Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfort Works went above and beyond my expectations. I spoke with customer service explaining my idea for custom sized cushions and they were not just helpful but EXCITED to help me realize my sofa goals. My hacked ikea Soderhamn sofa is everything I wanted. Beautiful craftsmanship, gorgeous color (kino natural), and best of all custom dimensions for my cloud seats. LOVE couldn't recommend enough. If you have a dream don't hesitate to message them.”

Comfort Works 5 star review on 15th September 2020

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Posted 5 years ago

“I love my new slipcover so much that I’m ordering another!”

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Posted 5 years ago

“I am so impressed by my new slipcovers! They fit my Pottery Barn Comfort sofa perfectly, for MUCH less than what I was going to pay at Pottery Barn. I would definitely buy from here again.”

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Posted 5 years ago

“The new cushions are diviiiiiiine! We have a Great Dane who is about as rough and tumble as you can imagine. The claw-proof fabric is holding up beautifully and can I just say the color is GORGEOUS! Truly a stunning addition to our home and decor. It's made our sofa extra comfy and we've really come to favor our evenings together watching TV and snuggling on our *new* couch. I'm so glad we found this option instead of buying a new sofa. Highly recommend this company and product! You would be crazy not to give it a shot, especially if you love your sofa but feel it could just use a little refresh. Truly worth the wait, too.”

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Posted 5 years ago

“These fit PERFECTLY and are so comfortable and stylish!! We could not be happier with our new slipcovers! They even came earlier than expected.”

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Posted 5 years ago

“Reçu dans les délais prévus, se compose en 3 parties qui s’adaptent parfaitement. Bonne tenu, tissu épais. Mon canapé est comme neuf”

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Posted 5 years ago

“The whole experience from making the order to the packaging of the order was very enjoyable. Customer Service was very nice and straight forward. I needed to wait quite some time because the fabric that I wanted was out of stock but I was all worth it.”

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Posted 5 years ago

“Just received our 2 new sofa covers from comfort works, our 12 year old sofas now look as good as new !! And special cat proof fabric will protect them better against our little fury friends attention.”

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Posted 5 years ago

“‘Just received our order of sofa covers for Karlstad which arrived exactly on time. The quality is fantastic and we are delighted with the covers and easy to follow fitting instructions meant it took less than 30 minutes to fit. We like the replacement wooden feet – so much better looking than the original ‘clunky’ Ikea ones. Can’t fault any part of the process of updating our sofa. We are happy to recommend Comfort Works to anyone looking for replacement covers for Ikea sofas. A great company and product. Peter UK’”

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Posted 5 years ago

“Totally transformed by sofa. Before was worn and brown now it's a smart blue”

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Posted 5 years ago

Blue never looked so good! ;) We are so glad you like it. Enjoy the covers! x Ning from Comfort Works.

Posted 5 years ago

“Love it!!! If you see any sags in my photo it is because I have not gotten up from My spot!!! It’s like having a new room- comfortable and perfect fit. Best purchase in a long time”

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Posted 5 years ago

Those teal throws you have on the sofa and armchair gives it a color pop - we love it! Thank you for allowing us to make comfy and beautiful slipcovers for you. Enjoy them! x Ning from Comfort Works

Posted 5 years ago

“Claw proof velvet cover for a IKEA Stockholm couch delivered to Canada. Comfort Works communication about a delay was excellent. Looks great, cover is really well made and worked with the existing Velcro around the couch bottom.”

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Posted 5 years ago

“The products are awesome and the customer service was great. I would highly recommend this company.”

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Posted 5 years ago

“What a beautiful replacement for my original cover and such a great fit! Thank you!”

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Posted 5 years ago

“Perfect service and perfect product!!”

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Posted 5 years ago

“Great. Arrived just as expected”

Comfort Works 5 star review on 13th September 2020

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Posted 5 years ago

“La livraison correspond exactement à la commande. La qualité et les finitions sont en tout point conforment à la description du produit. Le confort s'appréciera à l'usage bien entendu. Ce sera sans doute une bonne raison pour commander d'autres produits.”

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Posted 5 years ago

“While it took much longer to receive than 8 weeks (I ordered the cover in June and received it in September), I could not be more pleased with the finished product. The fabric is a claw-free velvet, and I ordered fabric swatches in advance, so the fabric was just as promised. The cover fits beautifully and I can't wait to continue using my chair and ottoman. The covers were well worth the wait.”

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Posted 5 years ago

Hey Kim! I am so happy it turned out great for your Alexa II armchair and ottoman. Kitty seems to approve too! :) Enjoy the covers. Ning from Comfort Works.

Posted 5 years ago

“I love my new slip cover! The customer service was excellent, my questions were answered timely and my slipcover was beautifully packaged and arrived timely. I will certainly refer comfort Works to anyone looking to recover their sofa. Thank you so much! My room looks beautiful!”

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Posted 5 years ago

“My custom cover for my Ikea sofa arrived as promised, and fits like a dream. My only beef (and it's a big one) is that the fabric is not velvet. I had dreams of a beautiful rich green velvet, and it was called velvet, but this is actually some sort of felt-like microfiber. But...the price was good, and the quality of the sewing is great. It fits better than the original Ikea cover.”

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Posted 5 years ago

Hey Adrienne! Such a bummer to hear that our Velvet Emerald did not live up to your expectations. We do categorize it as velvet due to its shine finish and the appropriate velvet nap to the touch. We do strongly urge all our customers to get some samples before deciding the fabric so they can get a sense of what they would be getting at the end of the day. No worries, I sent an email to you, and let's see how we can help. :) Ning from Comfort Works

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews