort Works 5 star review on 24th October 2020

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews