Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,711 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our sofa has been revitalised with the new cover. It fits perfectly and was very easy to put on. I appreciated that there was no plastic in the packaging. I highly recommend Comfort Works.”

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Posted 5 years ago

“The very best thing about this item is the quality of the fabric. I was nervous about the this since it took longer than we expected to arrive. But seeing how it has put a smile on both me and my wife's faces, all I can say is: its definitely worth the wait. Thank you!”

Comfort Works 4 star review on 19th September 2020

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Posted 5 years ago

Hello Charles! Thanks for the review and photo. The fit of the frame looks amazing. My biggest apologies for the delay - there have been tonnes of backlog due to the COVID situation but we are slowly getting our footing back. We are a little bummed we missed the mark of a 5-star with you, if there's anything we can improve on, please do let me know. :) - Ning from Comfort Works

Posted 5 years ago

“The cover is great! It looks awesome and was easy to put on. There was a smell at first but it’s gone after a day. Overall great purchase!”

Comfort Works 5 star review on 19th September 2020

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Posted 5 years ago

“I was very impressed with the wide selection of fabrics, and happy that they had some nice claw-proof options, as I have two puppies. Customer service was very helpful and pleasant to deal with. Even though the fabric I selected was special order, i was surprised how quickly it was produced and shipped to me. It totally transformed my boring IKEA chair into something that looks much more expensive. Very happy!”

Comfort Works 5 star review on 17th September 2020

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Posted 5 years ago

“WOW!!! Totally exceeded my expectations. They went on like a dream, the Madison White is the perfect shade of white and so soft. I LOVE my new slipcover, Thank you so much.”

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Posted 5 years ago

“My new slipcover fits perfectly and is stitched so beautifully! Comfort works was so great to work with, answered every question and I couldn’t be happier!”

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Posted 5 years ago

“The arm covers are excellent, but watch out you will be stung for more money as nothing states the extra charges from Fedex that arrives several days after the delivery!!! Very Disapointing”

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Posted 5 years ago

Hey Heather, we do reimburse import taxes up to a certain amount. Please do send a copy a receipt to info@comfortworks.com.au and we will help! :)

Posted 5 years ago

“Bonjour, j'ai reçu comme prévu, mon colis bien emballé. J'ai aussi reçu des échantillons. J'ai lavé la housse à froid, un petit coup de fer tiede. Je l'ai installé sur le fauteuil. tout est parfais. Bonne taille.”

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Posted 5 years ago

“I had a great experience with comfort works. Customer service was so helpful, kept me updated throughout on anticipated delivery as my fabric was a pre order. Shipping was way faster than I expected too. The covers were very easy to install and look and feel great! Color is just as I had hoped. My cat loves the claw proof fabric too!”

Comfort Works 5 star review on 16th September 2020

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Posted 5 years ago

“Comfort Works went above and beyond my expectations. I spoke with customer service explaining my idea for custom sized cushions and they were not just helpful but EXCITED to help me realize my sofa goals. My hacked ikea Soderhamn sofa is everything I wanted. Beautiful craftsmanship, gorgeous color (kino natural), and best of all custom dimensions for my cloud seats. LOVE couldn't recommend enough. If you have a dream don't hesitate to message them.”

Comfort Works 5 star review on 15th September 2020

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Posted 5 years ago

“I love my new slipcover so much that I’m ordering another!”

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Posted 5 years ago

“I am so impressed by my new slipcovers! They fit my Pottery Barn Comfort sofa perfectly, for MUCH less than what I was going to pay at Pottery Barn. I would definitely buy from here again.”

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Posted 5 years ago

“The new cushions are diviiiiiiine! We have a Great Dane who is about as rough and tumble as you can imagine. The claw-proof fabric is holding up beautifully and can I just say the color is GORGEOUS! Truly a stunning addition to our home and decor. It's made our sofa extra comfy and we've really come to favor our evenings together watching TV and snuggling on our *new* couch. I'm so glad we found this option instead of buying a new sofa. Highly recommend this company and product! You would be crazy not to give it a shot, especially if you love your sofa but feel it could just use a little refresh. Truly worth the wait, too.”

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Posted 5 years ago

“These fit PERFECTLY and are so comfortable and stylish!! We could not be happier with our new slipcovers! They even came earlier than expected.”

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Posted 5 years ago

“Reçu dans les délais prévus, se compose en 3 parties qui s’adaptent parfaitement. Bonne tenu, tissu épais. Mon canapé est comme neuf”

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Posted 5 years ago

“The whole experience from making the order to the packaging of the order was very enjoyable. Customer Service was very nice and straight forward. I needed to wait quite some time because the fabric that I wanted was out of stock but I was all worth it.”

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Posted 5 years ago

“Just received our 2 new sofa covers from comfort works, our 12 year old sofas now look as good as new !! And special cat proof fabric will protect them better against our little fury friends attention.”

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Posted 5 years ago

“‘Just received our order of sofa covers for Karlstad which arrived exactly on time. The quality is fantastic and we are delighted with the covers and easy to follow fitting instructions meant it took less than 30 minutes to fit. We like the replacement wooden feet – so much better looking than the original ‘clunky’ Ikea ones. Can’t fault any part of the process of updating our sofa. We are happy to recommend Comfort Works to anyone looking for replacement covers for Ikea sofas. A great company and product. Peter UK’”

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Posted 5 years ago

“Totally transformed by sofa. Before was worn and brown now it's a smart blue”

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Posted 5 years ago

Blue never looked so good! ;) We are so glad you like it. Enjoy the covers! x Ning from Comfort Works.

Posted 5 years ago

“Love it!!! If you see any sags in my photo it is because I have not gotten up from My spot!!! It’s like having a new room- comfortable and perfect fit. Best purchase in a long time”

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Posted 5 years ago

Those teal throws you have on the sofa and armchair gives it a color pop - we love it! Thank you for allowing us to make comfy and beautiful slipcovers for you. Enjoy them! x Ning from Comfort Works

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,711 reviews